The latest version of Firefox will NOT update on my laptop or desktop, and the "firefox" button has disappeared. How to fix?

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• My laptop will not update happens in step 3 0% and shuts down and turns back and repeats!

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hi BigtymerC,

  This phenomenon occurs with trying to install a particular update?

  Try the steps listed in the link below: update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7: http://support.microsoft.com/kb/949358

   

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  Please check 'Resolved' the answer really solve the problem, to help others with a similar problem.

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