The "helpsvc.exe" process is using 81% of CPU. I want to know the means for each withdrawal helpctr helphost... etc or deactivata, or the use of the limit of the CPU!

Helpsvc.exe has ben using 81% and over CPU causing other processes to go slow or stop!  Norton identified helpsvc.exe as the CPU "pig" but I have no way to remove or limit its use. Add/Remove Programs, or a deletion of file has been accepted.  How can this problem be controlled, any suggestions?

Helpsvc.exe has ben using 81% and over CPU causing other processes to go slow or stop!  Norton identified helpsvc.exe as the CPU "pig" but I have no way to remove or limit its use. Add/Remove Programs, or a deletion of file has been accepted.  How can this problem be controlled, any suggestions? Please respond to takis224 at yahoo, thank you

Normally, helpsvc.exe shouldn't use all CPU resources, if you use actually help and support and not much even in this case.  It is possible, however, that you have a malware application using the same name.

The correct helpsvc.exe must be placed in C:\Windows\PCHealth\HelpCtr\Binaries.  The current version should be 5.1.2600.5997 and 727 KB in size.  If your helpsvc.exe is located in another directory or a different size, it is probably malware.  What is the real message of your Norton product?

There was a problem with helpsvc.exe exhausting the resources of the computer, but that the problem was supposed to have been corrected in Service Pack 2 (and you have sp3, correct?). http://support.Microsoft.com/kb/839017

If all else fails, you can disable using Windows:

  1. Start > run > services.msc > OK
  2. Scroll down to "Help and Support" and right-click on it and select Properties.
  3. Stop the service.
  4. Set the startup type to "Manual" (service starts when you click Help and Support) or 'off '.
  5. OK your way out.

Tags: Windows

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    --
    End of file - 6521 bytes

    Hello.

    Thanks for posting your concern. Let us help you with that.

    You can scan your system files by running sfc/scannow.

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    If you find this useful, feel free to mark this answer.

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