Thunderbird crashes after installation of vn 38.4. Solved. Cause - bad record?

(This question was published only because I could not respond to existing similar questions without registering first.)

Problem was apparently a Thunderbird randomly hanging after automatic update to 38.4 on Windows 7 Enterprise. The process of dropping out/no response took place a few minutes after start of TB, compose messages, send or download of IMAP mail.

Shortcut to the final solution - probably corrupted files or folders at the OS level.

For those who are conducting similar research I also watched the references linked below.

En route to the solution, various obfuscation were met, all of which were interesting but NONE OF THESE solved the problem of the suspension, namely:

-back to Thunderbird 38.1 extracted from Mozilla's FTP repository

-Disable all modules in SafeMode as suggested in posts below

-deactivation of reminders on calendar, pop ups and sounds like suggested in the posts below

-turn off sounds (in the systray) as suggested in posts below and new mail alerts

-Discover, finally, only one of the half-dozen or so synchronized account IMAPs has caused the problem, which is an account Exchange-synced via the excellent DavMail (Davmail upgrade to the latest version was another diversion)

-assuming that the compaction of TB was not his work and that he is too much vacuum/zombie files left lying around, leading to a redundant cleanup using Thunderfix (http://www.parhelia-tools.com/products/thunderfix/thunderfix.aspx), was nevertheless his cleaning of employment but not a solution

What worked then...

The procedure of backup profiles recommended TB in Thunderfix and elsewhere led to discover that the copy of Windows has won at least one file during the copy. Suspecting lower level corruption, I ran chkdsk D: /f (since all data are on D: and not on C: with the operating system). No major problems found aprt of 4 files analyzed once again.

I resorted to the use of SynckbackSE to do the backup instead, noting that one of the failures was Junk.msf. That and the knowledge that the account linked to Exchange was the likely to be the culprit, I restarted and deleted everything in IMAPmail\localhost\ (DavMail connects via localhost stored files).

Restart Thunderbird (always on 38.1) and connect via DavMail pulled back all messages and folders from the source Exchange to resynchronize records localhost TB successfully. No need to use backup or same setting of TB.

Will probably now improve return to 38.1 after a period of stability.

After years of use of Thunderbird of the dowry of the year, it's nice to know that it was not primarily at fault.

REFS:

Thunderbird starts by does not respond after the update to version 38
https://support.Mozilla.org/en-us/questions/1073169

Thunderbird crashes, hangs, or freezes often and seemingly randomly
https://support.Mozilla.org/en-us/questions/1062142

Why Thunderbird freezes my computer after installation of exit 38 RESOLVED:

hardware acceleration = suspended new pop ups (bug message notification

1186755)
https://support.Mozilla.org/en-us/questions/1068495

Thanks for the info

Tags: Thunderbird

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D913C3E2-251F-CB18-05F8-FF3503734E46

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Panic report *.

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0xffffff90a1f73120: 0xffffff7f8a9d7bd5

0xffffff90a1f73200: 0xffffff7f88581fa4

0xffffff90a1f732c0: 0xffffff7f8864eadd

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0xffffff90a1f73380: 0xffffff7f888d3a23

0xffffff90a1f734f0: 0xffffff7f88672b79

0xffffff90a1f73510: 0xffffff7f88588cfd

0xffffff90a1f735c0: 0xffffff7f88586690

0xffffff90a1f737c0: 0xffffff7f8858776f

0xffffff90a1f738a0: 0xffffff7f89eb70ea

0xffffff90a1f738e0: 0xffffff7f89ec6aa3

0xffffff90a1f73900: 0xffffff7f89ef53ea

0xffffff90a1f73940: 0xffffff7f89ef5449

0xffffff90a1f73980: 0xffffff7f89ecc642

0xffffff90a1f739d0: 0xffffff7f89e980ae

0xffffff90a1f73a70: 0xffffff7f89e93f51

0xffffff90a1f73aa0: 0xffffff7f89e91ae5

0xffffff90a1f73ae0: 0xffffff8007ee1e67

0xffffff90a1f73b80: 0xffffff8007ee4638

0xffffff90a1f73be0: 0xffffff8007ee1777

0xffffff90a1f73d20: 0xffffff800799be20

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0xffffff90a1f73e60: 0xffffff80078c78a8

0xffffff90a1f73ea0: 0xffffff80078d72e5

0xffffff90a1f73f10: 0xffffff80079bcd2a

0xffffff90a1f73fb0: 0xffffff80079f0a56

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	dependency: com.apple.driver.AppleBacklightExpert (1.1.0) [70C85E35-16FC - 3 B 76-A3B1-1862573201 3B]@0xffffff7f8a9c4000
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	dependency: com.apple.iokit.IOPCIFamily (2.9) [F398CE94-0FBD-3E8E-A7AB-55F7F05A81ED] @ 7f8812c000 0xffffff
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	dependency: ffff7f8851b000 @0xff com.apple.iokit.IONDRVSupport (2.4.1) [ED747668-8718-3FB4-A4F4-2AC731D5B16F]
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Corresponding to the current thread BSD process name: WindowServer

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15 D 21

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com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.driver.AGPM 110.20.22

com Apple.filesystems.autofs 3.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 272.51.3

com Apple.Driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleHDAHardwareConfigDriver 272.51.3

com.apple.iokit.IOBluetoothSerialManager 4.4.3f4

com.apple.GeForceTesla 10.0.0

com.apple.driver.AppleHDA 272.51.3

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4

com.apple.driver.AppleIntelHDGraphics 10.0.0

com.apple.driver.AppleBacklight 170.8.8

com.apple.driver.AppleHV 1

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.nvidia.NVDAStartup 10.0.8

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleMuxControl 3.12.6

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleIntelHDGraphicsFB 10.0.0

com.apple.driver.AppleLPC 3.1

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 245,4

com.apple.iokit.IOBluetoothUSBDFU 4.4.3f4

com.apple.driver.AppleUSBTCKeyEventDriver 245,4

com.apple.driver.AppleUSBTCKeyboard 245,4

com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1

com.apple.driver.AppleFireWireStorage 3.7.1

com.apple.driver.initioFWBridge 3.7.1

com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit 3.7.1

com.apple.driver.AppleUSBCardReader 3.7.1

com.apple.driver.LSI_FW_500 3.7.1

com.apple.driver.Oxford_Semi 3.7.1

com.apple.driver.StorageLynx 3.7.1

com.apple.driver.AppleIRController 327,5

com.apple.driver.CoreStorageFsck 517.20.1

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 38

com.apple.iokit.SCSITaskUserClient 3.7.7

2.8.5 com.apple.iokit.IOAHCIBlockStorage

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.iokit.AppleBCM5701Ethernet 10.1.12

com.apple.driver.AirPort.Brcm4360 1020.17.1a1

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleAHCIPort 3.1.8

com.apple.driver.usb.AppleUSBUHCIPCI 1.0.1

com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com Apple.NKE.applicationfirewall 163

com Apple.Security.Quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.AppleGraphicsDeviceControl 3.12.6

com Apple.kext.Triggers 1.0

com.apple.iokit.IOSurface 108.0.1

com.apple.iokit.IOSerialFamily 11

com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0

com.apple.nvidia.classic.NVDAResmanTesla 10.0.0

com.apple.driver.DspFuncLib 272.51.3

com.apple.kext.OSvKernDSPLib 525

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4

com.apple.iokit.IOBluetoothFamily 4.4.3f4

com.apple.driver.CoreCaptureResponder 1

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.12.6

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleHDAController 272.51.3

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOHDAFamily 272.51.3

com.apple.iokit.IOAudioFamily 204.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

com.apple.driver.AppleUSBMultitouch 250,5

com.apple.iokit.IOUSBMassStorageClass 4.0.2

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

com.apple.iokit.IOUSBMassStorageDriver 1.0.0

com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1

com.apple.iokit.IOFireWireSBP2 4.2.7

com.apple.iokit.IOUSBHIDDriver 900.4.1

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.driver.CoreStorage 517.20.1

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7

com.apple.iokit.IOBDStorageFamily 1.8

com.apple.iokit.IODVDStorageFamily 1.8

com.apple.iokit.IOCDStorageFamily 1.8

com.apple.driver.AppleXsanScheme 3

com.apple.iokit.IOAHCISerialATAPI 2.6.2

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.driver.AppleUSBMergeNub 900.4.1

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 1110.26

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com Apple.Driver.corecapture 1.0.4

4.5.8 com.apple.iokit.IOFireWireFamily

com.apple.iokit.IOAHCIFamily 2.8.1

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.usb.AppleUSBUHCI 1.0.1

com.apple.driver.usb.AppleUSBEHCI 1.0.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com Apple.Security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 417.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com Apple.KEC.pthread 1

com Apple.KEC.corecrypto 1.0

Model: MacBookPro6, 2, MBP61.0057.B11 of BootROM, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, MSC 1.58f17

Graphics: integrated graphics card Intel HD, Intel HD Graphics,

Graphics card: NVIDIA GeForce GT 330 M, NVIDIA GeForce GT 330 M, PCIe, 256 MB

Memory module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020

Memory module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020

Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 93), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.4.3f4 16616, 3 services, 27 aircraft, 1 incoming serial ports

Network service: Wi - Fi, AirPort, en1

Serial ATA Device: Hitachi HTS545032B9SA02, GB 320,07

Serial ATA Device: MATSHITADVD-R UJ-898

USB device: USB 2.0 Bus

USB device: Hub

USB Device: IR receiver

USB device: ISight built-in

USB device: USB 2.0 Bus

USB device: Hub

USB Device: Card reader

USB device: Apple keyboard / Trackpad

USB device: Hub BRCM2070

USB Device: USB Bluetooth host controller

FireWire devices: my book, WD, up to 400 Mbps

FireWire device: OEM ATA Device 00, G-TECH, up to 800 Mb/s

Crush Bus:

You have the MacBookPro6, 2 - the Edsel of Mac. There may be the failure of logic-board that was covered by a recall program that is now complete.

The model was abandoned in February 2011. From five years from this date, it will be classified by Apple as "vintage product." This means that Apple will refuse probably a maintenance action (see exceptions on the linked page.) In this case, you will need to go to an independent service provider. The part can be is no longer available, or the repair may not be profitable.

An appointment of 'Genius' in an Apple Store, or go to a different service provider authorized, to have the tested machine. Diagnoses of current equipment used by service providers don't detect the fault. There is a specific test for the same problem that Apple calls "VST" (for "video system Test.") Ask for it. A "Failed" result means that the defect is present.

You may be quoted a price of about $350 (in the United States) for a "repair," which is to send the unit to a repair shop central and lasts about two weeks. For this package, found nothing wrong with it should be fixed, not only the logic board.

Sometimes, the spare part is also faulty, so be prepared for this eventuality. If you decide to pay for a new logic board, rigorously test during the 90 day warranty on the repair. Some owners have reported that they went up to three replacement boards before you get one that worked.

If you don't want to pay for the repair, you may (or may not) be able to work around the problem by disabling automatic switching graphics. To use the separate graphics processor, you will need a third-party utility to manually switch to him.

Often, the problems start after an upgrade of the OS. If the upgrade has been recently, and you have backups, you can then go back to a previous version of OS X.

Thunderbird crashes after installation of vn 38.4. Solved. Cause - bad record?

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