Temporary white screen

Product name - HP Pavilion dv6-3210us

Operating system-Windows 7

Problem:

There is a flicker, and then a white screen will appear. I have to close my laptop, wait a few minutes, and then turn it back on. The first time I had to do this, it is entered chkdsk and checked the drive C, deletion of some corrupt files. The last time he started chkdsk but then the user login screen instead. I thought that maybe the graphics drivers were not good, so I tried their update but the problem persists.

Hello sturges014,

Your screen turns white.

Go to Device Manager and uninstall the graphics card. Restart the computer.

This uninstall and reinstall the driver from the GUI.

Here is a link to the Device Manager.

Check if you are still having the problem.

Do a hard reset.
Turn off the computer.
Remove the power cable and battery.
Hold down the power button for 15 sec while booth energy sources are deleted.

This should reset the hardware in the computer.

That you put it on press the F10 key. This will load the BIOS setup utility.

If you meet him problem on the screen of your hardware is off on the computer.
Press F9 to load the default values.
Press F10 to save and exit.

If you had the problem in the BIOS, you can connect an external monitor to the laptop to see if the problem is with the monitor or the graphics.

If it doesn't happen on the external monitor, you will need to replace the display on the laptop.

I would like to know how everything goes

Nice day.

Tags: Notebooks

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