The off button does not automatically stop the deskjet printer - 6500g.

When I press the off button, a "shutting down" message is displayed and the button flashes.  This left for 24 hours and the machine does not stop automatically.  It makes a ticking sound like an old wind up clock.  And, with every print request, I get an error message.  Therefore, it does not print and I can't turn it off to reset.  I tried the Tools button, asking him to restore original default, and it does not help.  How can I get this printer to work?

Hello

Listed below are the steps that must solve the problem...

STEP< a="">

  • While the printer turned on, unplug the power cord from the back of the printer.
  • Wait 30 seconds and then plug it in.
  • If the problem persists, follow the steps mentioned in STEP b. >

STEP

Click on the link below to access the troubleshooting steps...

Printer feeds not Off

Kind regards
Jabzi

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Tags: HP Printers

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