Third Post and still no response - I need some answers!

I posted this three times now and have not had a useful answer. I can't use the link with Acrobat feature to access a Web page, and everything is gray in my access Internet manage in the Trust Manager preferences.  It wasn't like that in 9, only when I upgraded to X.  I checked the admin settings.  Please provide assistance!

Another to try is the following registry change:

  1. Click Start > run.
  2. Type regedit , and then click OK.
  3. Delete the registry key under next if it exists:
    HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\10.0\TrustManager\cDefaultLaunchURLPerms
    NOTE: Don't remove a similar key HKEY_LOCAL_MACHINE.
  4. If the above does not work, you can send a screenshot of how the Panel looks like AND also the registry keys to this location in
    HKLM: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\10.0\FeatureLockDown\cDefaultLaunchURLPerms

Warning: The registry contains information on the system that are critical to your computer and applications. Before editing the registry, be sure to make a backup of it. Adobe does not provide support for problems that might arise from wrong editing the registry. Adobe strongly recommends that you have experience editing system files before you modify the registry. For more information on the Windows Registry Editor, see the Windows documentation or contact Microsoft Technical Support.

Tags: Acrobat

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