Laptop does not start back upward.

I lost a few game files on my laptop of sisters of friends and attempt to recover, I went to restore the computer from an earlier date, this week. Then, after that the restoration was supposedly made, I got a BSOD. The stop code is STOP: 0x0000006B (0xC0000000, 0x00000000, 0x00000000, 0x00000000) and yes I tried to launch in all 3 of the safe modes and the pilot stops loading at \Windows\System32\Drivers\aswRvrt.sys who apparently has something to do with Avast which she installed on his computer. I can't restore in either advanced boot menu. I think restoration that I wanted to make out a few required updates? I don't know, I'm not good with computers, but I need to know what to do because I cannot cross the BSOD or windows error recovery screen. And according to my bf, she didn't have the drive to do the repair of the system he is claiming.

Hello

Use the link which will guide you to reinstall your operating system below. If the recovery partation does not work, then the only option would be to buy set of recovery disc to reinstall the operating system.

http://support.HP.com/us-en/document/c01867418

Tags: Notebooks

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