the difficulty to cancel a seat single license after an upgrade.

I cannot cancel a single license for the Prime Minister seat. I just upgraded my student/teacher license for more cloud storage, in the process, I've tried just to buy one license per seat for the Prime Minister get the space further, but then discovered that I needed the entire suite, I buy the whole suite and cancelled the student/teacher license. But I still have a single seat for the Premier Pro license. I've been waiting for more than 2 hours on the phone.

Hello

Please follow the steps here: https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

Or you can contact our chat press here https://helpx.adobe.com/contact.html

Let us know if this helps!

Tags: Adobe

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