The CC Setup error

I try to update the CC on a PC Win 7 x 64 and am getting an error "administrator privileges are required to continue installation (error code 3). I have administrator rights and full access and I also get this error when "run as administrator" is used. I opened a session on an administrator account dedicated (a separate account of my user account) and got the same error code 3. I suspect it has something to do with user account control and the group policy on the network, but I'm not sure. Antivirus software is managed at the level of the server, and I am unable to turn it off for the installation. I don't have this problem when I originally installed CC 10 months ago. and were able to update applications without problem before the current update. Any suggestions on what is the problem and how to fix this? Thank you!

Hi Scott,.

Please check the help below document:

https://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

Kind regards

Sheena

Tags: Adobe

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