The hardware upgrade and the cabinet on a PC running genuine Win XP!

Similar Questions

• Is - this just impoosible to get the keeper of the Dungeon 1 & 2 to run on win 7

  I tried to install both of these games in compatibility mode, but nothing helped. Dungeon keeper 2 installs but used to run correctly as the game screen displays really bad if at all, the dk1 wont even install even running under win95 compatibility? I lose all of my time here?

  Thanks in advance

  Hello
  
  have a. you tried to install the game in Windows XP SP2 compatibility mode?
  
  Because these games are too old to work on Windows 7, I would try to install in Windows XP mode.
   
  Method 1.
  If the game is designed for the operating system, it can work in kernel mode. Let us try install in Windows XP SP2 compatibility mode and check.
  You can find more information on compatibility modes in the articles below:
  http://Windows.Microsoft.com/en-us/Windows7/what-is-program-compatibility
  http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows
   
  Method 2.
  Also, you can change the hardware acceleration and locate 2 Dungeon Keeper.
  You can also try to change the hardware acceleration in the middle and check.
  1. right click on an empty space on the desktop.
  2. go in the resolution of the screen.
  3. click on advanced settings, then click on the tab "troubleshooting."
  4. set the hardware acceleration in the middle. (here you will get the option only if your graphics card supports hardware acceleration).
  Method 3.
  In addition, if the above steps does not install Windows XP mode on Windows 7 and try these games installation and verification.
  Here are a few links that explains about Windows XP mode in Windows 7. We recommend that you download and install Windows XP mode on your Windows 7 computer.

   

  Windows Virtual PC
  http://www.Microsoft.com/Windows/Virtual-PC/Download.aspx

   

  Install and use Windows XP Mode in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/install-and-use-Windows-XP-mode-in-Windows-7

   

  Using Windows XP Mode
  http://Windows.Microsoft.com/en-us/Windows7/products/features/Windows-XP-mode

   
   
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• A few questions regarding the hardware upgrade and the games on Satellite Pro 2100

  Hey,.

  I thought that posting this here because it's more about the lines for the games I could think on another topic.

  I'll get to the point... Basically, I bought a laptop from a guy that my friend knew. He barely used this laptop and didn't know anything about computers, and he tried to avoid as much as possible. So he got rid of this laptop for me for real cheap.

  Now I got it, I had expected either of two things with the laptop.

  (1) what I'll use it so I can sit in his bed and travel a little bit while having files, movies, music and internet access. (it wasn't my main idea)

  Or

  (2) it allows to play video games on it, or to update, so I have a better chance to do so.

  I was hoping to get for video games, mainly for my brother to use because his computer is lagging a lot while playing world of Warcraft. I was hoping that this notebook would give him a better experience for a while.

  But as I was installing the game on this, I noticed that the disk space is low, so I'm going to buy an external hard drive, so I can send files between the PC and the laptop, and I got an error message saying that the RAM was under "minimum requirements" for WoW.

  So I know that I got to level it with something big, but I know not what, so I'm not quite sure that this laptop will run the game at a decent rate. So I thought that I turn to a computer forum and ask.

  It's my laptop;
  [Satellite Pro 2100 PS210E | http://uk.computers.toshiba-europe.com/innovation/jsp/SUPPORTSECTION/discontinuedProductPage.do?service=UK&BV_UseBVCook = Yes & PRODUCT_ID = 45659 ie]

  This laptop will do the job don't you think?
  Or it will be better for simpler things, or less if I had the ram to 1gig?

  I don't know much on the laptop, and I'm not really willing to spend too much on fixing, if it's just a change of the ram, then it wouldn't cost much for than to upgrade around 1gig.

  Hello

  First of all, I must say that this notebook belongs to an older series laptop.
  It was equipped with the 1.8 Celeron CPU, 256 MB RAM, 20 GB or 30 GB HARD drive and a 16MB graphics card internal.

  What you can do is upgrade the RAM up to 1 GB (2 x 512 MB) and the HARD drive. But I think that the maximum size of HARD drive that would be recognized by the BIOS is 120 GB.
  I think that the laptop supports one IDE controller and it limited because of the 28-bit LBA HARD drive size.

  So finally, it is important to mention that you can not pass the graphics card because it s soldered onto the motherboard. Upgrading the CPU is not possible or very difficult.

  I come to the conclusion that you will not be able to play games of new generation on this machine. The hardware specs are maybe too low a few simple games would run on this laptop but I'm sure that other newer games will not run smoothly.

  Welcome them

• virtual machine hardware upgrade and tools with a script

  Hello

  I'm looking for the script to upgrade multiple machines virtual vmware tools and upgrading of hardware version in a script after you run the script below.

  Get - VM | Select ' Name,@{N='ToolStatus; E={$_. ExtensionData.Guest.ToolsStatus}} |

  C:\Tools-Report.csv - UseCulture - NoTypeInformation csv export

  Any help on this will be appreciated.

  Thank you

  vm2014

  In fact, that should be enough

  Import-Csv C:\Tools-Report.csv - UseCulture |

  where {$_.} {ToolStatus - don't [VMware.Vim.VirtualMachineToolsStatus]: toolsOk} | %{

  $vm = get - VM $_. Name

  Update-tools - VM $vm - NoReboot

  }

• "This computer is not running genuine windows", but it is to show that windows is activated when I press [windows and pause/break] key

  Separated from this thread.

  I get the "this computer is not running genuine windows" pop-up, here is my report MGADiag.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - YPVRJ - CY98W-YKBYY
  The Windows Product Key hash: KdkxSlx4eeh4k3BwFZt + xOR3wZ4 =
  Windows product ID: 00359-035-3534634-85107
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {FC8DFF3E-B77D-4513-B09E-E9CF9C1A572C} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.140303 - 2144
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Professional Plus 2007-100 authentic
  Microsoft Office Standard 2007-100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

  Other data-->
  Office details: {FC8DFF3E-B77D-4513-B09E-E9CF9C1A572C}1.9.0027.06.1.7601.2.00010300.1.0.003x 32*-*-*-*-YKBYY00359-035-3534634-851075S-1-5-21-15647277-1746603913-3077797680HP-Pavilion,GX755AA-ABA m9177cAmerican Megatrends Inc.. 5.15 20071231000000.000000 + 000F5B93607018400FA04090409Time(GMT-05:00) Standard is03HPQOEMSLIC-CPC100100Microsoft Office Professional Plus 200712C0A25836FDBE5ACFmDbcrRY1pTOcrz4ZUZRHhpUuc0 =89409-726-2958074-6542814100Microsoft Office Standard 200712FmDbcrRY1pTOcrz4ZUZRHhpUuc0 =89396-726-2958074-6553514 C0A25836FDBE5AC

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, retail channel
  Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00170-035-353463-01-1033-7601.0000-3262013
  Installation ID: 002484782683952653327434861081612025197465929151977130
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: YKBYY
  License status: licensed
  Remaining Windows rearm count: 5
  Time to trust: 24/08/2014-14:41:50

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 8:23:2014 20:38
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current Hash HWID: MgAAAAEAAAABAAEAAQAEAAAAAgABAAEA6GFQuTryZMM2w + JsPsQIyr6kqSNa7GtvzDE =

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0x0
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-CPC
  FACP SLIC-CPC HPQOEM
  HPET SLIC-CPC HPQOEM
  MCFG SLIC-CPC HPQOEM
  LASRYVITRAGE HPQOEM SLIC-CPC
  GSCI HPQOEM SLIC-CPC
  SLIC SLIC-CPC HPQOEM
  SSDT HPQOEM SLIC-CPC

  This may simply be caused by a bad set of drivers of technology Intel Rapid Storage Technology-

  Intel rapid storage driver installation

  try to download and install them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

  (you want the download of iata_enu.exe)

  Once complete, please restart twice, then after another MGADiag report.

• I have an an OEM vista upgrade and the pc will not take my product code. It is said that it will expire in 2 days.

  Original title: I have an an OEM vista upgrade and the pc will not take my product code. It is said that it will expire in 2 days. Thanks, Mike

  I have an an OEM vista upgrade and the pc will not take my product code. It is said that it will expire in 2 days. Thanks, Mike

  Hi Mike,

  Thanks for posting your question in the Microsoft Community.

  I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.

  To help you suggest several steps to solve the problem, I would appreciate if you could answer the following questions:

  1. What is the error message that is accurate or complete?
  2. have you made any recent hardware or exchange of software on your computer before the show?

  I suggest you to go through the following articles and check if that helps.

  Error message when you start Windows Vista: "your activation period has expired".
  http://support.Microsoft.com/kb/925616

  Resolve activation problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-activation-problems

  How to activate Windows Vista
  http://support.Microsoft.com/kb/940315

  How to contact a Microsoft Product Activation Center by phone
  http://support.Microsoft.com/kb/950929

  For more information:

  Validation failed? These scenarios may help to explain why.
  http://www.Microsoft.com/genuine/downloads/FailureScenarios.aspx?displaylang=en

  If anything in my post is not clear or if you have other questions, do not hesitate to let us know. It is our pleasure to be of service.

• Buy Windows 7 Professional, the HD upgrade and motherboard. It will activate?

  Recently I bought Windows 7 professional 64 bit through Newegg for $ 139 dollars which of HUNDRED THIRTY-NINE dollars.

  It works very well. on my system the integrated.

  But I'm going to need put the SATA SSD hard drive and I will also be upgrading the motherboard.

  Now since I paid one HUNDRED THIRTY-NINE dollars for the product (unlike Linux Mint 64 which was great, free and functional on my other computer.): the CD and this information should now be legally mine.

  When I upgrade the hardware on my computer, will be my version of windows (that I paid a LOT for) always activate and be allowed on my new hard drive and the motherboard?

  The OEM of Windows 7 versions are identical to the versions commercial full license with the following exception:

  -OEM versions don't offer any free direct support from Microsoft technical support Microsoft

  -OEM Licenses are tied to the computer first you install and activate it on

  -OEM versions allow all hardware upgrades except for an upgrade to a different model motherboard

  -OEM versions does not move directly from an older Windows operating system

  You can always try to phone activation since its a system integrator OEM licence or consider switching to Windows 10 preview:

  Have you tried to restart by phone?

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

• iMac 21.5 "retina - HARD drive upgrade and / or install the Fusion drive?

  Hi all

  I recently bought a retina-iMac 21.5 "(fin 2015 obvs), without realizing it when I did so that it came with a slow hard disk 5400 RPM that will larn me - do your research the next time Cameron!" In any case, I'm trying to sell it, but my search for a buyer continues, I also try to establish - without much success until now - if a hard drive upgrade and/or installation of a fusion player any is possible. I am aware that the RAM in this model is not extensible.

  Any entry received with gratitude

  Although it is possible it is a company very difficult and will void any warranty future and Apple. Have you thought from the external drive Thunderbolt?

• To print messages in Gmail, I used to click on "Firefox" in red at the top left. I upgraded and now it's gone. I would like to print an email I received. How do I do that?

  To print messages in Gmail, I used to click on "Firefox" in red at the top left. I upgraded and now it's gone. I would like to print an email I received. How do I do that?

  Make sure that you run not Firefox mode full screen (press F11 or Fn + F11 to toggle; Mac: Ctrl + Shift + F).

  You see the orange Firefox button if the menu bar is hidden (view > toolbars).

  If the menu bar is hidden, then press the F10 key or hold down the Alt key to make the call of menu bar.

  Make toolbars like the toolbar 'Navigation' and the 'personal bar' are visible: "view > toolbars" or "Firefox > Options.

• I need a version 3.0 - ish of Firefox which is used on a registration site the webmaster has not upgraded and debugged the site to be compatible with Firefox 4.

  The site

  https://Fourwinds.com/OCF/login.php

  only works with Firefox as browser. The webmaster does not have upgraded and debugging for use with Firefox 4. I'm hoping to find a copy of the version 3.0 - ish to be able to access this web site. Any suggestions?

  You can get Firefox 3.6 http://www.mozilla.com/en-US/firefox/all-older.html

  If it's just for a site, an alternative is to keep Firefox 4 but install the portable version of the earlier version of Firefox on your hard drive. You can get http://portableapps.com/apps/internet/firefox_portable - section version inherited at the bottom of this page contains links to older versions of Firefox.

• hardware upgrade to the 15-g010nr

  I bought a HP 15-g010nr a few weeks ago and I was wondering

  What other processors I can update and the amount of RAM is support?

  The CPU is currently

  AMD E2-series

  E2-6110

  is tehre any better for this laptop processor?

  Here is the Manual:

  Repair manuals

  On the AMD models, the CPU is soldered to the motherboard and there is only 1 RAM slot. The specs say 2 DIMM, but if you read the manual carefully Intel models have 2 slots and can take up to 16 GB of RAM and AMD models have 1 slot and can take up to 8.

  More bad news. This laptop is not really scalable without major disassembly and the cancellation of the guarantee and costs, it would be a bad idea to hire. Upgrading RAM requires the removal of the motherboard. Unless you can do this procedure very tedious and detailed yourself the cost of paying a technician to do it will be close to the bargain price you probably paid for the laptop. This class of laptop is a great leader of loss and they regularly sell for less of $300US, right?

  I certainly feel your pain. The AMD E2 is a Quad Core processor but it's 1.5 ghz and I think some mobile phones and tablets could give him a run for his money. It is great for aunt Martha check his email and Facebook but no serious calculation and the game is out of the question. Moreover, I do not work for HP.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• The hardware upgrade on HP computers

  Here is a video that illustrates the hardware upgrade on HP computers

  I hope this helps.

  Good luck!

• Error7 message about the signature unidentified, the upgrade and installation of iTunes 10.5 for Windows Vista.

  Original title: error upgrading and installation of iTunes 10.5 for Windows 6.

  I tried all kinds of ways to solve this problem, but I can't seem to find a solution. This all started when I tried to update my iTunes to version 10.5. Then came the error message 7 on unidentified signature etc. I could not even run my iTunes more then. I started download iTunes again to repair and it just doesn't work. I don't have problems with the installation of my iTunes for the first time a year ago and upgraded whenever I allow it.

  All other methods I tried to correct the error includes:
  • Uninstall iTunes completely and everything that it supports the programs and files (Quicktime, supporter of Mobile, Hello, Safari etc.)
  • Download Quicktime separately after you have uninstalled it as suggested by other users in some forum.
  • Update the frame Microsot.NET as suggested by the Apple Support site.

  • Manually started the installation of such Windows program suggested by one of the answers on this site:

    a. click the Start button, and then type services.msc in the start search box and press ENTER.
    b. Locate the Windows Installer service.
    c. check that the status is started. If the condition column is empty,
    d. right-click on Windows Installer, and then select start.
    e. If you get error trying to force start the Windows Installer service, then try to change the Startup Type to automatic.
    f. restart the computer.

    I have tried for at least 10 times and I have not yet set and am frustrated. Would be really grateful a solution to this soon.

    Windows Version: Windows Vista Home Premium - Version 6.0 (build 6002: Servie Pack 2).

    Thank you.

  Hi Junetyl,

  What is the complete error message you get?

  Method 1:

  You can see the article next to the Apple support and check if it helps.

  Remove and reinstall iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  You can also consult the following article:

  iTunes for Windows: "Error 7" message when you open iTunes

  You can also try the following steps and check.

  Method 2:

  You can run scanning of the file system [SFC] checker on the computer that will replace missing or corrupt files & check if the problem persists.

  For more information, you can consult the following link.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  Method 3:

  You can also perform a clean boot and check if you can install iTunes.

  A clean boot to check if startup item or services to third-party application is causing this issue.

  You can read the following article to put the computer in a clean boot:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  After the troubleshooting steps, please refer to clean the boot link to put the computer to normal startup mode.

  You can also get in touch with Apple using Arthur support.

  Apple iTunes Support

  Hope this information is useful.

• What is the best way to replace an Appasure Agent with hardware new and new computer name?

  What is the best way to replace an Appasure Agent with hardware new and new computer name?

  Thank you that's what I needed

• Impossible to upgrade, receives the message - Windows 7 build 7601 and this copy of windows is not genuine

  Original title: Please help me!

  Hello

  IM using legal windows 7 ultimate and I go to control panel, then upgrades to windows, because I wanted to get my updated pc updated so I started to update and when he finished I asked me to restart the computer now or the manual later so the upgrade will be activated or something like that. I chose here to my departure from pc restart as usual, but when I check the desktop after restart, I saw in the bottom right there is a text that I've never seen before. The text says Windows 7 build 7601, and this copy of windows is not genuine. I don't know how to remove it. And I don't know I got her here, because I have legal windows not purchased second hand or something like that. I used my computer with this window for 1 and 3 or 4 months and I have never see this before. Please help me how to solve this problem.

  Download and run the MGADiag tool from the link below.  When it is finished, click the button copy and paste the results into a response.    https://go.Microsoft.com/fwlink/?LinkId=52012