There are ten virus adware and malicious software attempting to invade my files; If you follow prompt to "remove all", nothing happens. How can I solve this problem?

There are ten virus adware and malware that have file names tries to invade the following files: my dovument (7), Shared (6) and Local C drive files (78); If you follow prompt to "remove all", nothing happens.  There are three flashing warning signs alert me of evil potentiial for files named above. How can I solve this problem?


We need more information. What antivirus do you use? Don't forget to contact support
and forums. If the MSE a response - MSE here on answers forum. What version of Windows
you use. It might also help if you named the malware involved.

Please provide all the information we need to help us help you.

How to ask a question


This troubleshooting is for Windows 7 - Vista is similar - for XP using RUN instead of
Start - Search.

If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be harder to detect as
the cause.

No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.

It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.

TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to If she finds something or not does not mean that you should not
check with the other methods below.

Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

Malwarebytes - free

SuperAntiSpyware Portable Scanner - free

Run the malware removal tool from Microsoft

Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)

Microsoft Malicious - 32-bit removal tool

Microsoft Malicious removal tool - 64 bit

also install Prevx to be sure that it is all gone.

Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.   <-->  <-->

Choice of PCmag editor - Prevx-, 2817,2346862,00.asp

Try the demo version of Hitman Pro:

Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).


If necessary here are some free online scanners to help the


Original version is now replaced by the Microsoft Safety Scanner

Microsoft safety scanner


Other tests free online


There may be necessary sanitation - which some depends on your version of Windows.
RUJ SFC/scannow and checkdisk (CHKDSK) - if necessary to do a repair installation. For
more information on these methods require responses - Windows Forums for your version of

Answers - Windows Forums

Also, be sure to provide all the information we need to help us to help you:

How to ask a question


For extreme cases:

Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
uses aggressive methods to detect these threats, there is a risk that it can select some
legitimate programs for removal. You should use this tool very carefully and only after
you have exhausted other options.


If you are in North America, you can call 866-727-2338 for virus and spyware help
infections. See for more details. For
international information, see your subsidiary local Support site.

Microsoft support - Virus and Security Solution Center

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

Tags: Windows

Similar Questions

Maybe you are looking for