Thunderbird has lost all my accounts and settings

I have been using T-bird for years with only the default profile. I have my personal Setup account separately 2 corporate accounts that are grouped in the local folders.

Yesterday, when I rebooted and started the T-bird, it was as if I had never set up all the accounts. There is no folder or messages and all my accounts had disappeared.

I checked the C:\Users\Owner\AppData\Roaming\Thunderbird\Profiles\xxxxxxxx.default and the files are still there. It is just that my default profile is not to use them, even if the correct folder is displayed when I go to help/troubleshooting and click on 'display the folder '.

I suspect a main index file (prefs.js) is damaged or has been deleted, which should bind the T-bird to all other files in my profile. How to make T-bird to reconnect with my data files of this profile?

Found my own answer, even though none of the research or the pages of support.mozilla.org were of no use either.

Google found Disappearing mail - MozillaZine Knowledge Base led me to retrieve a profile that suddenly disappeared - MozillaZine Knowledge Base

In this last article, I found this text

  • A quick way to say what problem you are suffering from is to look at your personal address book in Thunderbird. If it seems correct, proceed to the section corrupted or empty prefs.js . Otherwise, follow the instructions in the lost profile section.

After going to the section corrupt prefs.js or empty , I found this is my answer:

  • Otherwise, you need to rebuild prefs.js. You can do this by creating the same accounts again in the existing profile and Thunderbird to use directories that contain always the missing mail, by this article that Recovering deleted accounts e-mail - MozillaZine Knowledge Base. Another option is to create a new profile using the Profile Manager, create the accounts again and then migrate your e-mail, address books, filters, and other related files of mail of the old profile by this article.

Tags: Thunderbird

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