The adobe extension manager does not

Set Photoshop CC, tried to install the extensions, but the extensions manager sees no Photoshop is only 'other '.

/ Reinstall Photoshop.

/ Reinstall extension manager.

No results.

Photoshop CC

The CC extensions Manager

Please try to close all Adobe applications, including the extensions Manager, then delete the file ExMan.db CC\Configuration\DB C:\ProgramData\Adobe\Extension Manager (Windows) / HD/Library/Application Support/Adobe/Extension Manager CC/Configuration/DB (Mac) and also delete the contents of the OOBE folder: C:\Users\woods\AppData\Local\Adobe\OOBE (Windows) / HD/Library/Application Support/Adobe/OOBE (Mac)

A deleted, please reboot your computer and restart the extensions Manager to see if Photoshop appears.

Tags: Creative Suites

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Delete the file OPM.db and reconnection in the desktop application of creative cloud using the Adobe ID associated with your subscription.
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- Windows: You can locate the file OPM.db in the \Users\\AppData\Local\Adobe\OOBE folder. To show the hidden AppData folder, see display files, folders, file name extensions. Windows XP, Vista, Windows 7.

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Dear community,

In a corporate environment, I have difficulties with regard to installing extensions. Namely: the extension manager fails to list installed software:

The "BridgeTalk.__diagnostics__"; the result is as follows:

Result: BridgeTalk Diagnostics
----------------------


  Info: 
  Name = estoolkit-4.0
  Status = PUMPING
  Group = cs
  Path = C:\Program Files (x86)\Adobe\Adobe ExtendScript Toolkit CC\ExtendScript Toolkit.exe
  Version = 2.0
  Build = ES 4.5.5
  Next serial number = 41
  Logging: = OFF
  Now = 14:45:45


  Messages: 
  Message Version = 2.05
  Authentication = ON
  Digest = ON


  Thread: estoolkit-4.0#thread
  Avg. pump interval = 57ms
  Last pump = 32ms ago


  Ping: 7


  ECHO_REQUEST: ECHO_RESPONSE
  Timeout = undefined
  Handler = undefined


  STATUS: PUMPING
  Timeout = undefined
  Handler = undefined


  MAIN: MAIN
  Timeout = undefined
  Handler = installed


  LAUNCHED: LAUNCHED
  Timeout = undefined
  Handler = installed


  DIAGNOSTICS: DIAGNOSTICS
  Timeout = undefined
  Handler = installed


  INFO: INFO
  Timeout = undefined
  Handler = installed


  SETUPTIME: thread=0ms, left=37ms
  Timeout = undefined
  Handler = undefined


  Instances: 3


  estoolkit-4.0#dbg: 


  msg[14:45:45]: 00000036
  @BT>Version = 2.05
  Target = estoolkit-4.0#dbg
  Sender = estoolkit-4.0#dbg
  Sender-ID = localhost:win4324
  Timeout = 13:45:46
  Type = Ignore
  Response-Request = Timeout
  Headers = (no headers)
  Timestamp = 14:45:45
  Serial-Number = 36
  Received = undefined
  Result = undefined
  Error = undefined
  Body = (empty)


  Incoming: 1


  Outgoing: 0


  Handler: 9
  ExtendScript = for all messages
  Error = for only msg #25
  Error = for only msg #27
  Error = for only msg #32
  Result = for only msg #36
  Error = for only msg #36
  Timeout = for only msg #36
  Result = for only msg #38
  Error = for only msg #38


  estoolkit-4.0#estk: 


  msg[14:45:45]: 00000038
  @BT>Version = 2.05
  Target = estoolkit-4.0#estk
  Sender = estoolkit-4.0#dbg
  Sender-ID = localhost:win4324
  Timeout = 14:55:45
  Type = Debug
  Response-Request = Result Error
  Headers = (no headers)
  Timestamp = 14:45:45
  Serial-Number = 38
  Received = undefined
  Result = undefined
  Error = undefined


  Body: 107 bytes
  Text = <get-properties engine="main" object="$.global" exclude="undefined,builtin,prototype" all="true" max="20"/>


  Incoming: 1


  Outgoing: 0


  Handler: 1
  ExtendScript = for all messages


  estoolkit-4.0: (main)


  Incoming: 0


  Outgoing: 0


  Handler: 1
  ExtendScript = for all messages


  Targets: 7
  Connector = PCD


  Installed: 0


  Running: 0


  bridge-6.064: 
  Group = cs
  Path = C:\Program Files\Adobe\Adobe Bridge CC (64 Bit)\Bridge.exe
  Display Name = Bridge CC (64 bit)
  MsgAuthentication = ON
  MsgDigest = ON
  ESTK = ON
  Status = (not running)
  ExeName = Bridge.exe


  dreamweaver-14.0: IDLE
  Path = C:\Program Files (x86)\Adobe\Adobe Dreamweaver CC 2014\Dreamweaver.exe
  Display Name = Adobe Dreamweaver CC 2014
  MsgAuthentication = ON
  MsgDigest = ON
  ESTK = OFF
  BundleID = com.adobe.dreamweaver-14.0
  Status = IDLE


  Info: 
  Version = 2.0
  Build = ES 4.5.5
  Next serial number = 3
  Logging: = OFF
  Now = 14:45:47


  Messages: 
  Message Version = 2.05
  Authentication = ON
  Digest = ON


  dreamweaver-14.0: IDLE


  Thread: dreamweaver-14.0#thread
  Avg. pump interval = 1882ms
  Last pump = 200ms ago


  Ping: 7


  ECHO_REQUEST: ECHO_RESPONSE
  Timeout = undefined
  Handler = undefined


  STATUS: IDLE
  Timeout = undefined
  Handler = undefined


  MAIN: MAIN
  Timeout = undefined
  Handler = installed


  LAUNCHED: LAUNCHED
  Timeout = undefined
  Handler = installed


  DIAGNOSTICS: DIAGNOSTICS
  Timeout = undefined
  Handler = installed


  INFO: INFO
  Timeout = undefined
  Handler = installed


  SETUPTIME: thread=1ms, left=6597ms
  Timeout = undefined
  Handler = undefined
  ExeName = Dreamweaver.exe


  estoolkit-4.0: PUMPING
  Group = cs
  Path = C:\Program Files (x86)\Adobe\Adobe ExtendScript Toolkit CC\ExtendScript Toolkit.exe
  Display Name = ExtendScript Toolkit CC
  MsgAuthentication = ON
  MsgDigest = ON
  ESTK = ON
  Status = PUMPING


  Info: 
  Group = cs
  Version = 2.0
  Build = ES 4.5.5
  Next serial number = 46
  Logging: = OFF
  Now = 14:45:48


  Messages: 
  Message Version = 2.05
  Authentication = ON
  Digest = ON


  Thread: estoolkit-4.0#thread
  Avg. pump interval = 57ms
  Last pump = 2632ms ago


  Ping: 7


  ECHO_REQUEST: ECHO_RESPONSE
  Timeout = undefined
  Handler = undefined


  STATUS: PUMPING
  Timeout = undefined
  Handler = undefined


  MAIN: MAIN
  Timeout = undefined
  Handler = installed


  LAUNCHED: LAUNCHED
  Timeout = undefined
  Handler = installed


  DIAGNOSTICS: DIAGNOSTICS
  Timeout = undefined
  Handler = installed


  INFO: INFO
  Timeout = undefined
  Handler = installed


  SETUPTIME: thread=0ms, left=37ms
  Timeout = undefined
  Handler = undefined
  ExeName = ExtendScript Toolkit.exe


  exman-7.0: 
  Group = cs
  Path = C:\Program Files (x86)\Adobe\Adobe Extension Manager CC\Adobe Extension Manager CC.exe
  Display Name = Adobe Extension Manager CC
  MsgAuthentication = ON
  MsgDigest = ON
  ESTK = OFF
  BundleID = com.adobe.exman
  Status = (not running)
  ExeName = Adobe Extension Manager CC.exe


  illustrator-18.064: 
  Path = C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe
  Display Name = Adobe Illustrator CC 2014
  MsgAuthentication = ON
  MsgDigest = ON
  ESTK = ON
  Status = (not running)
  ExeName = Illustrator.exe


  photoshop-80.064: 
  Group = cs
  Path = C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
  Display Name = Adobe Photoshop CC 2014
  MsgAuthentication = ON
  MsgDigest = ON
  ESTK = ON
  BundleID = com.adobe.Photoshop
  Status = (not running)
  ExeName = Photoshop.exe


  switchboard-3.064: 
  Group = cs
  Path = C:\Program Files\Adobe\Adobe Bridge CC (64 Bit)\SwitchBoard\SwitchBoard.exe
  Display Name = SwitchBoard 3.0 (64 bit)
  MsgAuthentication = ON
  MsgDigest = ON
  ESTK = OFF
  Status = (not running)
  ExeName = SwitchBoard.exe


  Installed: 5


  Running: 2


  Groups: 143


  cs3: 
  acrobat-8.0
  aftereffects-8.0
  soundbooth-1.0
  bridge-2.0
  contribute-4.5
  devicecentral-1.0
  dreamweaver-9.0
  encore-3.0
  estoolkit-2.0
  fireworks-9.0
  flash-9.0
  illustrator-13.0
  indesign-5.0
  indesignserver-5.0
  incopy-5.0
  photoshop-10.0
  premiere-3.0
  premierepro-3.0
  stockphotos-1.5
  audition-3.0


  cs4: 
  acrobat-9.0
  aftereffects-9.0
  soundbooth-2.0
  bridge-3.0
  contribute-5.0
  devicecentral-2.0
  dreamweaver-10.0
  encore-4.0
  estoolkit-3.0
  fireworks-10.0
  flash-10.0
  illustrator-14.0
  indesign-6.0
  indesignserver-6.0
  incopy-6.0
  photoshop-11.*
  premierepro-4.0
  audition-4.0
  ame-1.0
  exman-2.0


  cs5: 
  acrobat-9.0
  aftereffects-10.0
  soundbooth-3.0
  bridge-4.0
  contribute-6.0
  devicecentral-3.0
  dreamweaver-11.0
  encore-5.0
  estoolkit-3.5
  fireworks-11.0
  flash-11.0
  illustrator-15.0
  indesign-7.0
  indesignserver-7.0
  incopy-7.0
  photoshop-12.*
  premierepro-5.0
  audition-5.0
  ame-2.0
  exman-3.0
  flashbuilder-4.0
  flashcatalyst-1.0


  ts1: 
  captivate3-en_us
  captivate3-fr_fr
  captivate3-it_it
  captivate3-ja_jp
  captivate3-es_es
  captivate3-de_de


  ts2: 
  captivate-4.0


  el2: 
  captivate-5.0


  as1: 
  acrobat-10.0


  ts3: 
  robohelp-9.0
  framemaker-10.0


  cs55: 
  aftereffects-10.5
  audition-4.0
  bridge-4.1
  contribute-6.1
  devicecentral-3.5
  dreamweaver-11.5
  encore-5.1
  estoolkit-3.6
  fireworks-11.1
  flash-11.5
  illustrator-15.1
  indesign-7.5
  indesignserver-7.5
  incopy-7.5
  photoshop-55.*
  premierepro-5.5
  ame-2.5
  exman-5.5
  flashbuilder-4.5
  flashcatalyst-1.5
  switchboard-2.0


  el25: 
  captivate-5.5


  cs60: 
  aftereffects-11.0
  audition-5.0
  bridge-5.*
  contribute-6.88
  devicecentral-4.0
  dreamweaver-12.0
  encore-6.0
  estoolkit-3.8
  fireworks-12.0
  flash-12.0
  illustrator-16.*
  indesign-8.0
  indesignserver-8.0
  incopy-8.0
  photoshop-60.*
  premierepro-6.0
  ame-6.0
  exman-6.0
  flashbuilder-4.52
  switchboard-2.0
  prelude-1.0
  speedgrade-6.0


  el60: 
  captivate-60.*


  ts4: 
  robohelp-10.0
  framemaker-11.0


  cs70: 
  audition-6.0
  bridge-6.*
  dreamweaver-13.0
  encore-7.0
  fireworks-13.0
  flash-13.0
  illustrator-17.*
  indesign-9.0
  indesignserver-9.0
  incopy-9.0
  photoshop-70.*
  premierepro-7.0
  ame-7.0
  exman-7.0
  flashbuilder-4.7
  prelude-2.0
  speedgrade-7.0
  aftereffects-12.0


  el70: 
  captivate-70.*


  cs70: 
  switchboard-3.*


  cs80: 
  bridge-6.*
  photoshop-80.*
  estoolkit-4.0
----------------------

Of course, I tried different combinations of re-installed and rebooted. EM remains tenacious.

Any help?

-Willem

Please check the version of the CC extensions Manager (click on 'Help'--> 'about Extension Manager'). I assume you are using 7.0.0.347 or 7.1. Support for CC 2014 applications was added in point 7.2. Please update to the latest version 7.2.1 EM.

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Here is the log file.
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I'm sorry but I'm not on creative cloud. I'm still on CS6 and it was Adobe Application Manager was not working and I could not install the update to this application. My AAM version is: 8.0.0160

The link you provided was the update I wanted to install but it does not work. A window will appear during the installation that says:

We encountered the following problems.

Setup could not initialize. Please download Adobe Support Advisor to detect the problem.

and then the link to Adobe Support Advisor that leads to a page "Adobe Support Advisor has been abandoned".

Thank you!

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The adobe extension manager does not

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