Why Thunderbird freezes my computer after installation of exit 38 RESOLVED: hardware acceleration = suspended new pop ups (bug 1186755) message notification

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  (This question was published only because I could not respond to existing similar questions without registering first.)

  Problem was apparently a Thunderbird randomly hanging after automatic update to 38.4 on Windows 7 Enterprise. The process of dropping out/no response took place a few minutes after start of TB, compose messages, send or download of IMAP mail.

  Shortcut to the final solution - probably corrupted files or folders at the OS level.

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  After years of use of Thunderbird of the dowry of the year, it's nice to know that it was not primarily at fault.

  REFS:

  Thunderbird starts by does not respond after the update to version 38
  https://support.Mozilla.org/en-us/questions/1073169

  Thunderbird crashes, hangs, or freezes often and seemingly randomly
  https://support.Mozilla.org/en-us/questions/1062142

  Why Thunderbird freezes my computer after installation of exit 38 RESOLVED:

  hardware acceleration = suspended new pop ups (bug message notification

  1186755)
  https://support.Mozilla.org/en-us/questions/1068495

  Thanks for the info

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  '* ********************************

  '*

  ' * Script: install JRE 7 routine

  '*

  ' * Date: 14/03/14

  ' * Author: [REDACTED]

  ' * Rev: 1.0

  ' * Notes:

  '*

  '* ********************************

  '--------------------------------

  ' / / / Common

  '--------------------------------

  Set objFSO = CreateObject ("Scripting.FileSystemObject")

  Set objWshShell = CreateObject ("WScript.Shell")

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  Next

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  If left (objOS.caption, 20) = 'Microsoft Windows 8' then

  bolIsWin8 = True

  WScript.Echo "win8.

  End If

  If left (objOS.caption, 22) = "Microsoft Windows 8.1" Then

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  WScript.Echo "win81."

  End If

  Next

  ' Set 32-bit directory program files

  If bolIs64Bit = True Then

  strPFILES = "Program Files (x 86)".

  strSYSDIR = "SysWOW64".

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  strSYSDIR = "System32".

  End If

  ' Set repertoire_windows

  strWIN = objWshShell.ExpandEnvironmentStrings("%windir%") "

  'Set the current directory ".

  strCurrentDir = objFSO.GetParentFolderName (Wscript.ScriptFullName)

  ' Set computer name

  strCompName = objWshShell.ExpandEnvironmentStrings("%computername%") "

  '--------------------------------

  ' / / / Main script

  '--------------------------------

  '--------------------------------

  ' / / / Installation using .msi & capture exit code

  '--------------------------------

  ' intExitCode = objWshShell.Run ("msiexec.exe i" "" & strCurrentDir & "\package.msi" "" & "TRANSFORMS =" "" & strCurrentDir & _)

  ""\transform.mst"" "ALLUSERS = 1 Reboot = ReallySuppress/SB»(, 8, True)"

  ' wscript.quit (intExitCode)

  ' * COMMANDS RUN HERE *.

  "Create the folder structure if it does not already exist

  strFullPath = 'c:\Windows\Sun\Java\Deployment' "

  "How many levels are there in the path?

  nLevel = 0

  strParentPath = strFullPath

  Do until strParentPath = «»

  strParentPath = objFSO.GetParentFolderName (strParentPath)

  nLevel = nLevel + 1

  Loop

  ILevel = 1 to nLevel

  "Path of directory to the iLevel level to understand

  strParentPath = strFullPath

  For j = 1 To nLevel - iLevel

  strParentPath = objFSO.GetParentFolderName (strParentPath)

  Next

  ' Is it exist directory? If not, create it.

  If objFSO.FolderExists (strParentPath) = False Then

  Set newFolder = objFSO.CreateFolder (strParentPath)

  End If

  Next

  "Kill process

  objWshShell.Run "taskkill /F /IM iexplore.exe", 8, True

  objWshShell.Run "taskkill /F /IM firefox.exe", 8, True

  objWshShell.Run "taskkill /F /IM chrome.exe", 8, True

  objWshShell.Run "taskkill /F /IM javaw.exe", 8, True

  objWshShell.Run "taskkill /F /IM java.exe", 8, True

  objWshShell.Run "taskkill /F /IM jqs.exe", 8, True

  objWshShell.Run "taskkill /F /IM jusched.exe", 8, True

  "Copy deployment files

  objFSO.CopyFile strCurrentDir & "\deployment.config", "c:\Windows\Sun\Java\Deployment\", True

  objFSO.CopyFile strCurrentDir & "\deployment.properties", "c:\Windows\Sun\Java\Deployment\", True

  "Disable UAC".

  ' If bolIsWin8 or bolIsWin81 = True Then

  "objWshShell.Run"reg.exe ADD HKLM/v PromptOnSecureDesktop t REG_DWORD 0 f d", 8, True"

  "objWshShell.Run"reg.exe ADD HKLM v EnableLUA /t REG_DWORD /d 0 f", 8, True"

  "objWshShell.Run"reg.exe ADD HKLM/v ConsentPromptBehaviorAdmin t REG_DWORD 0 f d", 8, True"

  "End If

  "Install application".

  intExitCode = objWshShell.Run ("msiexec.exe i" "" & strCurrentDir & "\jre1.7.0_51.msi" "IEXPLORER = 1 AUTOUPDATECHECK = 0 = 0 JU JAVAUPDATE = 0 WEB_JAVA = 1 ALLUSERS = 1 Reboot = ReallySuppress/qn", 8, True ")

  "Enable UAC".

  ' If bolIsWin8 or bolIsWin81 = True Then

  "objWshShell.Run"reg.exe ADD HKLM/v PromptOnSecureDesktop /t REG_DWORD /d 1 f", 8, True"

  "objWshShell.Run"reg.exe ADD HKLM EnableLUA /t REG_DWORD /d 1 f v", 8, True"

  "objWshShell.Run"reg.exe ADD HKLM v ConsentPromptBehaviorAdmin /t REG_DWORD /d 5 f", 8, True"

  "End If

  WScript.Quit (intExitCode)

  '--------------------------------

  ' / / / Installation via .exe on network

  '--------------------------------

  "objWshShell.Run" "" "& strCurrentDir &"\Setup.exe"" s - sms - f1 "" "& strCurrentDir & _"

  "" "\setup.iss" "-f2" "" & strWIN & "\Temp\Install-app.txt" "", 8, True

  "Need to turn off the security warning opening the file first.

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  objEnv ("SEE_MASK_NOZONECHECKS") = 1

  ' intExitCode = objWshShell.Run ("" "& strCurrentDir &"\jre-7u45-windows-i586.exe"" /s /v "" / norestart "& _)

  ("" "TRANSFORMS =" "" & strCurrentDir & "\Tribe-jre7.mst" "", 8, True)

  ' WScript.Quit (intExitCode)

  ' * COMMANDS RUN HERE *.

  "Then turn it back on.

  objEnv.Remove ("SEE_MASK_NOZONECHECKS")

  '--------------------------------

  ' / / / Features

  '--------------------------------

  Help on this issue would be much appreciated!

  It turns out that it is actually a problem with Kronos Workforce Central.  We had the parameter 'site.java.plugin.CLSID.familyVersion' as an application set to "clsid:CAFEEFAC-0016-0000-FFFF-ABCDEFFEDCBA", which is the CLSID Java Java 6.  After update this value to "clsid:8AD9C840 - 044F-11 D 1-B3E9-00805F499D93" (the universal CLSID of Java), this problem does not occur when the automatic upgrade of Java.

  We also have good Java 6 and 7 in our environment and did during our implementation of Kronos, so I don't know why we used the Java 6 CLSID in the first place.

  Detective Conan!

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