TeamViewer - I got a call that said their service was free and that they could get rid of my virus

Similar Questions

• I have a program called auto maintenance, it haSA nosource info and I can not get rid of it?

  I have a program called automotive service, it shows no source and I can't remove it, I suspect a problem

  The only results of a Google search for "Autocare" to bring up links to a legitimate program called Autocare, apparently to have something to do with the car maintenance. Without knowing more about your computer and find out where you see the program what exactly 'impossible to remove that' means (have you uninstall it? it is even installed?), all I can say, is that you perform the fundamental step to ensure that your computer is free of viruses/malware first:

  http://www.elephantboycomputers.com/page2.html#Removing_Malware

  If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). If possible, have all your data backed up before taking the machine into a shop. MS - MVP - Elephant Boy computers - don't panic!

• I have a small black square box that suddenly appeared on my iPad screen and I can't get rid of it. It is said to perform a zoom, zoom full screen, etc. When you click on it. I have to remove my screen; It drives me crazy.

  I have a small black square that has all of a sudden shiown on my iPad screen and I can't get rid of it. When you click on it, it is said, perform a zoom, zoom full screen, etc. I need because it drives me crazy.

  Help!

  You have one of the accessibility features enabled. Go to settings > General > accessibility and Zoom 'off' (the icon you see is the 'Show' controller on screen Zoom settings) - and check what accessibility shortcuts (a triple-click of the home button) is defined in the lower part of the screen for accessibility

• I have been scammed by Mindbrix last week. Is it possible that they could have downloaded Malware in my Macbook Pro? The computer works fine now, but should I run a kind of diagnosis or that someone check it out?

  I have been scammed by Mindbrix last week, and this community let me know... Thank you! Is it possible that they could have installed some sort of malicious software on my Macbook Pro X or am I protected? My computer works normally at this stage.

  Is it possible that they could have installed some sort of malicious software on my Macbook Pro X or am I protected?

  If you don't give them access to your computer or download something on their request, you should be fine. If you allow them access or downloaded something, you must erase and reformat your hard drive, then restore your computer from a backup taken before when you allowed them access. Change your passwords and other critical information also. Not sure what software have been installed. If necessary, contact your bank to make opposition and cancel your credit card.

• Can someone help me get rid of a virus that has COMPLETELY disabled on my pc which is running xp.

  OK so I started my pc which is running xp, everything was normal until my desktop picture turned blue.  Then a program called MS Removal tool began to run a program by saying that it was scanned, I closed this program and I discovered that I couldn't open some programs to try to get rid of this virus as the Task Manager, avg antivirus, malware antibytes, I can't even access on my pc or files on my pc programs some of them will not even open.  Any help please.

  Restart your PC and press F8 key several times and chose the mode safe mode with networking.

  From there try to connect on:

  http://OneCare.live.com/site/en-us/default.htm

  And run full scan of the system.

  If still the same problem, then contact Support for Microsoft Security:

  https://consumersecuritysupport.Microsoft.com/default.aspx?ProductKey=pcsafetymalware&FAQ=1&task=Diagnostics&St=1&wfxredirect=1

• I have a flashing window on the taskbar that can't get rid of. Just started recently.

  WndOws Vista Ultimate. I have what seems to be a window flashing on half bottom of the taskbar that suddenly appeared and I can't get rid of it. I have always maintained the last antivirus sofware and performed a complete analysis of the MicroSoft malicious software removal tool, but nothing did. Any ideas on how to get rid of this?

  Thank you.

  Hi Jeff,

  1 did you recent hardware or changes to the software of the system?

  2. is it that occur when you use any specific application?

  Step 1:

  You can try to perform a cleanboot State and check if the problem occurs.

  A clean boot to check if startup item or services to third-party application is causing this issue.

  You can read the following article to put the computer in a clean boot:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  After the troubleshooting steps, please refer to clean the boot link to put the computer to normal startup mode.

  Step 2:

  You can also read the following article to download the Microsoft Safety Scanner and perform a full scan on your computer.

  Microsoft safety scanner

  Note: When you perform the analysis, there are chances of losing the data that you can take a backup of important data before performing analysis.

  Hope this information is useful.

• Tango Romoval: I recently contracted a malware I think... it's called Tango and I can't get rid of it I tried many different ways can someone help?

  I recently contracted a malware I think... it's called Tango and I can't get rid of it I tried many different ways can someone help?

  What antivirus do you use?

  I suggest in the installation report file to:

  https://www.Microsoft.com/security/portal/submission/submit.aspx

  And to update and run the full scan of the system.

• A pen as a tool with a diagonal line through it appeared that I cannot get rid where work around. He is NOT one of the tools on the standard toolbar. Help please

  A pen as a tool with a diagonal line through it appeared that I cannot get rid where work around. He is NOT one of the tools on the standard toolbar. Help please

  Means generally that you're trying to work on a layer locked.

• Hi, I have another problem, when people visit my site that they could not return to the home page

  Hi, I have another problem, when people visit my site that they could not return to the home page

  Hello

  Problem is in outline view.

  Please follow the steps below and you should be all set.

  1. go in the Plan view.

  2. right click on the 'HOME' page

  3. Select "Menu" > "include the Page containing the hyperlink.

  4 save the file and then try to preview.

  

  You should be all set.

  Concerning

  Vivek

• I am a user of PS (CS6) for a long time and come to THE (CC). I placed a vector image purchased from Amnesty International and the need to get rid of the white background... make transparent but have no idea how to do that.  I tried to do in PS and then s

  I am a user of PS (CS6) for a long time and come to THE (CC). I placed a vector image purchased from Amnesty International and the need to get rid of the white background... make transparent but have no idea how to do that.  I tried to do in PS and then save and carry firearms but cannot save to the PS as a vector file (or AI) and the quality is greatly reduced.  How can I do this in artificial intelligence?

  Are you sure that it is a vector file?

  If Yes: embed him then comes white and select Remove.

  If not: Photoshop lets you remove white.

• I received a call from a woman said that she was with the ICC with Windows service provider and that they were getting the error messages from my computer

  * Original title: scam or not

  I received a call from a woman saying that she was with the ICC with Windows service provider and they received my computer error messages and I wouldn't be able to help me solve it.  I asked for a number of 800-373-4609 because he came unknown on my phone.

  I wanted to open my computer.  I told her I would call her back.

  Is it a scam?

  (Moved from P & M)

  Yes, it's a scam. When someone calls and says they need to talk to you about 'mistakes' in your computer, simply hang up.  I just had one of these calls myself about 15 minutes ago.

• I have something that says ' XP internet Explorer warning: visiting this site may pose a threat to your system ' and I want to get rid of it

  I've got something that says it's "XP Internet Security 2012 Alert and also Firewall alert". It won't let me take my Internet and says the programs I'm trying to get to pose a security risk — software malware, worms, Trojans, hackers etc... It does not interfere with things like my Microsoft Works or photographs, just at the moment where I'm trying to go up on my browser. I have no idea how to get rid of him, he wants me to buy a product that I didn't need and I really get annoyed because I rely on my computer for many things. Anyone know what I can do?

  First of all, the program asks you to purchase their product is a scam - it's actually the problem and a form of malware.

  Rogue Security Software | False Virus Alerts. Scareware:
  http://www.Microsoft.com/security/PC-security/antivirus-rogue.aspx

  The two programs are probably tied or one-in-the-same problem, see

  How to remove XP Internet Security 2012?

  How to remove System Security Firewall Alert?

  Then you will need to run a full scan with your programs anti-virus and anti-spyware to ensure that you have been able to remove the malicious software and you have no other. I would also say to running analyses by the following:

  Microsoft safety scanner
   http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Malwarebytes
   http://www.Malwarebytes.org/

  SUPERAntiSpyware
   http://www.SUPERAntiSpyware.com/

  Microsoft Safety Scanner is a free tool to scan on demand and ends 10 days after it is downloaded.

  Malwarebytes and SUPERAntiSpyware are also free and are excellent tools for on-demand scan.

  I hope this helps.

• I ran all virus time and time again and that you cannot get rid of this e-mail worm that continues to advance.

  I ran all virus time and time again and cannot get rid of this e-mail worm that continues to move forward, what I can do now, stop using hotmail?

  Hello

  Why do you think you have an e-mail worm? If you can't name it?

  If someone is Spoofing emails that appear to come from you then they probably never
  had access to your e-mail account. Instead, they have either a copy of your contacts
  list or just an email from you or one of you where you were one of the recipients. Those
  could be gleaned either your computer, the computer of a friend, or hacking
  any site or intercept an email on your behalf or to you (you may not be the main)
  (beneficiary).

  Once they have this information there is nothing you can do to avoid that they don't
  send usurped messages. Warn your friends that is happening and they
  can be entitled to install rules such as parodies are treated as SPAM or JUNK
  mail.

  I've even seen usurped by email that appears to be from a valid user name however
  This name doesn't have an e-mail account on the mail system used in parody.
  As SpiritX - AT - realmail.com may be a valid account, however, parody used
  SpiritX - AT - wrongmail.com. The latter could still be considered an email address valid
  SpiritX if it was allowed through JUNK and JUNK e-mail filtering. (The - AT - has been used
  instead of so that those addresses would not be filtered by auto responses.
  as if by magic.)

  ============================================================

  Proceed to a very thorough check for malware and then change your password by e-mail.

  The reason why you want to do this is to make sure no more hacking your computer is
  still in effect (if it has been hacked). You have changed the password once but I would
  Change it again after these checks.

  It is possible for a person to send the email that 'seems' to be of your
  account but that is not really - called "Spoofing." That means its 'Possible' emails
  were not really you, although they may have your contact list. Have someone
  who receives the e-mails to check the header to see where he is actually sent by and
  NOT only the answer to the address.

  How to read the message headers
  http://www.emailaddressmanager.com/tips/header.html

  What Email Headers can tell you about the origin of Spam
  http://email.about.com/cs/spamgeneral/a/spam_headers.htm

  E-mail spoofing
  http://en.Wikipedia.org/wiki/E-mail_spoofing

  E-mail spoofing and Phishing
  http://www.mailsbroadcast.com/email.broadcast.FAQ/46.email.spoofing.htm

  Understanding E-mail Spoofing
  http://www.windowsecurity.com/articles/email-spoofing.html

  Fraudulent emails (false)
  http://pages.eBay.com/education/spooftutorial/

  Google search - email Spoofing
  http://www.Google.com/search?hl=en&EI=FB1nS9DiNo7CsQPNhKGdAw&SA=X&Oi=spell&resnum=0&CT=result&CD=1&ved=0CAgQBSgA&q=email+spoofing&spell=1

  =============================================

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ========================================

  Answers is a peer group supported and unfortunately has no real influence on Hotmail.

  HotMail has its own Forums, so you should ask your questions there if the above do not help resolve.

  Windows Live Solution Center - HotMail - HotMail Forums Solutions
  http://windowslivehelp.com/

  Hotmail - Forums
  http://windowslivehelp.com/forums.aspx?ProductID=1

  Hotmail - Solutions
  http://windowslivehelp.com/solutions.aspx?ProductID=1

  How to contact Windows Live Hotmail Support
  http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htm

  Windows Live Hotmail Top issues and Support information
  http://support.Microsoft.com/kb/316659/en-us

  Error message "your account has been locked" when trying to connect
  http://windowslivehelp.com/thread.aspx?ThreadId=77be7d82-a0e9-49c7-b46d-040ec654a9e2

  Compromised account - access unauthorized account - how to recover your account
  http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

  Hotmail hacked? Take these steps
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• I keep getting phone calls from a man who calls himself from Windows saying: I have a virus and to pay to get rid of him!

  • This man said that it comes from windows and I have a virus and you have to pay to remove! I know it's a lie and paid no attention, but I expect some vulnerable people might do! How can I report to microsoft? Has anyone actually paid these merchant scam?
  Thank you for getting back on this type of scam.
  Yes, some vulnerable people indeed caught up.

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. It is better to avoid being scammed rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

  If you think you might be a victim of fraud, you can report it.

  For more information, see: what to do if you think you have been scammed...

  Read more: avoid scams that use the Microsoft name fraudulently

• I thought that the site broke down and I can't get rid of the message on my screen.

  I try everthing, TI saids that site a crash and can, t get rid of

  Hello

  (1) is the issue limited to any particular Web site? If so, what website?

  (2) what browser do you use?

  (3) you get an error message?

  (4) all the troubleshooting steps you have tried so far?

  You can try the following methods and check if it helps.

  Note: The troubleshooting steps apply to Internet Explorer.

  Method 1:

  Run the fixit from Microsoft available in the article below and check if it works.

  Solve Internet Explorer add-on problems when IE hangs or freezes

  http://support.Microsoft.com/mats/ie_freezes_or_crashes/en-us

  Method 2: Why some webpages look incorrectly in Internet Explorer 9?

  http://Windows.Microsoft.com/en-us/Windows7/why-do-some-webpages-look-incorrect-in-Internet-Explorer-9

  Method 3:  Try all the steps described in the article below

  You can not view, access, or load some Web pages in Internet Explorer 8 and Internet Explorer 9
  http://support.Microsoft.com/kb/967897

  Method 4: How to optimize Internet Explorer

  http://support.Microsoft.com/kb/936213/ro

  Warning: him reset Internet Explorer settings feature might reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings