Cisco profile 52/55 double - video screens on a single screen after software upgrade 7.1.4

Hello

I improved 52/55 to TC 7.1.4 double profile system and it displays more video on two screens at a conference. It displays the contents of the second fine screen. He worked in version 6, so I'm wondering if something changed in the software or endpoint requires additional configuration.

I checked the settings under Configuration > system setup > video > monitors and it is set to Dual. I changed a few times and set it to the double, but this does not solve the problem. I do not see any option button double screen added under system information, but I guess that's an option double screen so it's a dual monitor system.

I need to change any settings?

Cisco has changed how layouts behave after TC6 on C-series systems. If you want your system behave in the same way as a Tandberg MXP more used to work (end of full screen on a single screen) and selfview full screen on the other, you can do the following telnet commands:

xconfig video monitors: double

xconfig video CamCtrlPip CallSetup Mode: Off

xconfig video SelfviewDefault Mode: Off

xconfig video SelfviewDefault OnMonitorRole: second

xconfig video SelfviewDefault modepleinecran: on

I had a lot of customer complaints after the upgrade and these orders have been tested by Cisco and I've applied to many of my clients and it works.

Hope this helps your case

Tags: Cisco Support

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