high utilization of the processor in the Explorer.exe process

As the title suggests, the fix didn't help me with this problem.

The Explorer still consumes 99% - the power of the CPU after opening a folder that contains .wav files.

Here is the link to the support thread: http://support.microsoft.com/kb/976417/en-us/

* Title *.
CPU utilization remains high in the Explorer.exe process after opening a folder that contains the corrupted .wav files - even after using the KB976417 Hotfix

You can determine exactly what causes most of the performance issues by following the steps below:

Method 1: Put the computer in safe mode and see if the problem persists:

http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

Method 2: Clean boot

If the problem is not repeated in safe mode, there is probably a startup item or service is causing the problem. Follow the steps on the following link to locate the item or service responsible for the error:

http://support.Microsoft.com/kb/929135

Cody C
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    ------------
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