The HP Officejet 6500 Wireless stopped abruptly at a printing operation and has not worked since.

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• How to connect to the HP Officejet 6500 wireless printer

  I recently bought the printer portable officejet 6500 from costco. Initially, I have it connected via a USB port on my laptop and follow the instructions in the CD. I also activated the wireless to the printer. Now, I'm trying to connect to the printer from my office laptop. I have not installed anything on my office laptop. I went into Control Panel, printers and tried to add this printer. I'm assuming that, given that the printer is already selected for the wireless, I thought that I'll be able to see that when I add a printer. When I tried to add the printer its asking me a URL. I tried to get the printer Network Setup page portable officejet 6500, but the URL does not work. I need to install the CD that came with the printer portable officejet 6500 on my offcelaptop to make it work? Any help would be appreciated.

  Thank you

  @hanleyn, I'd be happy to help you with this problem.

  You will need to go to your settings of the printer.

  1. Select network settings.

  2. Select the wireless configuration wizard

  After perform you these steps, you need to get on the computer and to update the IP address. (It would occur on the printer on the Network Configuration Page).

  Then go to the computer.

  1. click on Start Menu

  2. Select all programs

  3 select the HP folder

  4. Select the name of the computer

  5. click on the IP ADDRESS UPDATE or wireless configuration.

  6. put the new ip address in the place.

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• HP OfficeJet 6500 Wireless - bug Scanner driver - only on Windows 7 platform!

  Date:
  October 29, 2010, Roende, Denmark.

  TO:
  Hewlett-Packard
  Support / Department printer driver.

  From:
  Jesper Simonsen
  Denmark.

  Hello Hewlett-Packard

  I have an error message you bringing on the
  HP OfficeJet 6500 Wireless
  Driver for Windows 7 printer platform.

  This bug only exists on the Windows 7 platform
  and not on Windows XP.

  I was hired to install the
  HP OfficeJet 6500 Wireless yesterday.
  I have installation, installed, set up the printer.
  I configured the printer to run
  Wireless network with gateway router
  SSID and WPA key and it went smoothly.
  I installed the printer for
  address fixed LAN IP 192.168.1.197
  and I configured the gateway routers
  DHCP pool to go until 192.168.1.195
  for not to disclose the IP address of the printer.

  On a new laptop Lenovo running Windows XP
  running on the same wireless network that I installed
  software of the printer from Windows XP/Vista driver disk provided.
  It worked fine with functions of printer and scanner.
  I could also press the Scan button the
  the printer front panel and choose the laptop
  and then the printer starts and automatically starts the scanner
  software upward on the laptop. Thus, it works beautifully.

  So I should install the printer on your desktop.
  A new Lenovo desktop computer running Windows 7 32 bit.
  This desktop computer also works on the same wireless network.
  I installed the driver from the disk Windows 7driver to the address provided.
  Installation may well see the printer on the wireless network.
  I might send a print job to the printer.
  But it does not scan.

  I have tried both:

  -To start a computer scan job.

  The scanner respond briefly to run the scanner carriage
  down on where it should begin to start to
  to scan, then it stopped all communication.
  He sits for a while and then finally there will be an error message
  No communication to the scanner, which had the error code:

  4, [(2,7,80040007), (3,7,0)]

  -J' also tried to press the "Scan" button
  on the front panel on the printer and then go through
  options that are displayed on the screen on the front printers.

  It said on the screen before she had no scan options.
  On the computer, it showed a message
  We should update the list of LCD on the screen of the printer.

  I did it with the help of the HP solution center text.
  I found where I could update the scan job type options.
  I could add/remove them. Then, I sent to the printer.
  Analytical work was then on the display of fine printers.
  The same error: Scanner carriage moves down to the other end
  the scanner then stops all communications from there.

  I tried to google the number of problem and error.
  I found several other users with the same problem we had.
  I could see a webpage that people could download
  the latest printer driver, then it should resolve itself.

  The provided disks were
  -Disk with drivers for Windows XP and Vista
  -Disk with drivers for Windows 7 (32 and 64 bit)

  The drive for Windows 7 has been driver version 13.0.0
  and I could download the driver 140.0 version (English)
  (I guess that's v.14.0)

  So I downloaded this driver package.
  (I downloaded it 28 October 2010)

  First of all, I uninstalled all THE HP drivers and software on Windows 7
  and then did a reboot of Windows 7.

  Then I started to install the new version 14 of the pilot.
  The installation went without problems.
  But this driver has the same BUG than the previous driver.

  I went to the new driver HP Web site
  and downloaded all the updates that were available and
  installed to them all and still no luck with the problem of scanning.

  I had Windows Firewall turned off completely all the time.
  It is therefore not the firewall blocking anything.
  The connection to the printer is good because print jobs worked well all the time.

  Then I would try to connect the printer with USB cable
  the computer fixed Lenovo, to see if there was a difference.
  I have re-set up the printer so that I got the printer available
  by USB connection.
  It prints very well and can scan fine if
  I put the computer starting a scan job.

  But if I pressed the "Scan" button on the front panel
  then came the SAME error as before.
  When in the list of type of scan on the front panel of the printer
  has been chosen and then began the cariage scanners
  towards the other end of the scanner.
  Then he started by the scanner to the computer software
  Then, when we pressed either the scanning/Scan now on the front panel
  on the printer OR we pressed the scan button to start the scanner software
  on the computer. Then the scanner stopped after awhile and communication
  then the error message appears again.

  The wireless network is running a
  D - Link router with wireless access point.
  SSID: alsikkevej10 (not hidden, no special characters)
  Encryption: WPA - PSK (WPA1-PSK/TKIP)
  Shared key: xxxxxxxx (with no special characters)

  CONCLUSION:
  This means that the error (bug) persists in HP
  Driver software the feature scanner for Windows 7 platform.

  When I tested it, I had the Windows Firewall turns off completely.
  It's had that nothing blocked in this way.
  Wireless worked well because we could always print.

  The Lenovo laptop could always
  printing AND scanning over the wireless connection

  Both analyze the types of employment has worked on the laptop:
  -A started from the "Scan" button on the front panel of the printer.
  -Started from the scanner on laptop computer software.

  So scan works fine on Windows XP but NOT on Windows 7 platform.

  I would like to hear from you when you have solved the problem,
  so that we can it works as it should do.

  HP, please respond to an e-mail.

  Sincerely,
  Graphics & new media designer

  Jesper Simonsen

  [text removed for privacy]

  I talked to technical support. I mentioned a level 2 technician. He told me that most of these problems is caused by a bad operating system and reinstalling it would do. I got back up, restore the operating system, restore the data and reinstall all my programs, but he was right about the problem to solve. Seems a lot of work to get the scanner to work, but my computer is slow and refreshing it anyway. Moreover, the level 2 technician also said that they would recommend to reinstall the OS every 6 months. Not so sure I want to spend hours 4 or more on this process, but my computer works certainly better!

  jandrgold

• Cannot receive faxes officejet 6500 wireless

  Hello

  I suddenly have problems to receive faxes. Alone was able to cross over early today, and as I understand it, it took 8 minutes to my fax machine to connect. I get error reports saying type is "received" and result in "error 244 *.» I tried instructions support on the HP site, and those who, unfortunately, were not very useful. One thing, I thought may be useful was turning power switch on the ECM - however, it is not all the instructions to do it on my model!

  I have the HP Officejet 6500 Wireless

  model E709n

  Running Mac OS 10.7.4

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  Take a look at the link below, you will find a resolution hopefully:

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• OfficeJet 6500: It stop making copies

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  Hello MDKAggie79,

  Welcome to the HP Forums.

  I see that you have a problem with the printer print a blank page.

  I have some suggestions that in order to solve this problem, we can try.

  First of all, please make sure that you have the printer power cable connected directly to a wall outlet and not a bar/power strip. Here is a document that uses a LaserJet printer for example, but it is intended for HP products in general. Please click the link which explains the problems when connected to an uninterruptible power supply/Strip/surge protector power.

  I have also found a document on the printer prints blank Page or does not print black or color ink for the HP Officejet 6500 is e-all-in-One Printer Series.

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

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  See you soon,.

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  TX

  Yes, it's very good information.  Thank you to be thorough to me.  I actually had this happen to me personally on my Windows XP and printer Photosmart older (different error message but even constant pop up).  I could easily (but a lot of time, I might add) fix my problem of:

  1. uninstall the printer from Add/Remove programs.

  2. run cleaning disc of all programs > Accessories > system tools > disk cleanup.

  3 restart the PC.

  4 selection of a backup in CCleaner system option and then cleaning the registry using this tool. Click here and carefully read the reviews in CNET and opt to download the tool to see what I mean.

  5. restart the PC again.

  6. can download and install my printer on the site, but in your case, here are the drivers and the software feature full Officejet 6500 Wireless (the link is for the version of Windows 7 32-bit PC U.S.).

  This can become very difficult at times, so I want to provide this very comprehensive document from HP which covers your exact error message and their favorite not to try.  Mine are a little easier but a 'tad - little' more risky because I provided a link to a specific 3rd registry part cleaner that you use at your discretion (there are others out there).  I like it because I can back up my system first in the case where that something else has been removed should not have been.  I don't have that happen, fortunately.  Please read this document as well just to be on the safe side.  I'm here to help (do not do worse) so let me know if I need to explain something better, but I think that you have everything you need here to start.

  -Theresolution of the MSI boot errors-

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• OfficeJet 6500 wireless needs of solution for the damage to the print head as possible.

  I have recently change ink in my all in one printer officejet 6500 wireless and now it has an error message indicating that the print head is damaged. Please help me I have a paper due soon

  Hi tlawsonfrancis,

  Officejet 6500 what model do you have (E709 or E710)?

  If you get an error on a bad printhead you can try to remove the printer and then turn the printer without it in the cycle. Wait for the printer to you asking to reinstall. If you continue to receive the error you can contact our technical support at the 800-474-6836, and they can helo you buy a new print head for your printer. If you do not live in the United States / Canada region please click the link below to get help from your region number.

  http://www.HP.com/cgi-bin/hpsupport/index.pl