The editor will not be open on newly installed-PE8

I just had PE 8 for Christmas and installed on my computer today. I'm using XP and my computer meets or exceeds the requirements of the programme of work. When I open the software, the Organizer works very well, but the editor does not open. Whenever I click on it it "thinks" for a minute, and then the Windows error window appears telling me to send an error report. I restarted my computer several times for nothing doesn't. I have not uninstalled and once again tried yet because I got a message saying that I had to disable the serial number for uninstall, and made me nervous so I don't. Any help at all would be greatly appreciated, I was so excited to get to use the software and I am now completely frustrated that it won't work. Thank you!

Post edited by: LAS1598 for typo

Try the following. I put it in an older post in this forum I believe Jan 4.

Called PSE tech support and if it works in 5 minutes.

file and goto C:/Program Files(X86)/Adobe/Photoshop Elements 8.0/Locales/en_us/Plug-ins/import-export

TWAIN_32 needs to be renamed to ~ Twain_32.

GoTo C:/Windows/twain_32 within this directory I had to remove a folder called Dell who has been associated with an A940 printer that doesn't work on windows 7.   The only left to file is wiatwain.ds.

with the 2 above change PSE came right into the editor.

My system is a Quad core Dell 630i, 8 GB ram and running Windows 7.

Maybe same problem under XP, do not know.

Jerry

Tags: Photoshop

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