The link "Reset your security questions" is not visible. What should I do?
For some reason any Apple tells me that my iCloud account is blocked for security reasons, when I change the password I am invited to answer security questions or receive an email to reset the password. The e-mail account is my iCloud account, so I can not mail. I also forgot the answers to my security questions, so I tried to reset but I can't because the reset link is not visible. What can I do other than calling?
Call them. You will need the help of Apple to unlock the account. If you can't answer the questions of security and cannot receive the email recovery, you must prove your identity to apple through the security team of the account to convince them of your identity.
Explain that you need help with a problem of account security, when you call - use the number corresponding to your country in this list:
Contact Apple for assistance with the security of the Apple ID - Apple Support accounts
Tags: iCloud
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You must ask security team account Apple to reset your security questions. To contact them, click here and choose a method; If this page does not list one for your country or if you are unable to call, complete and submit this form.
The reset option only appears for people who have a help email address; It's not the same as an alternate email address and requires the provision of two of the security responses to create.
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You did not place an alternate email address and need to ask Apple to reset your security questions. To do this, click here and choose a method; If this page does not list one for your country or if you are unable to call, complete and submit this form.
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You must ask security team account Apple to reset your security questions. To contact them, click here and choose a method; If this page does not list one for your country or if you are unable to call, complete and submit this form.
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This can help:
If you forgot the answers to your questions of security of Apple ID - Apple Support
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If you set an alternate e-mail address, you can reset your security questions. Follow the instructions here to check if this option is available:
If you forgot the answers to your questions of security of Apple ID - Apple Support
Otherwise, you will need to contact the Apple Support. The information is available here:
Contact Apple for assistance with the security of the Apple ID - Apple Support accounts
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Been trying to download the Microsoft Safety Scanner and AVG free antivirus program but continue to get the following message: "your security settings do not allow this program to download." I deleted an obsolete Mcafee antivirus program and checked my security settings, and all that are in their default settings. Any suggestions?
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I suggest that you run the McAfee removal tool to make sure that McAfee is completely uninstalled from the computer:
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Microsoft security scanner:
http://www.Microsoft.com/security/scanner/en-GB/default.aspx
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http://www.Microsoft.com/security/PC-security/MSE.aspxI also suggest that you send the query linked to Microsoft Security Essentials in the forum link provided and check.
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I tried to reset my security with the press questions Julian inconu, but it did not work. They said that they do not have enough information to reset my security questions.
If you have followed the instructions below and it does not work, you give to communicate directly with Apple.
Contact link for questions of security Apple ID: https://support.apple.com/en-us/HT204169
If you have forgotten the answers to your security questions Apple ID. You can reset your security questions using your backup e-mail address.
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I need to reset my security questions of my apple ID
I need to reset my security questions of my apple ID
If you have forgotten your security questions, you will need to make sure and contact Apple for resetting your security question! Here is the link where you can contact them to resolve the issue you are experiencing.
https://support.Apple.com/en-us/HT204169
OR if you are unable to call because you are not located in one of the countries mentioned in the link above, feel free to fill out and send it to them in this way, you are on the road to get reset your security questions
Make sure you be patient! Here is the link below for the form.
https://www.Apple.com/EMEA/support/iTunes/contact.html
You can also try to visit this page to see how reset your own security questions, however if this option is available to you, you will need to follow the links above.
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You will need to contact support in the country where you are (and therefore the country on your account) for the reset of questions: If you have forgotten your Apple ID security questions answered
If you are unable to reset your security questions
You cannot send an e-mail to reset, if not an alternate email address, or cannot access the e-mail to your e-mail address of rescue, call us for help. When you call, you may need to create a temporary support PIN to verify your identity. After resetting your security questions, you can update your email address for help.
If your country is not on this page "ask us for help" then try this form to contact Support: https://www.apple.com/emea/support/itunes/contact.html
When they have been reset you can then add a backup for possible future use email address: on your Apple ID - Apple Support email addresses
Or if it is available in your country, you can substitute 2-step verification: frequently asked questions about two-step for Apple ID verification
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