The 'Creative cloud' window shows nothing more than a spinning icon...

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• The tab 'fonts' & 'file' in the creative cloud window shows only a wheel of continuous rotation. Even after leaving the window open all night, he showed nothing. I went in the OOBE folder and tried to remove the button Delete the opm.db file, but it i

  I was never able to access these features in the window of creative cloud. I tried to access the OOBE folder to remove the file from opm.db to . There is no file opm.db. I followed the advice from another thread and delete the contents of the OOBE folder. This did not solve my problem. I left the window of creative cloud open for a whole day hoping that would solve the problem. He did not. Thanks for any help you can provide this issue.

  Thomasc11484006 have you tried to run the uninstall program Adobe Creative Cloud desktop application and then put it back?  Instructions and the uninstall program can be found at code error 2 or 50: Creative Cloud desktop application update doesn't have.  You can then reinstall the application using the steps listed in download and install Adobe Creative cloud appscreative cloud.  We invite you to update this discussion if you have any questions about the steps that are listed in each document.

• How to stop the Creative Cloud window App show the startup on a Mac?

  Since a recent update, at startup, creative cloud displays the main window every time on my Mac Pro.  I want creative cloud app to start when I start my mac, but I don't want the application main view window.  It is never used to be like that until a recent update.  CC is up to date as well as all of the CC apps.

  I hope you can help

  Thank you

  Mike

  Please try update creative cloud to the latest build:

  1. remove the cloud creative app.

  • Using creative cloud | Uninstall the creative cloud desktop application
  • https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  2. install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

  Let us know if that helps.

• I am trying to download photoshop in the first instance, but the creative cloud window is stuck on the blue loading wheel, any help?

  When I try to download the creative cloud pop - up opens but just gets stuck on the blue spinning wheel and will not get any more away.

  Mac https://forums.adobe.com/message/5470608 spinning wheel

  -Similar to Windows https://forums.adobe.com/message/5853430

• I've been subscribing to the 9.99 lightroom and photoshop for almost a year. Under the applications in the creative cloud, it shows that Lightroom needs to be installed. Why?

  I've been subscribing to the 9.99 lightroom and photoshop for almost a year. Yet, when I go to the tab on the creative cloud applications he repeatedly told that I have to install lightroom. However, for photoshop it is said that I have to update the application. When I check in Lightroom under updates, it says my software is up to date. Why is this happening?

  Yes, it's confusing, but simply install the new version of Lightroom. In the creative cloud application Lightroom still shows as a facility not as an Update.

• I'm trying to update, but the creative cloud window freezes and shows a small window with the red icon cloud in. that neither of these respond to mouse, a beep is heard for error when you click it. can close only with windows Task Manager. I can send a sc

  

  uninstall the desktop application, cleaning by use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6 and reinstall, apps download Adobe Creative Cloud | CC free trial Adobe

• activate my membership and paid for it as well, but the creative cloud app shows only the trial versions of the programs? What does that mean? Cause I followed the installation steps, and when I try again it says my installation code has already been

  I activated my subscription and paid for it as well, but the creative application cloud shows only the trial versions of the programs? What does that mean? Cause I followed the installation steps, and when I try again it says my installation code has already been activated?...

  Kindly Contact customer and details of payment verified. [Make sure that you are connected to the Web site with the valid Adobe ID under which the product is licensed].

  
  

  
  

• Error on the Creative Cloud Windows 7 64 bit computer

  We have creative cloud installed on a 64-bit Windows 7 computer.  When we try to use Media Encoder we get an error message "the program can't start because MSVCP110.dll is missing on your computer.  Try reinstalling the program to fix this problem. "We constantly have to reinstall Adobe CC.  What needs to be done to solve this problem, we don't need to continually reinstall CC?

  Please see this help document Adobe that address this message:

  https://helpx.Adobe.com/creative-cloud/KB/missing-msvcp110dll.html

• When I start Firefox, it shows nothing more than a black screen and all toolbars are empty as well

  Title says it all. Every time I start Firefox, the screen is black. Where the buttons of the browser would be (buttons previous/next, toolbars, bookmarks, etc.), is a light background that does not display anything. Any help would be appreciated.

  Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem.

  • Put yourself in the DEFAULT theme: Firefox/tools > Modules > appearance
  • Do NOT click on the reset button on the startup window Mode safe
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

  It is possible that your security (firewall, antivirus) software blocks or limit Firefox or the process of plugin-container without you inform, possibly after the detection of changes (update) for the Firefox program.

  Delete all rules for Firefox and the plugin-container in the permissions list in the firewall and allow your firewall to ask permission to get access full and unrestricted, again to install for Firefox and the plugin-container and the update process.

  See:

  • https://support.Mozilla.org/KB/server+not+found
  • https://support.Mozilla.org/KB/firewalls
  • https://support.Mozilla.org/KB/fix-problems-connecting-websites-after-updating

• Creative cloud window is sterile?

  I am trying to download photo shop but the creative cloud window is sterile

  Hello

  Ask allows you to attach a screenshot of the error, however if you issue related to creative vacuum cloud app or spinning wheel in creative cloud, please refer to the links below:

  White cloud creative app:

  Blank white screen. Sign in | Creative cloud Packer

  New application Cloud Creative unusable: it is empty!

  Creative cloud is empty window why?

  Re: Empty opening creative cloud app

  Spinning wheel creative cloud:

  Does not open App | Wheels of progress turn continuously

  Reflow of edge

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  Hope this helps to solve the problem.

  Kind regards

  Bani

• Creative cloud window is blank white without buttons or options or progress bar

  After my first continued to hang, a window pops up saying the application was damaged and reinstall. So after one install my first cc version and try to reinstall, the creative cloud window is blank white without buttons or options or progress bar.

  Hi Adam,.

  I think you are referring to the white empty window of CC desktop application.

  Please refer to the threads below where this issue has been addressed:

  Creative cloud is empty window why?

  Cloud Desktop App is empty?

  New application Cloud Creative unusable: it is empty!

  Re: Empty opening creative cloud app

  Kind regards

  Sheena

• Creative cloud in the 'Community' section window shows only not in full width

  Does anyone else have this problem that the community does not appear in full width? It's rather stunk and he does not get resolved almost all year round. I have the latest version of creative cloud on Windows 8.1.

  

  Please try to close the process creative cloud of the Task Manager and rename the folder in OOBE OOBE.old of: %localappdata%/Adobe.

  If that isn't working, please try to remove the creative cloud using cleaning tool or cloud creative uninstaller and reinstall it using the: https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  Let us know if that helps.

• can I load the creative cloud on more than one computer for the same price.  I would like to put on our other computer.

  I have the creative cloud on my laptop, but find I would like to have on my desk where there is more room.  I can load it on a second computer for the same price and if so, how do I change the email address to download?

  Hello

  Creative desktop cloud applications can be downloaded and installed on multiple computers, regardless of the operating system. However, the activation is limited to two machines per person associated with membership. See terms of use for more information. Learn how to turn off a Creative License on a cloud machine.

  You can download creative cloud under the following link: -.

  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

• Creative cloud window does not come in the desktop application

  When I go to the creative cloud icon in the menu bar on a mac I just a white screen.

  Is the windows App totally blank white or you have found more blue circle rotation in the middle of CC app?

  Assuming an empty window full, I had posted the following basic steps:

  Basic Checklist:

  N ° 1)

  Force Quit associated Adobe all the processes like creative cloud, CoreSync, AAMUpdater... etc of Activity Monitor.

  Step 2)

  (1) right click on the Finder icon and select 'Go - To Folder' option.
  (2) you will get a text box, type in the following command and then press the 'return '. (" Do not miss ~ symbol " "")

  ~/Library

  It will open the folder of the user's library.

  (3) then navigate to Application Support > Adobe > OOBE. Open the OOBE folder and Opm.db bin file.

  After trashing Opm.db file, restart the Adobe Creative Cloud app and check.

  Always the same? Let us know we will proceed to further troubleshooting.

• Hello, when installing Adobe Creative cloud, you get the error: program stopped working "Adobe Creative Cloud" Windows can check online for a solution to fix this error on the Internet. The next step is really for a solution online

  Hello, when installing Adobe Creative cloud, you get the error: program stopped working "Adobe Creative Cloud" Windows can check online for a solution to fix this error on the Internet. The next step really is to get an online solution and close the program, close the program. Signature of the problem:

  Problem event name: BEX

  Application name: Cloud.exe Creative

  Application version: 3.4.3.189

  The timestamp of the application: a 56702, 75

  The name of the module with the error: StackHash_0a9e

  Version of the module with the error: 0.0.0.0

  The module of time with error stamp: 00000000

  The exception of compensation: 00000000

  Exception code: c0000005

  Exception data: 00000008

  OS version: 6.1.7601.2.1.0.768.2

  Language code: 1049

  Additional information 1: 0a9e

  More information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional information 3: 0a9e

  Additional information 4: 0a9e372d3b4ad19135b953a78882e789

  
  

  uninstall all cc on your computer.

  clean a http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer

  suspend your antivirus/antimalware

  Right-click on the file to install the desktop application, and then click "Run as Administrator".