This setting determines if a signatory must sign in Echosign to sign a Document?
Hello, I use the SOAP API to send library documents to clients. Some customers have had to connect to / have an account with Echosign before being able to sign the document, other agreement is only available and they can sign. Is there a setting in the API that allows a user do not have to be connected? My clients do not want to have their own Echosign account, they just want to be able to sign the document.
Thank you
Hello Nbennett25,
By default, the signatories should not connect first esign document. I would still recommend open ticket with support and provide them with an email address of the signer so that they can check it quickly:
Support | services of Adobe eSign
-Usman
Tags: Adobe Sign
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