test drive has failed-303

I have a laptop HP 15 months and longer warranty. It evokes the launch repair mode or start windows normally option and the two options just hang there even after their execution for nearly 5 hours. When I run diagnostics using F10 it fails with ' disk hard failure 303.  I tried to back up files by using the F11 option, but it doesn't let me do.

Any help is appreciated.

Hello

The player at the link below is an example of one that would be perfect for your laptop.

Hard drive 500 GB

The procedure to replace the hard drive begins Page 55 of your maintenance & Service Guide.

Once this is done, you will need to use your recovery DVD to reinstall the operating system on the new drive.

If you do not have your recovery discs, you can order a replacement set using the link below.

http://support.HP.com/us-en/document/c00810334

If you have a problem with this link, order them directly from HP.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.



Kind regards

DP - K

Tags: Notebooks

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