Take 3-5 min. before closing the menu drop-down is displayed.

In recent weeks, it takes 3 to 5 minutes after I go to the "Start" menu and click on, "turn off computer" before the 3 option menu appears: log, stop or restart. He used to come to the top in a second or two. Once the menu appears, it closes correctly. I have Windows XP Home Edition Media version 2002. Any suggestions?

First of all, you must make sure that your system is not afflicted with malicious software, then start troubleshooting.

It makes no sense to start troubleshooting a system that may be achieved a malware.

Perform scans for malware, and then fix any problems:
Download, install, update and do a full scan with these free malware detection programs:
Malwarebytes (MMFA): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
They can be uninstalled later if you wish.
The scans by operating clean (if you still have problems), provide information on your system, then to understand what the problem is and fix it with certainty:

Please provide additional information on your system:

What is your system brand and model?

What is your Version of XP and the Service Pack?

Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, Defender, ZoneAlarm, PC Tools, MSE, Comodo, etc..

The afflicted system has a CD/DVD drive work?

You have a true bootable XP installation CD (it is not the same as any recovery CD provided with your system)?

Click Start, run and enter in the box:

Msinfo32

Click on OK and when the system info summary appears, click on Edition, select all, copy, and then paste the information here.

There will be some personal information (such as the user name and the name of the system), and anything that turns information private for you, simply delete the pasted information.

This will minimize back Q & A and eliminate guesswork.

Do, or do not. There is no test.

I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!

Tags: Windows

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