T61 646501U passed by the HADES technician

I live here in Florida, as a student in full-time. I received this ThinkPad T61 in Dec ' 07 in replacement. It is of course still under the 3 year on site warranty. I babied this thing that I love it and it looks like still brand new. About a week before, I had called and replaced the hinges due to the oscillation of the screen. The technician that came out replaced hinges, but left me with a broken screen bezel. The right side of it (looking at the LCD when using) flapped and so was very loose and being not completely attached as well as the scope of coverage, leaving a nice size. I called only to Lenovo support and they sent me a new lcd cover kit. The same technician very is out, his opening upward, a group of tabs is fallen out of it as they were broken and replaced by the new plastic kit. I thought that I was with him and was actually very happy again, but yet again, I was disappointed. Went from a 1/2 inch point appear on my screen on the lower left part and as its worse and worse as time goes by, my LCD itself is a big white blur of colors and Rainbow. As if the technician pressed too hard on the screen itself while removong the caches when the cover is replaced. Only the first 2 inches, if that, are viewable, making this useless device and prevent me from my school work. I called Lenovo technical support once again, and they address a new LCD and should be at least 1 Tuesday. I know that the technician of a company called QualXServ, and I was wondering if there is LENOVO technicians in my area who can come here to replace this screen. I'm in Melbourne, Florida. I think as Qual X Serv handles warranty work Lenovo here I doubt that there are technicians of Lenovo. Someone at - it any insight or advice? Thank you

I've included a link to a picture of what my screen looks like now like QQ

http://img692.imageshack.us/img692/8430/dsci0073.jpg

Omays4430,

By the image, it seems that the LCD screen is cracked and there is a pressure point to the bottom of the screen, hence all the cracks appear to emenate.   If the technician on site agrees that it was his fault and he has ordered parts and undertakes to repair under warranty, then I suggest that you let try to replace it.

If you can send me a PM with the number of service records, I'll see what we can do on the availability of the part.  Automatic out of stock messages are automated - I got myself and had the part appear the next day.

Best regards

Mark

Tags: ThinkPad Notebooks

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