The battery level indicator

The battery on my windows computer level indicator 8 shows 'remaining unknown"How can we solve this problem?  Thank you. Jim B.

Hello

First, do a power drain: unplug the laptop, remove the battery, then open it and hold the power button for about 30 seconds. Once done, replace the battery, then connect the charger, then turn the computer back on.

Visit the website of HP and updated the Bios for your device.

Calibrate your battery.

http://support.HP.com/us-en/document/c03325217

Tags: Notebooks

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