The device icon and text missing in the imaging devices Manager

The device icon and text missing in the imaging devices Manager

I'm running MS Vista Ultimate.

The imaging device icon and the wording are missing in Device Manager are missing. A device is listed in the box as installed missing icon.

The other devices in Device Manager normally appear and I can compare what is supposed to be there for another computer running the same version of windows.

However, the device will not work and will not reinstall.

When you try to reinstall the device an error indicates that Setup does not work and to contact the manufacturer of the device.

Yet once, however, this happens when I try to install any imaging device.

I'm unable to locate information about the imaging devices in the registry.

I think that some registry entries are missing.

It is not the missing peripheral individual. This is the section in Device Manager.

The image error is logged:

"Windows didn't load setup." Contact your hardware vendor. »

This happens with any device inaging of anyone.

Hi henrymullersr

What imaging device do you use?

We can try a few steps and check if it helps you.

Try to run the hardware and devices Troubleshooter: http://windows.microsoft.com/en-US/windows7/Open-the-Hardware-and-Devices-troubleshooter

If the result of the Troubleshoot utility is negative, then reinstall the device. And also be sure to uninstall the previous contents of the device driver by running utility windows install cleanup:

http://download.Microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

Now follow the following steps:

1. Save the Windows Installer Cleanup Utility package on your computer

2. right click on the Windows Installer Cleanup Utility and run as administrator

3. follow you prompt in the installation wizard. Once completed the installation, click on the Start button

4. click on all programs. Click on Windows Install CleanUp Utility.

5. click on the device driver (if on list) in the list of programs.

6. click on Remove. Click OK

7. click exit

Restart the computer for the changes to take effect
 
Then try to install the device driver and check the result: http://windows.microsoft.com/en-US/windows-vista/Install-a-USB-device

After back and let us know if it helped to solve your problem.

Thank you and best regards,

R uma - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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