"The initiallization SSL during connection failed." Error

Hello:

We just to install a global certificate in our server VMware View connection and now remote ThinApp VMware clients and web clients do not work.  With ThinApp, successfully view customer, he meets with the connection to the server and authenticates the user, but when he tries to establish a tunnel connection, it fails with the error "authentication failure of the server to connect to the view.  Initialization of SSL when connecting to the server ""https://a.b.c:443' failed. " "

Is certainly not a problem to solve.  When the name cannot be resolved by the customer, the error message reads "the view connection server authentication failed.  The server name "http://a.b.c:443' could not be resolved..." »

I also confirmed this with packet sniffing.  The client opens a connection on port 443 on the server view connection and then appears to reject the certificate of the server.  (A TLS notify and close alert is sent by the client.)  When you connect for authentication instead of establishing the tunnel, there is no problem.

I wonder if the fact that the certificate is a certificate with wildcards may contribute to this question.  For example the portion of tunnel of the customer have been written using another SSL/TLS library as part maybe authentication would result questions.

The most confusing part of this question, is that ThinApp client is agree with the certificate on the local network (these are different machines).

Any other advice would be appreciated.

Thank you!

Update: in the application logs customer, the tracking error.

SSL: ClientHandshake: InitializeSecurityContext FAILED, Error 0 x 80090308 (the token supplied to the function is invalid).

The exact same ThinApped View Client does not generate this message on the machines on the local network.  Unfortunately, I can't try to attach a remote computer to the local network to test because of politics.

Post edited by: njlaw

Not sure if this will help or not, but I thought I'd throw it out there.   About two months ago, I was working with a customer who had some strange issues SSL conecting in our view eviroment.   They were running a proxy server, so we focused on it and after a few days, I opened a ticket of VMware.   Very quickly, I received a temporary customer who solved the problem of our customers.  When I asked for more details it gave me the info below.  If you use a proxy, this could be it.  My SR number has been 1524766561 if you need to reference it.

"The problem occurs when a given frame of"token"or SSL data exceeds the size of a single TCP read, which requires so a second reading to complete the token. What causes the second reading data to replace the first reading, rather than add. When this happens, the Windows Client to view SSL handshake failure reports.

This problem may also occur if you use your own server certificate SSL has Extended Validation (which makes the bigger than the VMware View supplied self-signed certificate certificate) and go through a proxy server (which may change the TCP characteristics like the size packages). »

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Tags: VMware

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