the iTunes iTunes folder is on a locked drive

I use Windows 8, when I click the icon iTunes showing a message. "The iTunes folder is on a drive locked that you don't have permission in writing for this folder."  It worked fine on Windows 7.

Hi Brenda,

Let me ask you more about questions to help you better.

(1) do you have connected to your computer as an administrator user?
(2) have you been able to access the folder iTunes earlier on Windows 8?

I suggest you follow the steps here to take permission of the iTunes folders.

(a) to move to the location mentioned here.

C:\users\username\My Music\iTunes

(b) with the right button on the name of the iTunes folder and select Properties.
Uncheck the box c) the read-only box.
(d) click apply; Click OK to change all subfolders. Click OK.

If this is not enough, then you must contact the Apple Support. You can contact them here.

http://www.Apple.com/support

Email us if you have any other questions. We will help you.

Tags: Windows

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