The question before you install Acrobat Pro XI...

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• Error 1603 when you install Acrobat Pro XI - no luck with suggestions

  Hi all - I tried to download Acrobat Pro XI through the installer of creative cloud, but I get the following message is displayed:

  ERROR: Install payload MSI failed with the error: - 1603 Fatal error during installation.

  MSI error message:

  ERROR: installer of third party AcroPro.msi payload failed with exit code: 1603

  I managed to install Photoshop and InDesign in the same way.  I tried the following suggestions from the community:

  Empty the Temp folder

  Re-register msiexec

  Tool to uninstall/cleanup/reinstall

  He arrived at about 42% and fails each time. Any ideas?

  Thank you very much!

  Thanks, Ned.  I had already tried these suggestions.  Our finally sorted IT Ops Manager this out by running the installation program manually, rather than by the installer of creative cloud.  It was 'Adobe PDF creation add-on 11.0.01', which was not removed via the cleaning tool.

• After you install Acrobat Pro X 1 on my surface, I can't launch app

  I went to download. I tried an app in the charms section. He showed Adobe X 1 Pro app.

  When I clicked on the app I got a box saying "the serial number you provided is valid but calling it a product is not found on your computer.

  There is a drop down menu to choose a product... but Adobe Pro XI wasn't on the menu.

  I tried to choose Adobe XI... and enter the serial number... but he said "this serial number is not for a product calling... please try again."

  Totally totally frustrated

  This means that you have purchased an update and he's trying to get you to identify the previous version that you have and which qualifies you to use the upgrade.  You should be able to select this older version and enter its serial number to get through this activation phase.

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

• How to install Acrobat Pro DC (perpetual license) upgrade to Acrobat Standard DC (perpetual license)?

  In may 2016, I bought and installed Acrobat Standard DC (perpetual license, v. 2015.006.30201) available for download from Dell's digital delivery, running on Windows 10.  At that time there I wasn't sure that I would need Acrobat Pro DC, but as a precaution, I checked with Ivan Adobe sales on 13/05/16 what Acrobat Pro DC Upgrade (perpetual license) would be upgraded Acrobat Standard DC (perpetual license).

  In late August I bought Acrobat Pro DC Upgrade (perpetual license) as a package of DVD (part No. 65259139). Upon receipt of the package, I noticed the upgrade label, said that she would only install for users licensed of Acrobat Standard or Pro (version X.x or XI.x).  Before you open the package, 31/08/16 I still checked with Kelly (x 9036) and his supervisor in the field of after-sales service of Adobe products than the part above no. 65259139 will recognise and upgrade of Acrobat Standard DC (perpetual license) in Acrobat Pro DC (perpetual license).

  Today, I opened the package and tried to install the upgrade, without success.  The Installer opens in mode configuration DC (Classic) Adobe Acrobat - Acrobat Pro DC - not to mention and it only offers the following program Maintenance options: modify, repair, or remove.  Change the option runs but leaves the existing DC to Standard of Acrobat (perpetual license) unchanged.  The repair option requires the addition of the Acrobat Standard DC (perpetual license) Setup disk.  I have the 24-digit serial number but no disc, since Acrobat Standard DC (perpetual license) has been downloaded.  I have not tried the Remove option, because there is no indication that the program will then install Acrobat Pro DC (perpetual license).

  Please let me know the correct way, tested to install the upgrade in these circumstances.

  This is discussed in detail over and fully answered in another thread: https://forums.adobe.com/message/9009206#9009206.

• Can I install Acrobat Pro DC on two computers with one subscription? I have my mac for the trip, but a PC for my office. I only use one device at a time - don't want to buy two subscriptions. Thank you

  Can I install Acrobat Pro DC on two computers with one subscription? I have my mac for the trip, but a PC for my office. I only use one device at a time - don't want to buy two subscriptions. Thank you

  Yes, your license allows this.

• Try installing Acrobat Pro XI and the installer says I already have a more functional version installed.  What I installed is XI Acrobat Standard, but I want to install Acrobat Pro 11.  I owe unitstall Standard for install Pro?

  I try to install Acrobat Pro XI, but the installer says I already have a more functional version installed. What is installed on my PC is Acrobat XI Standard, which I don't consider to be a more functional version. What I actually need to uninstall the version Standard in order to be able to install the Pro version?

  Ugh!  I have PitStop Pro 12 installed in Acrobat Standard XI as a 3rd party plug-ins.  Do you know by chance that will survive the uninstalling XI standard and installed in XI Pro?

  If this isn't the case, then I have to turn off before the Standard uninstall, reinstall it after the installation of Pro and then re-enable it.

  Even though I hate the answer you provided, thank you to answer and do it very quickly.

• Installation of drive Media Express before you install Windows XP - Pro?

  Hi all

  I want to install Windows XP Professional on my Satellite A100-153.
  I have already done all the backups, created a tool and driver CD and I'm ready to start... BUT:
  What the Express Media Player? I have a recovery for the Express Media Player CD. What do I need to run the Express Media Player Recovery before you install Windows XP Pro?
  I'm not reinstall my Windows XP HOME Edition. As I am used to work with the XP pro edition I have a Windows XP pro. So no recovery.

  Can someone help me?
  Thank you very much!

  Hello

  Installation of the drive, I found a FAQ document very useful on the Express media:
  http://support.toshiba-tro.de/KB0/TSB58014O0008R01.htm

  In addition, on the HARD drive should at least 150-200 MB of free space available.
  This free space must be on the end of the HARD drive and there must be unallocated.
  To get this free space of HDD the 3 products part must be used namely Partitions magic 8

  good luck buddy

• Replacement laptops. Try to install Acrobat Pro XI on the new.  Serial number was rejected.  What should I do?

  Replacement laptops. Try to install Acrobat Pro XI on the new.  Serial number was rejected.  What should I do?

  Contact Adobe Customer Service. Only they can tell you if your s/n is really valid or not.

• I am trying to download acrobat pro dc creative use of clouds packer. It fails every time. It seems like PAC and do the package, but then when I try to install (acrobat pro dc) nothing happens. Installation starts but there is no dc pro acrobat installs

  I am trying to download acrobat pro dc creative use of clouds packer. It fails every time. It seems like PAC and do the package, but then when I try to install (acrobat pro dc) nothing happens. Installation starts but there no acrobat pro CD is installed.

  Hi Pavle,

  The installer for Acrobat is different from the rest Cloud Creative applications that is why when you create a package by using Creative Cloud Packager, there are two folders created:-

  (1) build-->> all upward for all Applications of Cloud Creative except Acrobat.

  (2) exceptions-->> Contains for Acrobat and the Muse.

  You will need to install Acrobat first through the Exceptions folder. Select the option to install as a trial or a subscription.

  Then install the creative rest of Cloud applications through generation file, it will install the applications and your copy of Acrobat license also.

  I hope this helps!

  Thank you

  Tanvi

• Hi, I have a problem in the installation, how to install acrobat 8.1 pro in 64-bit Windows 7 Enterprise is existing in Windows XP.  I just want to transfer the license Adobe pro 8 Windows 7 64 bit. What is the procedure?

  Hi, I have a problem in the installation, how to install acrobat 8.1 pro in 64-bit Windows 7 Enterprise is existing in Windows XP.  I just want to transfer the license Adobe pro 8 Windows 7 64 bit. What is the procedure?

  You need to install 8 AA on the new OS with your current S/N (the license allows 2 installs). After the installation, do all the updates if you expect any chance of 8 AA to run on the system. If the updates will be installed not in the menu help, then go to ftp://ftp.adobe.com/pub/adobe/acrobat/win/ and install updates in the order. People seem to have been successful with 32 - bit systems and some have reported success with a 64 bit system. After installation, print something to the Adobe PDF printer to make sure it works. If this works, you should be in good shape as printing treat the bottleneck. There is a solution, but you shouldn't have it.

  If all works well, then go back to the old machine and disable this installing and uninstalling. Don't forget that your configuration is not supported by Adobe. It seems with every new version of Windows, MS seeks to make the user to upgrade the other hardware and software for compatibility. There may be legitimate reasons for this action, but the game just seems to be Ms.

• old computer is dead, you need to install acrobat pro on new computer

  Hi all, have a new computer and need to install acrobat pro to new

  Hi Clifford,.

  Please try the link below-mentoined.

  Acrobat

  XI, X | 9, 8 | 7

  If you have version creative cloud.

  Using creative cloud | Download, install, update or uninstall applications

  Thank you

  Atul Saini

• Can you please put me in touch with support for the trial version of adobe acrobat pro XI that I had tried on 15 March for 30 days. I tried to cancel because the cost is too, and Acrobat Reader are good for me. I can't uninstall program.

  Can you please put me in touch with support for the trial version of adobe acrobat pro XI that I had tried on 15 March for 30 days. I tried to cancel because the cost is too, and Acrobat Reader are good for me. I can't uninstall program.

  I had to wipe my drive since then with the trouble with Apple Store without acknowledging my machine and Time Machine reloading gave complications. Can you please cancel my trial and make my money from trial.

  Hi jack gordon.

  Adobe does not charge for the 30 day trial, but it seems that you have subscribed to Acrobat Pro (as a simple app for creative cloud membership) return March 15. To cancel your subscription, please contact customer service.

  Please let us know if you have any additional questions.

  Best,

  Sara

• Have installed Acrobat Pro. I want to create a document of my scanner, when I click on 'File' or 'Tools', of "create" - it does not give me the ability to create a PDF from my scanner. " It gives me the ability to create a PDF from a document online

  Have installed Acrobat Pro. I want to scan a document and create a pdf file. When I click on 'File' or 'Tools' and then click on 'Create', it does not give me an option 'Create PDF from a Scanner. It gives me the opportunity to convert web pages or documents already on my computer in PDF format. I tried through Adobe Reader as well as Acrobot have installed and uninstalled the toolbar a few times. Thoughts?

  Hi all

  For me, it seems that you use Adobe Acrobat Reader, if this is the case, please try use Acrobat Reader cannot create documents from a scanner.

  Concerning

  Utkarsh

• Newly installed Acrobat Pro 11 closes unexpectedly.  Help?  The Acrobat help line was not available.

  I just installed Acrobat Pro 11.  I try to open the application.  He starts to then gives me a message that says 'closed unexpectedly Acrobat"followed a long report sent to Apple.  I use a Macbook Pro with OS Yosemite v10.10.1.  Any idea?

  Thank you, Sabian.  It was a permissions problem. I discovered that I had to download the app again from the site in order to re - install instead of a copy on my computer.

• I have Adobe Acrobat 9 Standard on both of my computers.  Some time previously, one crashed my computer and I had to reinstall the operating system and all applications.  After you install Acrobat 9 special and differential treatment in the computer once,

  I have Adobe Acrobat 9 Standard on both of my computers.

  Some time previously, one crashed my computer and I had to reinstall the operating system and all applications.

  After you install Acrobat 9 special and differential treatment in the computer once, I wanted to update the update of the version 9.0.0 software to the same level as it was before the crash and that the other computer has version named 9.5.5.

  The update to version 9.0.0 system does not at all. 'There is no update' listed in the dialog box.

  Can you advise how to get my Adobo Acrobat 9 Standard (Version 9.0.0) could be updated to the same level it had before the accident.

  FTP://FTP.Adobe.com/pub/Adobe/Acrobat/Win/9.x/