the root account not working for vSphere Client 5.5, for SSH works fine
Hey.
I got this:
I can connect to vCenter 5.5 by SSH and the root user and password works fine
I can connect to vCenter 5.5 by vSphere Client and use domain user and everything works fine
I cant't connection 5.5 by user of vSphere vCenter Client and use of root and the password. I have information on
"Cannot complete the connection because username or password incorect.
IM shure I use the right password for root.
A suggestion?
Ok. Thank you community vExpert and Lukasz of my team, we found easy reason perhaps, but not at the first glance for me
We had the installer by default "Source of identity" for Active Directory then when I used only root for connection I got the error with wrong password.
In this possible case is just to connect to vcenter using root@localos credintials.
But in addition we sam of similar mistakes inside the SSO connects:
/var/log/VMware/SSO/VMware-STS-idmd.log
2016 06-21 13:57:31, ERROR 142 [IdentityManager] could not authenticate [root] main tenant [vsphere.local]
javax.security.auth.login.LoginException: failed connection
at com.vmware.identity.idm.server.provider.ldap.LdapWithAdMappingsProvider.authenticate(LdapWithAdMappingsProvider.java:327)
at com.vmware.identity.idm.server.IdentityManager.authenticate(IdentityManager.java:2412)
at sun.reflect.GeneratedMethodAccessor24.invoke (unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke (unknown Source)
at java.lang.reflect.Method.invoke (unknown Source)
at sun.rmi.server.UnicastServerRef.dispatch (unknown Source)
to sun.rmi.transport.Transport$ 1.run (unknown Source)
to sun.rmi.transport.Transport$ 1.run (unknown Source)
at java.security.AccessController.doPrivileged (Native Method)
at sun.rmi.transport.Transport.serviceCall (unknown Source)
at sun.rmi.transport.tcp.TCPTransport.handleMessages (unknown Source)
to sun.rmi.transport.tcp.TCPTransport$ ConnectionHandler.run0 (unknown Source)
to sun.rmi.transport.tcp.TCPTransport$ ConnectionHandler.run (unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker (unknown Source)
to java.util.concurrent.ThreadPoolExecutor$ Worker.run (unknown Source)
at java.lang.Thread.run (unknown Source)
Caused by: com.vmware.identity.idm.InvalidPrincipalException: could not find the main id: {name: root domain: OurAdDomain.local}
at com.vmware.identity.idm.server.provider.BaseLdapProvider.findAccountLdapEntry(BaseLdapProvider.java:543)
at com.vmware.identity.idm.server.provider.ldap.LdapWithAdMappingsProvider.getUserDN(LdapWithAdMappingsProvider.java:1715)
at com.vmware.identity.idm.server.provider.ldap.LdapWithAdMappingsProvider.authenticate(LdapWithAdMappingsProvider.java:323)
... 15 more
2016-06-21 13:57:31, 144 ERROR [IdentityManager] failed to main checkUserAccountFlags [root] for tenant [vsphere.local]
"2016-06-21 13:57:31, 144 exception ERROR [ServerUtils] ' com.vmware.identity.idm.IDMLoginException: the connection has failed.
com.vmware.identity.idm.IDMLoginException: failed connection
at com.vmware.identity.idm.server.IdentityManager.authenticate(IdentityManager.java:2481)
at sun.reflect.GeneratedMethodAccessor24.invoke (unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke (unknown Source)
at java.lang.reflect.Method.invoke (unknown Source)
at sun.rmi.server.UnicastServerRef.dispatch (unknown Source)
to sun.rmi.transport.Transport$ 1.run (unknown Source)
to sun.rmi.transport.Transport$ 1.run (unknown Source)
at java.security.AccessController.doPrivileged (Native Method)
at sun.rmi.transport.Transport.serviceCall (unknown Source)
at sun.rmi.transport.tcp.TCPTransport.handleMessages (unknown Source)
to sun.rmi.transport.tcp.TCPTransport$ ConnectionHandler.run0 (unknown Source)
to sun.rmi.transport.tcp.TCPTransport$ ConnectionHandler.run (unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker (unknown Source)
to java.util.concurrent.ThreadPoolExecutor$ Worker.run (unknown Source)
at java.lang.Thread.run (unknown Source)
2016-06-21 13:57:31, 144 INFO [IdentityManager] authentication failed for user [root] the tenant [vsphere.local] in milliseconds [4]
When I used the credentials with appropriate domain name:
root@localos we received newspapers below:
2016-06-21 14:11:58, 971 INFO [LinuxNativeAuthDbAdapter] [root] user authentication
2016-06-21 14:11:58, 974 INFO [IdentityManager] authentication successful for the user [root@localos] [vsphere.local] tenant in milliseconds [3]
2016-06-21 14:11:58, 984 INFO [LinuxNativeAuthDbAdapter] to get local groups for the [root] user. Recursive? [Yes]
When I temporary switch the source of identity - "localos" and use the root account to log logs below, we received and I connected without problem:
2016-06-21 14:14:37, 545 INFO [LinuxNativeAuthDbAdapter] [root] user authentication
2016-06-21 14:14:37, 549 INFO [IdentityManager] authentication successful for the user [root] the tenant [vsphere.local] in milliseconds [4]
2016-06-21 14:14:37, 564 INFO [LinuxNativeAuthDbAdapter] to get local groups for the [root] user. Recursive? [Yes]
Now, for me, more clearly
Once again thank you
Sebastian
Tags: VMware
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