don't access the internet cannot close it or open it... installed no Records visited websites... has not worked since

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• HP 15 laptop: laptop computer is connected to the wi - fi connection, but cannot access the internet

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  Hello @jerome256,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to draw your attention to the HP Forums Guide first time here? Learn how to publish and more.

  I understand that you are having a problem with your WiFi and wanted to help you!

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  Please let me know if this information has been helpful by clicking the thumbs up below.

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• I have 2 laptops and one desktop. Desktop & laptop are very good. 2nd laptop computer cannot access the internet. I get a message media disconnected. I tried everything please help. I use Windows XP

  I have 2 laptops and one desktop.  Desktop & laptop are very good. 2nd laptop computer cannot access the internet. I get a message media disconnected. I tried everything please help.  I use Windows XP

  Hi JessaRoy,

  · The computer connected to the network or are they computer autonomous?

  · What is the number and the model of the computer?

  · What is the service pack installed don the computer?

  · What is the full error message with the error code, that's all?

  · What are the steps you tried to solve the problem?

  Try the steps from the link below: to test TCP/IP connections by using the ping and the commands net view: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/sag_tcpip_pro_pingconnect.mspx?mfr=true

  With regard to:

  Samhrutha G S - Microsoft technical support.

• cannot access the internet after upgrading to firefox 30.0 on windows 7

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• Qosmio X 505-Q892 - some programs cannot access the Internet

  As the title says I have a Qosmio X 505 - Q892.

  The confusion is I can log on Mozilla Firefox/IE and even play MMO RPG very well as well as newspapers in Ventrilo and Skype but when I go to use any other program such as Windows Live Messenger, or to download and install of new programs/updates such as the NET. Framework v4.0 or even an older version of Windows Live Messenger or attempt to use hyperlinks in an installed version of Microsoft Excel 2010, I get an error message saying that I am not connected to the Internet when I'm clearly.

  Are passed by CMD and type in ipconfig/release expected 60 seconds and type ipconfig / renew and tried installation/connection to top programs and receive the same error message. Everything else works fine, otherwise I wouldn't be able to type on this issue. Now, I honestly don't know where to start to look for any information or if it just a coincidence that 3 or 4 different programs keep telling me I'm not connected to the internet when I am clearly, then by the process of elimination or whatever it is you want to call it, I decided it would be my best bet on a place to find some kind of help on this.

  In the case where there is no other curiosities that I know he has no impact on what will be and won't be not and technical troubleshooting changes, so I have a Windows 7 Home Premium 64 - bit SP1, the connection that I use is strong enough to bear 5 laptops, an Xbox 360 and PS3 at the same time, but also don't ever have connection problems unless there is a storm.

  Any help on this would be greatly appreciated as this is apparently beyond what I can fix on my own.

  Hi Dvx,

  To be honest it's a very strange problem, and especially on this virtual path (forum) it's not easy to say what to do in this case. I put t understand why you can access the Internet with programs such as Firefox and other programs not

  Only thing I could imagine, is that your firewall is blocking certain programs. This would explain why some programs work and other programs not. So please check your firewall / security software configuration so all programs have access to Internet.

  Otherwise, it would be interesting to know whether or not you use the preinstalled operating system from Toshiba and since when did you notice the problem.

• Satellite A300 - cannot access the Internet more

  I would like to re - open this thread because I am facing a similar problem.
  I have a Toshiba Satellite A300 and I installed Windwos 7 two months ago. Yesterday, his suddenly, my laptop could not access the internet more, but the wireless lan connection worked well.
  Until this malfunction appeared in the list of active connection, there was only one entrance, my network classified as "Home network" but now, instead, there are two entry, it is my network classified as "Home network", the other is a 'unidntified network', classified as 'Public network '.

  I am sure that the problem is in my laptop and not in the adsl router because:
  1 - other people to join my network wireless with normal internet access.
  2. the problem always occurs with other networks currently used by third parties to connect to the internet.
  3 - the problem always with cable connection

  Windows reports no error.

  Thanks in advance for any assistance.
  Andrea

  Hello Andrea,

  To me it seems that you don't have an Internet connection so you always connected to the router but if you can access Internet t. You should look in the router configuration to see if it s is connected correctly.

  Try also updating the firmware on your router and disable security features to test this situation.

  Last but not least, you should try too update the wireless adapter driver. It can be downloaded on the official page of Toshiba. :)