the Photosmart b110 series printer: Ox19a0020 error code

My printer has error code ox19a0020 I looked for alternatives to the HP site and I cleaned the printhead manually according to instructions and pulled the plug and replace etc etc and yet it still has the same error message. Help

Hi @nannie07

Thanks for getting back to me.

I agree, you probably need a new printhead.

Printhead replacement games are available from HP customer or authorized service providers assistance.

Contact HP for service in all countries except Asia-Pacific.

If you have completed all the above steps and your product still has a problem, the printer service
First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
Cost of repair out-of-warranty printers may apply.

What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options - click Get phone number
File number and phone number are displayed.

Tags: HP Printers

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