Synchronize with Itunes 12.3.2.35 is suspended

I use the Iphone 6, iOS 9.2 software.

I use iTunes SW 12.3.2.35

When I plugged, it hungs... can not detect my phone.

I did re-installation and removal of iTunes several times, it did not work and problem is still there.

I did re-install a iTunes 64 (extract with 7zip) Setup packages, as it did not work, the problem still remains.

Any suggestion?

Run the diagnosis with the following result (just the phone is connected):

Microsoft Windows 7 x 64 Enterprise Edition Service Pack 1 (Build 7601)

Hewlett-Packard HP EliteBook 2570p

iTunes 12.3.2.35

QuickTime is not available

FairPlay 2.9.13

Apple Application Support 4.1.1

iPod Updater library 12.0

CD Driver 2.2.3.0

CD driver DLL 2.1.3.1

Apple Mobile Device 9.1.0.6

Apple Mobile Device Driver 1.67.0.0

Hello 3.1.0.1 (333.18)

Gracenote SDK 3.06.1.3084

Gracenote MusicID 3.06.1.3084

Gracenote submit 3.06.1.3084

Gracenote DSP 3.06.1.3084

iTunes 00000000139CE3BC serial number

The current user is not an administrator.

The current local date and time is 2015-12-22 16:47:48.

iTunes is not running in safe mode.

WebKit accelerated composition is enabled.

HDCP is supported.

The core media are supported.

Video display information

Intel Corporation, adapter Intel(r) HD 4000

External plug-ins information *.

No external plug-in installed.

Connectivity device tests *.

iPodService 12.3.2.35 (x 64) is running.

iTunesHelper 12.3.2.35 is running.

Service Apple Mobile Device Service 3.3.0.0 is running.

USB Bus controllers:

Family of chipsets Intel (r) 7 series/C216 USB Enhanced Host Controller - 1E26.  Device is not working properly.

Family of chipsets Intel (r) 7 series/C216 USB Enhanced Host Controller - 1E2D.  Device is not working properly.

Intel (r) USB 3.0 eXtensible Host Controller.  Device is not working properly.

No FireWire (IEEE 1394) host controller found.

Newer devices are not currently connected:

iPod touch (4th generation) running firmware version 6.1.6

Serial number: C3YDN89KDCP7

iPhone 5 (CDMA) running firmware version 9.0.2

Serial number: F10JMVC7F8H2

Mini iPad 3 (Wi - Fi + cell) running firmware version 8.1.1

Serial number: DLXN86G3G5Y3

Synchronization Device tests *.

One or more tests synchronization failed.

Hi cfrancis1981,

Thank you for using communities Support from Apple.

If I understand your message that your iPhone is not detected in iTunes on your Windows PC.  In order to get this problem solved, I suggest that you follow the steps in the link below.

iPhone, iPad, or iPod not recognized in iTunes for Windows

Take care

Tags: iTunes

Similar Questions

  • My devices synchronize with iTunes

    I can't understand why my iPhone more than 6 will not synchronize with iTunes.  It has been synchronized last last month.  I am currently with all updates

    Maybe because you just upgraded to iOS 9.3.2 (or iTunes 12.4)?  Just a guess.  In any case, this can help:

    If iTunes does not recognize your iPhone, iPad or iPod - Apple Support

  • Can I choose what to synchronize with iTunes game selections?

    ITunes game synchronizes all selections in a library or can I selectively synchronize only a few playlists (for example, excluding the playlists created my wife)?

    Hello

    All selections are synchronized - you cannot select a specific playlist with iTunes game.

    Jim

  • Cannot synchronize with iTunes after iOs 10.0.1

    After iOS 10.0.1 update my iPhone 5 s can no longer be synchronized with iTunes

    This error message is displayed

    iTunes 11.4 (18)

    Mac OS 10.6.8 2.4 Ghz Intel Core 2 Duo, 4 GB 1067 Mhz DDR3

    How to solve this problem?

    Hello

    You must update your OS X if you can. You need OS X 10.9.5 and iTunes 12.5.1.

    Jim

  • iPhone 6s longer being updated to IOS9.3, music app won't work, unable to synchronize with itunes

    I can't open the music application, it crashes and jump when I try to pick a song.

    My playlist is not able to open. Select any which option it will hang and it closes.

    I'm unable to sync with itunes. It says sync session starts.

    Try a forced reboot. Hold down the home and Sleep/Wake buttons simultaneously for about 15-20 seconds , until the Apple logo appears. Ignore the "Slide to power off" text if it rises. You won't lose anything.

  • iPhone used to synchronize with iTunes after updating iOS 10 - September 2016

    I updated my iPhone 6 with latest iOS 10 software. When I plug my phone into my macbook, it says "iTunes could not connect to the iPhone"IPhone of Katie"because an invalid response was received from the device. I've updated my macbook and iTunes, restarted all devices, tried different usb etc. ports. Everyone knows about this problem?

    Just a survey, and this alert, was there any kind of error code?

    I had the same problem and he gave me an error code 4013. I had to update the driver for universal bus on my computer and restart my computer and the phone again. I don't know if this could help you.

    Find an iTunes, error code - Apple Support

    All the best

  • iPhone WiFi 6s synchronize with iTunes does not

    It's as simple as that. I got him all this, press Sync and the phone says to synchronize. Then I go into iTunes and the last backup is since I had wired up. Am I missing something?

    I can't get my Sync 6plus even a thread

  • BRAND NEW iPad as air2 used to synchronize with iTunes 11.4

    I have not been able to sync my brand-spanking-new Air 2 iPad using iTunes 11.4, os x 10.6.8.  Updated to 9.1 via iTunes and wham! iPad completely useless.  Got no more far away... He throws dead in the box he came to (with my confidence in Apple).

    So many issues all suggestions/solutions!  I don't know where to turn... help!

    iOS 9 requires iTunes 12. You will need to update of ti your computer first well then set to update to iTunes 12.

    http://www.Apple.com/OSX/how-to-upgrade/

  • iPod nano (3rd generation) used to synchronize with Itunes on a XP computer

    I have an Ipod nano 3rd generation that seems to have stopped. The only thing I see on the screen is the apple logo. I tried to reset a dozen times (at least) and installed the latest version of Itunes, but nothing helped. I do not see the ipod appears as a device anywhere on my computer. I downloaded SyncToy 2.1, but when I tried to install it I got the following error message:

    Component Microsoft Sync Framework 2.0 Core Components could not install with the following error message:
    "A fatal error occurred during the installation of Microsoft Sync Framework 2.0 Core Components".

    The following components were not installed:
    -Microsoft Sync Framework 2.0 Provider Services

    The following components failed to install:
    -Microsoft Sync Framework 2.0 Core Component

    Any suggestions?

    Julie

    Using MS Sync something won't solve your problem. Normally, you need iTunes to transfer music/videos etc. to and from iPods, phones etc. keys. Or you can buy the 3rd plugins for WMP, such as MGTEK Dropsi.

    Your problem is that the iPod nano seems to be frozen, I would try to leave a post on the Apple site as its more a problem for them than Ms. You need to find on how to make a plant of re - put in order for UN - gel you Nano.

    See you soon,.

    Jerry

  • videos iPhotos synchronize with iTunes 10 IOS

    iTunes is not sync to my iPhone just updated to IOS 10 videos to my Mac Photos app... I tried to delete all photos and videos, and then it would not put videos on when I wanted to only one on... Tried to close all, reboot, problem persists - unable to sync to my iPhone photo videos.

    Not sure if anyone else has this problem or if there is a work around. Hoping that it attracts the attention of Apple.

    Having this same problem.  Is this by design?  I don't think...

  • Issue of synchronization with itunes and apple music

    Hello world

    I'm from the India. & new to the IOS from android platform, I just bought a brand new 'Apple Ipod touch 6th Gen'. I would like to know one thing... I synced my music downloaded to my PC folder to itunes by the option 'add files/folders '. Now my question is... I'll be able to view the synchronized files mp3 to itunes in music from apple for offline listening. Please help guys.

    Hello, adityaroy91.

    Please visit Apple support communities.

    I understand that you have some questions about how Apple music manages your library and how to listen to music offline.  These two items below should answer your question on how to add your music to Apple music and how to listen to offline.

    Add music to your collection in your music library from Apple

    Download songs, albums and playlists to listen to offline

    You can download songs, albums, or playlists on your device so that you can listen to them when you are not connected to the Internet, you need to download tracks, albums or playlists on each device that you want to use for offline listening.

    * You can download music on up to 10 devices. These songs are only available during your membership of Apple's music.

    On your iPhone, iPad or iPod touch

    1. In the music application, find the element you want to download.
    2. Tap the More Options to the right of the name of the song, album, or playlist.
    3. Press the download icon to the right of the article work. If you see a instead of the download icon, the question is not in your iCloud music library. Press on the to add the item to my music, then press on the download icon to download the agenda on your device.

    Songs and albums appear under my music > library. Playlists appear under my music > playlists.

    Add music catalog to Apple's music to your library on your iPhone, iPad, iPod touch, Mac or PC

    See you soon

  • iMac used to synchronize with the iphone

    How can I get my iphone 6 to synchronize with itunes on my Mac after ios 10 download? My Mac does not recognize my phone.

    Make sure that iTunes is updated on your Mac...

    1. Open iTunes.
    2. In the MenuBar at the top of your computer screen, choose iTunes > check for the updates.
    3. Follow the prompts to install the latest version.

    minimum requirements of iTunes are a Mac v10.9.5 or later version > > http://www.apple.com/itunes/download/

  • What happens if I sync my iPhone that has never been synchronized with iTunes before?

    I've had my iPhone 6 for about a year now. I just got a new computer and I want to synchronize with iTunes to new computer. I've never synced my iPhone in iTunes before and he has all my photos, contacts and applications on it. I was wondering if there was a way to sync my iPhone to my iTunes account without losing my data? Thanks for the help!

    It's pretty simple and you shouldn't lose any data at all.

    Sync your iPhone, iPad or iPod touch with iTunes via USB - Apple Support

    That said, you should always have a backup. Anything can happen at any time.

  • My iPod touch 4.2.1 is not synced with iTunes 12.1.3.23

    I just bought a new computer with Windows 10. I transferred my iTunes library from your old computer to the new. My iPod Touch 4.2.1 does not synchronize with iTunes 12.1.3.23. The songs are in the iCloud, but with a different number of plays at the library that I transferred. When I connect the iPod to the computer, it displayed in iTunes. When I click on sync, it shows that it is syncing but the game lists on the iPod do not day nor do the reading counts in iTunes.

    You can synchronize only with a computer. To move computers

    Synchronization to a 'New' computer or replacing a hard drive "crashed": Apple Support communities

    If all the media synchronized music and apps are already in the iTunes library of the new just backup on iTunes computer and restore from this backup.

    iOS: backup and restore your device iOS with iCloud or iTunes

  • I can't synchronize my new iphone 7 with itunes on my mac (OSX)

    I have an old MAC, which synced fine with my iphone 5, but my new 7 used to synchronize itunes - when I connect with cord, computer tells me phone will not allow connection - phone to ask if trust peripheral, I say trust, but failed to get the two to cooperate!

    This is why you cannot synchronize now.

    • Sync with iTunes on a Mac or a PC requires:

    http://www.Apple.com/iPhone-7/specs/

Maybe you are looking for