Impossible to download recovery Image Windows - Technical Support will not help

Hi all

All I'm doing is to download the recovery Image for my XPS8700 Windows from the support.dell.com site. I select the image, enter my serial number and the verification code and the following error: "stock recovery image. The recovery image download could not be generated due to missing information. Please contact the technical support for assistance. »

I contacted technical support so did what the error message said. However, as my system is more under warranty, they refused to help me. Apparently, it's okay that I'm not asking for help with the system, just to help get the file from their broken site as indicated by the message error-_ -.

Anyone know how to recover the file by other means?

No need to bother with the .iso Windows 8.1 from Dell. Download the file .iso Windows Microsoft RS1 10 image instead. It will automatically collect your keys to your UEFI BIOS OEM and it input during the installation. See here for more details:

http://dellwindowsreinstallationguide.com/download-Windows-10-OEM-and-retail-ISO/

Tags: Dell Software

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