The DVD Writer driver is missing

Hello

I use HP Pavilion laptop g6 and it has the same windows 7 Home Edition I got when purchasing the laptop.

I inserted a DVD that had some photos, and then my antivirus has warned that there is a virus. I clicked on "move to the Vault", but he said something like 'located in the optical drive.

Now my DVD writer not bed not any disk. I tried to restart, but it was not successful. Device Manager says "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) »

Help, please!

It seems that your antivirus has played a role in the present. What anti-virus do you use?

You had considered using the system restore Windows to upgrade the operating system of your laptop computer to a restore point dated to before this happened?

The following video shows you how to use the system restore. You don't need to go in Mode safe mode system restore is accessible from within a normal Windows desktop.

Tags: Notebooks

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