Team a full license can be used by another user, when the user does not use them?
We currently have 2 cs5.5 master collection or allowed to 2c5.5 standard design.
2 licenses of master collection are used full-time by 2 designers, but the design 2 licenses standards are shared between 4 users who only needs to access the software from time to time and us enable or disable on their computer as needed. Can do us the same thing with CC for teams and have installed more than users but activate it as a user has a need and then a week later, disable and let another user can access?
Rafrafi: Hello. Welcome to the assistance of Adobe.
Rafrafi: I received your request. Allow me a moment to check your account and review the details of your request.
Ted Newman: ok thanks
Rafrafi: With each license for creative cloud you can activate the product on 2 different machines but can use only one instance at a time.
Rafrafi: Means that you cannot use these 2 machine together.
Ted Newman: We want to purchase 8 licenses complete team, install all 8 on 20 computers and our peak load can be used at the same time, most of the time just 3 or 4 is used, but they will be spread across 20 machines from day to day, not always the same machine, is it possible? Do you understand what I mean. If a maxium of 8 but a dynamic distributed in 20 users who soak in one off but never more than 8 at the same time?
Rafrafi: With creative cloud you invite users in the team.
Rafrafi: With 8 licenses, you can invite 8 users.
Rafrafi: It works 1 license per user.
Rafrafi: So if you have 2 different users, using the same machine with a different user name to connect to the computer, it will not work.
Ted Newman: up to 20 users needs 20 licenses of team?
Rafrafi: Yes.
Ted Newman: 8 even if only access at the same time
Rafrafi: For a better understanding, you can contact our team of sales at 800-585-0774.
Rafrafi: Yes. Because if you have 8 licenses you can activate it on 16 machines.
Rafrafi: But can only use only 8 machine at any given time.
Rafrafi: So you can activate creative cloud on 2 machines, but can only use 1 instance at a time.
Ted Newman: ok purchase 8 licenses and install on 16 machines and use only 8 at the time. Have we not use the administration console to add and remove occasional users whenever they need to access? or is - this a withdraw permanent for users who leaves the company?
Rafrafi: Yes you can remove users from the administration console and add them to the time where you need to add.
Rafrafi: whenever you add them back they must accept the invitation.
Ted Newman: ok great, thanks a lot
Rafrafi: You're welcome.
Rafrafi: Is there anything else that you need help?
Ted Newman: No thanks
Rafrafi: Should I close this case solved?
Ted Newman: Yes please
Tags: Adobe
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