Thunderbird crashes at startup. Probably hardware acceleration with NVIDIA graphics
Same fees new Thunderbird profile hangs at startup. Thunderbird starts ok in safe mode (new and all profile/s).
Ideas, suggestions pls?
Win7, v31.1.1
Crash report ID: bp-04e7adc1-d92e-4d51-9938-200662140922
Hi Matt,
Thanks for your suggestion. Previously, I tried to downgrade the couple return versions (I forgot to mention in original post) occasionally TB started ok but most of the time it crashed...
I found working solution in the meantime = > 64 TB http://www.mozilla64bit.com/index.php/thunderbird-64-bit-download
Still don't know what could possibly cause this problem but hardware acceleration is certainly worth a try. Will try to disable the day I decide to go back to 32-bit.
Solved...
Tags: Thunderbird
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Tried to erase the preferences (SHIFT + COMMAND + OPT) at startup, no luck.
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- - - - - - --
Report of crash here:
Date/time: 2015-09-22 08:43:28-0700
OS version: 10.10.3 (Build 14D136)
Architecture: x86_64
Report Version: 21
Command: Adobe Bridge CC
Path: / Applications/Adobe Bridge bridge CC/Adobe CC.app/Contents/MacOS/Adobe of the CC bridge
Version: 6.1.1.10 (6.1.1.10)
PID: 4598
Event: timeout - lite
Duration: 10.00 s
Steps: 101 (sampling of 100 ms interval)
Model: MacBookPro6, 2
Active processors: 4
Fan speed: 1999 RPM
More heavy battery for the main thread of the process target:
101 start + 52 (Adobe Bridge CC + 9236) [0x10040f414]
101? (Adobe Bridge CC + 7760255) [0x100b7397f]
101? (Adobe Bridge CC + 58635) [0x10041b50b]
101 + [NSApplication sharedApplication] + 138 (AppKit + 16271) [0x7fff83e90f8f]
101 [NSApplication init] + 2712 (AppKit + 19451) [0x7fff83e91bfb]
101 + 236 objc_msgSend (libobjc. A.dylib + 4524) [0x7fff896071ac]
lookUpImpOrForward 101 + 322 (libobjc. A.dylib + 96119) [0x7fff8961d777]
_class_initialize 101 + 649 (libobjc. A.dylib + 29109) [0x7fff8960d1b5]
101 + [NSScreen _prepare] + 96 (AppKit + 27613) [0x7fff83e93bdd]
dispatch_once_f 101 + 117 (libdispatch.dylib + 6950) [0x7fff8cb25b26]
101 + 8 _dispatch_client_callout (libdispatch.dylib + 7187) [0x7fff8cb25c13]
__20 101 + [NSScreen _prepare] _block_invoke + 48 (AppKit + 27663) [0x7fff83e93c0f]
101 + [NSScreen _resetScreensForReason:] + 189 (AppKit + 27923) [0x7fff83e93d13]
101 + [NSScreen _resetScreensSafe] + 1293 (AppKit + 30131) [0x7fff83e945b3]
101 + [NSScreen _resetSharedInfo] + 50 (AppKit + 33995) [0x7fff83e954cb]
101 + [NSScreen screens] + 58 (AppKit + 34723) [0x7fff83e957a3]
_NSGetBoolAppConfig 101 + 204 (AppKit + 21485) [0x7fff83e923ed]
NSScreenGettingScreensHasSideEffectsDefaultValueFunction 101 + 79 (AppKit + 35001) [0x7fff83e958b9]
_NSHasAdobeOwlFrameworkBefore_5_ 101 + 105 (AppKit + 8453595) [0x7fff8469cddb]
dispatch_once_f 101 + 117 (libdispatch.dylib + 6950) [0x7fff8cb25b26]
101 + 8 _dispatch_client_callout (libdispatch.dylib + 7187) [0x7fff8cb25c13]
101 ___NSHasAdobeOwlFrameworkBefore_5__block_invoke + 38 (AppKit + 8453635) [0x7fff8469ce03]
101 + [NSBundle bundleWithIdentifier:] + 28 (Foundation + 44185) [0x7fff8dc0ac99]
CFBundleGetBundleWithIdentifier 101 + 216 (CoreFoundation + 419848) [0x7fff85cd8808]
_CFBundleEnsureAllBundlesUpToDateAlreadyLocked 101 + 67 (CoreFoundation + 1114099) [0x7fff85d81ff3]
_CFBundleEnsureBundleExistsForImagePath 71 + 89 (CoreFoundation + 420553) [0x7fff85cd8ac9]
_CFBundleCreate 60 + 1016 (CoreFoundation + 132312) [0x7fff85c924d8]
CFBundleGetInfoDictionary 60 + 69 (CoreFoundation + 147637) [0x7fff85c960b5]
_CFBundleCopyInfoDictionaryInDirectoryWithVersion 30 + 803 (CoreFoundation + 148675) [0x7fff85c964c3]
CFURLCreateDataAndPropertiesFromResource 30 + 762 (CoreFoundation + 150266) [0x7fff85c96afa]
19 read + 10 (libsystem_kernel.dylib + 95874) [0x7fff85b4d682]
* hndl_unix_scall64 19 + 22 (kernel + 2315126) [0xffffff8000435376]
* unix_syscall64 19 + 662 (kernel + 6601350) [0xffffff800084ba86]
* read_nocancel 19 + 115 (kernel + 6210067) [0xffffff80007ec213]
* 19? (kernel + 6210730) [0xffffff80007ec4aa]
* 19? (kernel + 3559377) [0xffffff8000564fd1]
* hfs_vnop_read 19 + 616 (core + 5502456) [0xffffff800073f5f8]
* cluster_read_ext 19 + 5922 (kernel + 3355042) [0xffffff80005331a2]
* 19? (kernel + 3371487) [0xffffff80005371df]
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* lck_mtx_sleep 19 + 134 (kernel + 1276342) [0xffffff80003379b6]
* thread_block_reason 19 + 175 (kernel + 1319343) [0xffffff80003421af]
* 19? (kernel + 1329236) [0xffffff8000344854]
* machine_switch_context 19 + 367 (kernel + 2176511) [0xffffff80004135ff]
Binary images:
0x10040d000 - 0x1013a1fff com.adobe.bridge6 6.1.1.10 (6.1.1.10) < 24FD2807-C6C8-331C-AEED-D9EC3E879294 > / Applications/Adobe Bridge CC/Adobe Bridge CC.app/Contents/MacOS/Adobe Bridge CC
0x7fff83e8d000 - 0x7fff84a0efff com.apple.AppKit 6.9 (1347.57) < B214D528-7D1C-39B2-BE36-821D417A0297 > /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff85b36000 - 0x7fff85b53fff (2782.20.48) libsystem_kernel.dylib < EAFD7BD0-0C30-3E7D-9528-F9916BA0167C > /usr/lib/system/libsystem_kernel.dylib
0x7fff85c72000 - 0x7fff8600afff com.apple.CoreFoundation 6.9 (1153.18) < 5C0892B8-9691-341F-9279-CA3A74D59AA0 > /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff89606000 - 0x7fff89800fff libobjc. A.dylib (647) < 759E155D-BC42-3D4E-869B-6F57D477177C >/usr/lib/libobjc. A.dylib
0x7fff8cb24000 - 0x7fff8cb4efff (442.1.4) libdispatch.dylib < 502CF32B-669B-3709-8862-08188225E4F0 > /usr/lib/system/libdispatch.dylib
0x7fff8dc00000 - 0x7fff8df31fff com.apple.Foundation 6.9 (1153.20) < F0FF3A5D-C5B7-34A1-9319-DE1EF928E58E > /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
* 0xffffff8000200000 - 0xffffff80009fffff kernel (2782.20.48) < 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D >/System/Library/Kernels/kernel
System profile:
Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.4f4 15601, 3 services, 27 aircraft, 1 incoming serial ports
Crush Bus:
Memory module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
USB device: Hub
USB drive: Microsoft® Nano transceiver v2.0
USB Device: IR receiver
USB device: ISight built-in
USB device: Hub
USB device: Memory card reader internal
USB device: Hub BRCM2070
USB Device: USB Bluetooth host controller
USB device: Apple keyboard / Trackpad
Serial ATA Device: Hitachi HTS725050A9A362, 500,11 GB
Serial ATA Device: MATSHITADVD-R UJ - 898, 846,4 MB
Model: MacBookPro6, 2, MBP61.0057.B0F of BootROM, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, MSC 1.58f17
Service network: Ethernet, Ethernet, en0
Network service: Airport, AirPort, en1
Graphics: integrated graphics card Intel HD, Intel HD Graphics,
Graphics card: NVIDIA GeForce GT 330 M, NVIDIA GeForce GT 330 M, PCIe, 512 MB
Hi Gerstenmann,
Greetings.
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Concerning
Rohit
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This started happening yesterday. Everything was fine, the previous night, wife came down and said that it does not open.
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Update to version 38.1.0
Launch Thunderbird, launches its OK. Can show messages and write new e-mail messages etc OK.
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See you soon
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Application Basics
Name: Thunderbird Version: 38.1.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.1.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20150707103124 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account3: INCOMING: account3, , (pop3) pop3.talktalk.net:110, plain, passwordCleartext OUTGOING: smtp.talktalk.net:587, alwaysSTARTTLS, passwordCleartext, true
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Extensions Lightning, 4.0.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.1.0 font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.direct3d.last_used_feature_level_idx: 1 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 268c1c45-39c9-4fb8-af58-00e0c832e32 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1436862237 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true
Graphics
Adapter Description: Intel(R) G41 Express Chipset Vendor ID: 0x8086 Device ID: 0x2e32 Adapter RAM: Unknown Adapter Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32 Driver Version: 8.15.10.2302 Driver Date: 2-11-2011 Direct2D Enabled: false DirectWrite Enabled: false (6.2.9200.17292) ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50 WebGL Renderer: false GPU Accelerated Windows: 1/1 Direct3D 11 WARP
AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.8 4.10.8
NSS 3.19.2 Basic ECC 3.19.2 Basic ECC
NSS Util 3.19.2 3.19.2
NSS SSL 3.19.2 Basic ECC 3.19.2 Basic ECC
NSS S/MIME 3.19.2 Basic ECC 3.19.2 Basic ECC
Just read another similar problem. So I tried...
Disabling hardware acceleration to tools | optioins. Advanced | General
It now seems to work OK. IE no crashes.
I'll watch the problem. for a period of time. -
Exit 38A was pushed to my computer 3 days ago. Now, the computer crashes whenever I hit him 'Get messages.' Every time. My business down a setback.
Hardware acceleration has been disabled and notifications have been reactivated. Thunderbird (and the computer) will not freeze.
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FF opens in Mode safe, but otherwise crashes repeatedly at the opening. FF worked for time, up to half, but today (especially since the update of FF v.17) crashes immediately. As well as repeated ff crashes, Win 7 crashes (less frequently) with a variety of notes for each accident.
(email removed by mod)
Try disabling hardware acceleration in Firefox.
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When you leave a video full screen, flash player crashed. Then I saw the solution in this site. He tells me to disable hardware acceleration. If it worked, I'm supposed to update my graphics drivers, but it is already up to date. I don't want to keep my hardware acceleration disabled but when I allow it I still have a few problems. Help me!
Thank youDisabling hardware acceleration in the settings of the Flash is the solution given in article videos Flash will not play in full screen . If it works, the article suggests to update your graphics driver. If you can't do that, it's OK to leave disabled hardware acceleration. This Adobe help page has more information:
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If I have some display problems with Flash Player, what should I do?
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See also:
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. Bar on the Load Simulator?
Sorry for the newb-ish question. One of my friends gave me a file .bar for application, on which he works. I can't find a way to put the question on the Simulator. Flahs builder seems not to import, so I could not get my hands on the Simulator in thi
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Hi all with my webworks app, I have a problems 1 - ButtonBack not revisit history 2-red button do not close application simply run it in the background 3 - when I close the application with option and close, I can't restart application (close app on