Thunderbird crashes and returns "Not responding" when I click on the button "Get Messages"

When I run Thunderbird, it immediately starts "get" messages from the server "pop." All messages are correctly without problem.

However, as soon as I run the function 'Get the Messages', Thunderbird locks up/gel/accidents. In the header, it reads then (Mozilla Thunderbird (no response).

If I close the program and open up, it opens in a frozen state. If I search for all files "Popstate.* *" and delete them, Thunderbird and then opens again and start automatically "get Messages"... and she does it with success.

However, the cycle continues - that if I run the "Get the message" function, it crashes again.

I checked my firewall and temporarily removed my anti-virus program. However, this has not solved the problem.

Help, please! Thank you!!!

Chances are that the culprit is your antivirus software. Don't let it analyze your Thunderbird profiles folder. Do not scan incoming and outgoing messages. Don't let it scan attachments. Remove any antivirus modules, it can be installed in Thunderbird.

Tags: Thunderbird

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