The JavaScript functionality is broken at Wells Fargo
Since mid-June (may have started with 21 FF, but not sure), I was unable to transfer money between accounts at Wells Fargo.
The web page contains Javascript, and you are supposed to choose an account 'to' drop down, then an account 'to' fall down, and then a new box will appear where you can type the amount.
However, nothing happens after selecting my/from accounts.
IE/Chrome do not have this problem.
JavaScript is enabled in my browser and I tried to set all the options, but no luck.
Any ideas?
Start Firefox in Mode safe to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).
To turn on safe mode
- You can open Firefox 4.0 + in Safe Mode holding the key SHIFT key when you open the desktop Firefox or shortcut in the start menu.
- Or open the Help menu and click on the restart with the disabled... modules menu item while Firefox is running.
- Once you get the pop-up, simply select "" boot mode safe. "
If it works in Mode safe mode and normal mode with all extensions (Tools > Modules > Extensions) off and then try to find which extension is the cause by allowing an extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit ' (Windows: Firefox/file > quit;) Mac: ' Firefox > quit Firefox. " Linux: "Firefox/file > exit ')
- https://support.Mozilla.org/en-us/KB/troubleshoot-Firefox-issues-using-safe-mode
- https://support.Mozilla.org/KB/safe+mode
- https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes
Tags: Firefox
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