Similar Questions

• Selection of e-mail under macOS Sierra problems

  An old problem reappeared in the new MacOS Sierra... I can't select the emails by sender or subject in the native Mail application... someone knows the solution? I closed all applications, I rebooted the computer... nothing changed...

  Please describe in more detail what you mean by . I can't select more emails by sender or subject in the native Mail application.

  It is clear to me what you describe.

• Shortcut in macOS Sierra problems

  Since my upgrade to Mac OS Sierra, in many programs (Safari, Photos, etc.) I get in trouble when using shortcuts. When I use any cmd shortcut in Safari, I get an error message (sorry, it's in German, but I guess that's maybe the reason for the bug happening at all):

  

  The "details":

  Ausnahmename: NSInternalInconsistencyException

  Description: Cannot get CharCodes of EventRef (-9870)

  Benutzerinformationen: (null)

  0 CoreFoundation 0x00007fffab50652b __exceptionPreprocess + 171

  1 libobjc. A.dylib 0x00007fffbfbdecad objc_exception_throw + 48

  2 CoreFoundation 0x00007fffab584a0d + [print raise: format:] + 205

  3 AppKit 0x00007fffa93631f6-[NSEvent _matchesKeyEquivalent:modifierMask:] + 313

  Safari 4 0x00007fffbbc9fd48-[BrowserShareManager menuHasKeyEquivalent:forEvent:target:action:] + 148

  5 AppKit 0x00007fffa9363c97-[NSMenu _performKeyEquivalentWithDelegate:] + 143

  6 AppKit 0x00007fffa9363e84-[NSMenu _performKeyEquivalentWithDelegate:] + 636

  7 AppKit 0x00007fffa9363e84-[NSMenu _performKeyEquivalentWithDelegate:] + 636

  8 AppKit 0x00007fffa936383a-[NSMenu performKeyEquivalent:] + 71

  9 0x00007fffbbcd4e91 safari-[window BrowserWindowController: performKeyEquivalent:] + 456

  Safari 10 0x00007fffbc09da33-[window performKeyEquivalent:] + 106

  11 0x00007fffbbcb3e6b safari-[BrowserWindow performKeyEquivalent:] + 67

  12 AppKit 0x00007fffa9824f05 routeKeyEquivalent + 572

  13 AppKit 0x00007fffa98234ad-[NSApplication (NSEvent) sendEvent:] + 3377

  14 0x00007fffbbc0ecf3 safari-[BrowserApplication sendEvent:] + 637

  15 AppKit 0x00007fffa9109009-[NSApplication run] + 1002

  16 AppKit 0x00007fffa90d3a8a NSApplicationMain + 1237

  17 libdyld.dylib 0x00007fffc04bc255 start + 1

  18?                                 0000000000000001 0 x 0 x 0 + 1

  When I click on "Fortfahren", everything works normally.

  In Photos, the cmd shortcuts seem to work normally, but know when I export images and create a new folder, after the file naming, pressing enter crashes the entire application.

  I don't check in different languages, but it could be that they are not the case where English is the primary language. Similar problems have popped up with older versions of Mac OS X / Mac OS, the differences in behavior and errors according to the main language being German or German-Switzerland. Maybe Apple should make some more tests on the location before the release of macOS?

  Hello

  I have no problem with my German version.

  Have you installed the Extensions? Turn them off and try again:

  Safari / Einstellungen / extensions

• macOS Sierra problems with screen sharing

  Hello

  After update to Sierra in two of my Macs, I can´t use the screen sharing. I used to use my second computer using screen sharing, but now, whenever I connect I see the split screen but active areas for use on as sleep, restart and turn off keep its original position. This means that if I like the closing down of the remote computer, I need to press just left... really strange sleep.

  I'm trying to connect to remote VNC Android and the appearance of the screen split also and with the same problem.

  Anyone has the same problem or an idea how to fix?
  Thanks in advance!

  

  Solved!
  Omission of base: after the descent of the Sierra update on both computers, forgot I manually start the.app after the update to the same date (a few minutes before). This cause the problem.
  I launch the.app server run OK and no problem with screen sharing.
  Maybe not to repeat this mistake, but just in case it's useful, I leave my explanation.

  See you soon,.

• remove the MacOs Sierra and restore to an earlier version of the operating system

  How can I delete Mac OS Sierra and restore my computer to an earlier version? I have the time machine

  You need to wipe your hard drive and restore from a backup that you did before the upgrade.

  OS X El Capitan: revert to a previous version of OS X

• Download macOS Sierra problems

  Hello!

  I tried to download Sierra since last night. It is 2.75 GB right now, but then instead of having only 20 or so left min to download, it kept longer and longer. It is 6 hours right now. Then last night there was a popup that says that an error has occurred while I was trying to download it.

  I know this isn't the internet speed because I just checked my speed and everything seems to work very well. Any help would be appreciated. Thank you!

  Servers probably overloaded, try not to do any heavy Internet traffic while it is downloading.

  If you use WiFi you can try to connect via the ethernet cable instead.

• How to completely remove Flash Player on the MacOS Sierra?

  I want to delete entirely. Not only out of sight.

  Hello

  Follow the instructions here > https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

• It is convenient download MacOS Sierra on my MacBook Pro 13 "retina 2014?

  In fact, I'm under the latest version of El Captain (10.11.6) on my MacBook Pro 13 "retina, I bought in late 2014. I've heard talk too upgraded to a Mac operating system slow down the device and the decrease of the performance... In your opinion, should I upgrade the MacOS Sierra system, get the new features, but with the risk of slowing down my Mac?

  These are my characteristics of Mac

  

  It depends on when Sierra is officially out and we can discuss it here. So far, use the forum of developers by following the instructions in the EULA.

• Unable to Scan to the computer after downloading macOS Sierra. Is this a software problem?

  How can I scan from HP Envy 4500 to computer after downloading macOS Sierra?

  Hello wdemetris,

  Thanks for asking for scanning helps here in the Apple Support communities. I understand how it is important to have access to your scanner and am happy to offer help for this.

  As a precaution, we always recommend that you have backups to make sure that all your data is safe. You can perform a backup using Time Machine and an external hard drive. Use this article to help make a backup of your Mac: use Time Machine to back up or restore your Mac.

  Then, in accordance with article help: printer and scanner for Sierra, El Capitan, Yosemite, and the Mavericks macOS software, the HP Envy 4500 e-all-in-one is supported for printing and scanning. The drivers must be installed, but if not, if it please go to the App Store and check the updates tab to see if there are updates for HP. If there is, please install.

  If you have only general questions about how to get your updated scanner in place or how to scan pictures, please check out these two articles: macOS Sierra: implement a scanner & macOS Sierra: scan images or documents. If everything is configured correctly and you still have problems scanning, please visit this help article: macOS Sierra: scanning troubleshooting.

  Thanks again and have a great rest of your day.

• Using the function of scan macOS Sierra HP Officejet 7300 series network printer does not work; He had no problem with El Capitan...

  Printer HP Officejet 7300 network series that allows to work flawlessly with El Capitan does not work after the upgrade to Sierra.

  With macOS Sierra, when used as a network print service printer works fine however scan does not work. Programs like the Image Capture, HP Easy Scan etc does not see the printer. However, if the printer is directly connected to the Macbook Pro using the usb cable, a new printer is added to the list of printers (it shows print and scan functions while the printer network in the list shows only printing function) and the scanner works well with Image Capture, etc. If the usb cable is removed disconnects this printer in the list and there is no way to turn it on. I have the latest update for the printer installed from the App store. It looks like a driver issue, but I wonder if there is a work around for this problem...

  Open Preview.app. Under file in the menu bar, you see import of 'name of your scanner?

• App store, Safari and iTunes does not connect to the Internet after installing macOS Sierra

  App store, Safari and iTunes does not connect to the Internet after installing macOS Sierra

  After upgrade 'OS X El Capitan' to "macOS Sierra" window only empty "App store" and page "Safari" made its appearance, no error message shows. store "iTunes" and "Dictionary" does not connect too.

  But Google chrome works well.

  So have you tried the next steps in your original post that Safari does not work after installing macOS Sierra:

  (1) x OS: "Unable to connect" or "unable to connect to the App Store. An internet connection is required"- Apple Support

  2) Advanced the steps to correct the problems with the iTunes Store - Apple Support connection

• Crashing apps and the slow performance since the installation of macOS Sierra

  Hello

  Im a user of long date Mac but displays the first time that I was pretty happy with everything that on my macbook pro for the past years... until I installed Sierra a day ago.

  Since installing everything works super slow and a lot of my apps hang and crash. Things are not rosy, here is my EtreCheck report - running current version 10.12 on my MacBook Pro (mid 2010) if anyone can help would be much appreciated. Thank you

  EtreCheck version: 3.0.6 (315)

  Report generated 2016-10-07 16:52:11

  Download EtreCheck from https://etrecheck.com

  Time 06:53

  Performance: Below average

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Apps are broken

  Hardware Information: ⓘ

  MacBook Pro Intel Core i5, Intel Core i7 (mid-2010)

  [Data sheet] - [User Guide] - [warranty & Service]

  MacBook Pro - model: MacBookPro6, 2

  1 2.53 GHz Intel Core i5 CPU: 2 strands

  4 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 2 GB DDR3 1067 MHz

  BANK 1/DIMM0

  OK 2 GB DDR3 1067 MHz

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 371

  Video information: ⓘ

  Intel HD Graphics

  NVIDIA GeForce GT 330M - VRAM: 256 MB

  Color LCD 1440 x 900

  Software: ⓘ

  macOS Sierra 10.12 (A 16, 323) - since startup time: less than an hour

  Disc information: ⓘ

  Hitachi HTS545050B9SA02 disk0: (500,11 GB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  BOOTCAMP (disk0s4) / Volumes/BOOTCAMP: 86,37 (Go 31,68 free)

  Macintosh HD (disk 1) / [Startup]: 412,50 (GB 158,46 free)

  Encrypted AES - XTS unlocked

  Storage of carrots: disk0s2 412.88 GB Online

  MATSHITADVD-R UJ-898)

  USB information: ⓘ

  Logitech USB receiver

  Card reader Apple

  Apple Inc. Apple keyboard / Trackpad

  Apple Inc. BRCM2070 hub.

  Apple Inc. Bluetooth USB host controller.

  Computer, Inc. Apple IR receiver.

  Built-in ISight from Apple Inc..

  Guardian: ⓘ

  Mac App Store and identified developers

  Kernel extensions: ⓘ

  / System/Library/Extensions

  com [no charge]. Huawei.driver.HuaweiDataCardDriver (4.0.6 - 2016-10-04) [Support]

  com [loading]. Logitech.Control Center.HID Driver (3.5.1 - SDK 10.0 - 2016-10-04) [Support]

  com [no charge]. Driver Logitech.Unifying.HID (1.2.0 - SDK 10.0 - 2016-10-04) [Support]

  [no charge] com.leapfrog.driver.LfConnectDriver (1.0.6 - SDK 10.0 - 2016-10-04) [Support]

  NET [no charge]. Thomson.iokit.USBLAN_usbpart (1.6.0 - 2016-10-04) [Support]

  Startup items: ⓘ

  HWNetMgr: Path: / Library/StartupItems/HWNetMgr

  Startup items is no longer function in OS X Yosemite or later

  Launch system officers: ⓘ

  [no charge] 7 tasks Apple

  tasks of Apple 178 [loading]

  tasks of Apple 86 [performance]

  Launch system demons: ⓘ

  [no charge] 42 tasks of Apple

  tasks of Apple 167 [loading]

  tasks of Apple 95 [performance]

  Launch officers: ⓘ

  [performance] com Logitech.Control Center.Daemon.plist (2011-11-05) [Support]

  [loaded] com.adobe.AAM.Updater - 1.0.plist (2015-09-18) [Support]

  [cannot] com.adobe.CS5ServiceManager.plist (2010-07-14) [Support]

  [loading] com.google.keystone.agent.plist (2016-07-13) [Support]

  [cannot] com.teamviewer.teamviewer.plist (08 / 08/2015) [Support]

  [cannot] com.teamviewer.teamviewer_desktop.plist (08 / 08/2015) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.SwitchBoard.plist (2010-07-14) [Support]

  com.Adobe.agsservice.plist [running] (2016-08-19) [Support]

  [loading] com.adobe.fpsaud.plist (2016-08-30) [Support]

  [loading] com.apple.installer.osmessagetracing.plist (2016-09-14)

  [loading] com.google.keystone.daemon.plist (2016-09-02) [Support]

  [loading] com.teamviewer.Helper.plist (2015-03-03) [Support]

  [cannot] com.teamviewer.teamviewer_service.plist (08 / 08/2015) [Support]

  User launch officers: ⓘ

  [loading] com.adobe.AAM.Updater - 1.0.plist (2010-07-16) [Support]

  [loading] com.adobe.ARM. [...]. plist (2011-09-13) [Support]

  [loading] com.adobe.ARM. [...]. plist (2010-07-14) [Support]

  com.nero.HSMMonitor.plist [running] (2016-10-07) [Support]

  Plug-ins Internet: ⓘ

  DirectorShockwave: 12.0.6r147 - SDK 10.6 (2013-11-25) [Support]

  OVSHelper: 1.0 (2010-12-10) [Support]

  OfficeLiveBrowserPlugin: 12.3.6 (2013-03-22) [Support]

  NP_2020Player_WEB: 5.0.7.0 (2011-04-03) [Support]

  AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-09-18) [Support]

  FlashPlayer - 10.6: 23.0.0.162 - SDK 10.9 (2016-09-29) [Support]

  AdobePDFViewerNPAPI: 11.0.10 - SDK 10.6 (2014-12-03) [Support]

  DivXBrowserPlugin: 2.1 (2010-12-10) [Support]

  QuickTime Plugin: 7.7.3 (2016-09-14)

  Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-29) is unable to contact Adobe

  iPhotoPhotocast: 7.0 (2010-07-14)

  Silverlight: 5.1.30514.0 - SDK 10.6 (2015-01-17) [Support]

  AdobePDFViewer: 11.0.10 - SDK 10.6 (2015-03-29) [Support]

  JavaAppletPlugin: 15.0.1 - 10.12 (2013-10-25) check the version of the SDK

  User Plug-ins internet: ⓘ

  Picasa: 1.0 (2011-03-29) [Support]

  Safari extensions: ⓘ

  DivX HiQ - DivX, Inc. - http://www.divx.com/en/software/divx-plus/web-player/ (2010-12-21)

  DivX Plus Web Player HTML5 < video > - DivX, Inc. - http://www.divx.com/en/software/divx-plus/web-player/ (2010-12-21)

  3rd party preference panes: ⓘ

  DivX (2010-12-10) [Support]

  Flash Player (2016-08-30) [Support]

  Logitech Control Center (2011-11-05) [Support]

  Time Machine: ⓘ

  Time Machine not configured!

  Top of page process CPU: ⓘ

  5% kernel_task

  5% WindowServer

  1% com.apple.AmbientDisplayAgent

  1% xpcproxy

  0% fontd

  Top of page process of memory: ⓘ

  Kernel_task 432 MB

  Mdworker (15) 430 MB

  Airmail beta 283 MB

  152 MB Finder

  Sandboxd 147 MB

  Virtual memory information: ⓘ

  476 MB free RAM

  3.53 GB used RAM (1.41 GB being cached)

  Used Swap 0 B

  Diagnostic information: ⓘ

  7 October 2016, 16:39:48 Self test - passed

  7 October 2016, 16:20:48 ~/Library/Logs/DiagnosticReports/Airmail Beta_2016-10-07-162048_ [redacted] .crash

  / Applications/Airmail Beta.app/Contents/MacOS/Airmail Beta

  October 6, 2016, 08:17:31 PM/Library/Logs/DiagnosticReports/App Store_2016-10-06-201731_ [redacted] .hang

  / Applications/App Store Store.app/Contents/MacOS/App

  October 6, 2016, 07:52:21 PM/Library/Logs/DiagnosticReports/station air Beta_2016-10-06-195221_ [redacted] .hang

  October 6, 2016, 14:37:32 /Library/Logs/DiagnosticReports/Preview_2016-10-06-143732_[redacted].hang

  /Applications/preview.app/Contents/MacOS/preview

  October 6, 2016, 02:37:26 PM/Library/Logs/DiagnosticReports/station air Beta_2016-10-06-143726_ [redacted] .hang

  October 6, 2016, 14:37:22 /Library/Logs/DiagnosticReports/firefox_2016-10-06-143722_[redacted].hang

  /Applications/Firefox.app/Contents/MacOS/Firefox

  October 6, 2016, 14:37:18 /Library/Logs/DiagnosticReports/Pages_2016-10-06-143718_[redacted].hang

  /Applications/pages.app/Contents/MacOS/pages

  October 6, 2016, 14:37:12 /Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-06-143712_[redacted].hang

  / / Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat

  October 6, 2016, 14:36:50 /Library/Logs/DiagnosticReports/Preview_2016-10-06-143650_[redacted].hang

  UNKNOWN PATH

  Try this first: what happens if you start in safe mode (hold down the SHIFT key during startup), the problems go away?

  Try this second in normal startup mode: what happens if you create a new user account and log in as that user, the problems go away?

  I'm not sure I'd worry about the plane crashes - it is listed as beta software

• My hp LaserJet 1022nw fails to analyze the download of the printer driver after that macOS Sierra upgraded.

  After switching to macOS Sierra, my printer (hp LaserJet 1022nw) WiFi does not print work orders, even if the printer seems to be to receive the order of work and how to complete it in the work queue.  Connect the printer to my MacBook Pro via USB, I am able to print without problem.  Other computers on the network continue to be able to print wireless.  When I connect via USB and try to scan a updated driver, download cause analysis a software fault message.  Any ideas on how I could proceed to continue to connect and use my printer wireless with the new OS?  The 1022nw is detectable as a printer available (wi - fi) and can normally be added to the list of printers, but doesn't have the print queue even thought that they seem to have been dealt with, and then disappear from the queue.

  Open System Preferences > Printers and Scanners and select the print tab.

  Then the right or control click on the printer on the left then click: reset the printing system

• Disable the iCloud macOS Sierra while retaining Documents and Desktop on Macbook

  Hello

  I recently updated my Mac to macOS Sierra and during the installation process I accidentally left the synchronization "Desktop and Documents" on iCloud drive selected. He transferred some of my documents to the iCloud drive and then not others because I don't have enough storage iCloud and record my 'normal' documents is now empty.

  I often work without an internet connection, so it is essential that I am able to access all my documents without cloud. I tried to uncheck the 'Jobs' and Documents and "iCloud Drive" in System Preferences, but it left my completely empty folder documents and deleted all the contents of my office.

  I panicked because all my documents had disappeared from my computer then I reactivated "iCloud drive" and it is now restore all documents that it removed from my computer.

  I was wondering what is the correct way to disable the iCloud drive and recover my documents and desktop in the 'normal' folder and not on iCloud drive without him remove again.

  No problem with iCloud drive, just my personal preference is to have saved it on my computer.

  Any help would be greatly appreciated!

  Thank you very much

  Whyllee

  This - see move the files to the drive iCloud for Mac, after you move the files to iCloud drive to the Mac, just clear reader iCloud to stop using it.

• Problems with mail after switching to macOS Sierra

  Hey all

  After having recently upgraded to macOS Sierra, I am unable to read my mail.

  I get the following error every time I check on "Get Mail".

  There may be a problem with the mail server or the network. Check the account settings "*" or try again.

  The server returned the error: Mail could not connect to the server 'pop1.tribcsp.com' using SSL on the default ports. Verify that this server supports SSL and that your account settings are correct.

  What does this error message mean and how can I solve this problem.

  Thank you

  Hi Michael,

  I see your message that you get an error in the mail indicating that there is a problem with the mail server or the network.  To help get this problem resolved, I suggest that you follow the steps below:
  

  If mail refers to a problem with the mail server, or the network

  Mail will say that it is impossible to connect due to a problem with the mail server or the network. For example, the message may refer to a connection that has expired, or too many simultaneous connections:

  

  If you are connected to the Internet, but the connection has expired, your email provider might be affected by a discontinuance of service. Contact them or see their status Web page to ensure that their e-mail service is online. Examples of status pages:

  • iCloud mail status
  • Gmail status
  • Status of Yahoo mail
  • Status of the AOL mail
  • Status of Outlook e-mail

  If the message indicates the number of simultaneous connections, too many of your devices is check your e-mail account at the same time. Quit Mail on one or more of your other devices.

  If you are still unable to send or receive e-mails

  1. Make sure that you have installed latest version of the Mac software updates, especially if the problem occurred immediately after the installation of a previous update.
  2. In OS X El Capitan or later version, you can see a status icon and the short error message in the upper right of the Mail window, under the search box. The message may indicate 'Network offline' or 'Connection failed', for example. Click the message to see more details on the issue.
     
  3. Check your connection to the Mail connection doctor. It might be able to say more on the issue.

  If you cannot send or receive e-mail on your Mac.

  Take care.