The monitor loses signal after some time

During the installation of windows vista, the monitor would lose the signal after some time (the screen turns black and does not) while the computer is still on.  I am currently using ATI radeon hd 5750 and I tried to connect two monitors to the video card and it wouldn't work (both monitors loser of the signal)

Hi PaulYea,

1. what type of Installation are you trying? It's an upgrade or clean Installtion?

2. what happens when you connect to the system now?

If you attempt an upgrade installation, then try the update the video card drivers and check:

Update drivers: recommended links

http://Windows.Microsoft.com/en-us/Windows-Vista/update-drivers-recommended-links

You can also check out the link to the manufacturer to download the drivers:

http://support.AMD.com/us/psearch/pages/psearch.aspx?type=2.4.1&product=2.4.1.3.43&ContentType=GPU+download+detail&OSType=Windows+Vista+-+32-bit+Edition&keywords=&items=20

You can also try running Upgrade Advisor and start the upgrade installation

Check out the link:

http://Windows.Microsoft.com/en-us/Windows/downloads/Upgrade-Advisor

Note: This also applies to Vista.

For more information, see the link:

Solving Windows installation problems

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-Windows-installation-problems

Hope this information is useful.

Tags: Windows

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