The back 2 does not work

I have a 7520 of Photosmart brand new just installed and I can't print both sides of the paper in the printer.  I had several HP printers over the years and this is the first time having this problem. Need help.

Thank you

Hello sunnie1and welcome to the Forums of HP, I hope you enjoy your experience!

I see that you are facing two sided printing problems.  I'd love to try to help you, but I need some information first. I'm a link a few HP Support documents below that will show you how to find what operating system you are using. In addition, if you are using Windows, please indicate if your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.

Mac OS X: how to find which Mac OS X Version is on my computer?
Operating system Windows am I running?
Is the Version of Windows on my computer 32-bit or 64-bit?

Please let me know what you find.  Thanks for posting on the HP Forums!

Tags: HP Printers

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