TMS import does not AD users

I have problems to import AD users in the TMS. In the Active Directory section, I value Allow AD groups Yes and I was able to import an AD Group, but when one in this group there is here no user in there.

I tried to connect with a user, then click Update groups of ads on the page of the group, but again, no user group.

Any which have already faced this?

Since you said you used local accounts, I assume that you have never used the AD accounts so far. If your TMS is not already a member of your AD domain name, you will need to add it, as TMS relies on IIS to authenticate, and THEY don't know how to authenticate your users, unless it is in the field (or in a domain with a trust of the user's domain relationship). If the TMS is already a member of your domain, you might have an IIS issue, in which case you should refer to Section 9 of the Troubleshooting Guide for the TMS.

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