Too many unused programs installed on my computer

I have several versions of Microsoft.net framework and several other programs on my PC, I never use! However, some of them came pre-installed on the PC. How can I tell what programs can I safely uninstall, without causing problems with the PC?

Hello

Your decision to not change all services was wise. If you have doubts about any piece of software that you think to remove, please answer with the details of this program for more information.

  • Click the Start button
  • Click on Control Panel
  • In Control Panel, open Add/Remove programs

This will display a list of all software installed on your PC. Some may be obvious to you if you need it and some can't. Anything you can say that you certainly shouldn't can be uninstalled from this window. In general, if you are not sure, it will be better to let the Microsoft programs installed. The same applies (but perhaps to a lesser extent) to all programs that can be identified as being associated with the manufacturer of your PC.

Alternatively you could Google every piece of software for more information about this so that you could make a more informed decision.

Tricky

Tags: Windows

Similar Questions

  • too many startup programs

    Too many programs that start automatically when I log in I have to change this

    To identify what loads when you start using Autoruns (freeware from Microsoft).
     http://www.Microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx

    With Autoruns, you can deselect an item which disables startup, or you can click with the right button on an item, then remove it. If you clear the check box that you can check back for re - activate the element. It is an approach much safer than editing the registry and better than using msconfig.

    Another useful feature of the program is that you can click with the right button on an item and select search online to get information about the selected item.

  • super slow old laptop with too many startup programs

    RUNNING XP ON AN OLD LAPTOP WHICH IS REALLY SLOW, HOW CAN I DELAY OR SAFELY REMOVE EXCESSIVE STARTUP PROGRAMS

    Follow the tips below and also answer the following questions: brand and model of the pc, current antivirus, operating system and service pack.

    Stanley Zhang tips

    Will probably want to clean this machine...

    Search for malware:

    Download, install, execute, update and perform analyses complete system with the two following applications:

    ·                                 MalwareBytes (FREE)

    ·                                 SuperAntiSpyware (FREE)

    Remove anything they find. Reboot when necessary. (You can uninstall one or both when finished.)

    Search online with eSet Online Scanner.

    The less you have to run all the time, most things you want to run will perform:

    Use Autoruns to understand this all starts when your computer's / when you log in. Look for whatever it is you do not know usingGoogle (or ask here.) You can hopefully figure out if there are things from when your computer does (or connect) you don't not need and then configure them (through their own built-in mechanisms is the preferred method) so they do not - start using your resources without reason.

    You can download and use Process Explorer to see exactly what is taking your time processor/CPU and memory. This can help you to identify applications that you might want to consider alternatives for and get rid of all together.

    Do a house cleaning and the dust of this hard drive:

    You can free up disk space (will also help get rid of the things that you do not use) through the following steps:

    Windows XP should take between 4.5 and 9 GB * with * an Office suite, editing Photo software, alternative Internet browser (s), various Internet plugins and a host of other things installed.

    If you are comfortable with the stability of your system, you can delete the uninstall of patches which has installed Windows XP...
    http://www3.TELUS.NET/dandemar/spack.htm
    (Especially of interest here - #4)
    (Variant: http://www.dougknox.com/xp/utils/xp_hotfix_backup.htm )

    You can run disk - integrated into Windows XP - cleanup to erase everything except your last restore point and yet more 'free '... files cleaning

    How to use disk cleanup
    http://support.Microsoft.com/kb/310312

    You can disable hibernation if it is enabled and you do not...

    When you Hibernate your computer, Windows saves the contents of the system memory in the hiberfil.sys file. As a result, the size of the hiberfil.sys file will always be equal to the amount of physical memory in your system. If you don't use the Hibernate feature and want to reclaim the space used by Windows for the hiberfil.sys file, perform the following steps:

    -Start the Control Panel Power Options applet (go to start, settings, Control Panel, and then click Power Options).
    -Select the Hibernate tab, uncheck "Activate the hibernation", and then click OK. Although you might think otherwise, selecting never under "Hibernate" option on the power management tab does not delete the hiberfil.sys file.
    -Windows remove the "Hibernate" option on the power management tab and delete the hiberfil.sys file.

    You can control the amount of space your system restore can use...

    1. Click Start, right click my computer and then click Properties.
    2. click on the System Restore tab.
    3. highlight one of your readers (or C: If you only) and click on the button "settings".
    4 change the percentage of disk space you want to allow... I suggest moving the slider until you have about 1 GB (1024 MB or close to that...)
    5. click on OK. Then click OK again.

    You can control the amount of space used may or may not temporary Internet files...

    Empty the temporary Internet files and reduce the size, that it stores a size between 64 MB and 128 MB...

    -Open a copy of Microsoft Internet Explorer.
    -Select TOOLS - Internet Options.
    -On the general tab in the section 'Temporary Internet files', follow these steps:
    -Click on 'Delete the Cookies' (click OK)
    -Click on "Settings" and change the "amount of disk space to use: ' something between 64 MB and 128 MB. (There may be many more now.)
    -Click OK.
    -Click on 'Delete files', then select "Delete all offline content" (the box), and then click OK. (If you had a LOT, it can take 2 to 10 minutes or more).
    -Once it's done, click OK, close Internet Explorer, open Internet Explorer.

    You can use an application that scans your system for the log files and temporary files and use it to get rid of those who:

    CCleaner (free!)
    http://www.CCleaner.com/
    (just disk cleanup - do not play with the part of the registry for the moment)

    Other ways to free up space...

    SequoiaView
    http://www.win.Tue.nl/SequoiaView/

    JDiskReport
    http://www.jgoodies.com/freeware/JDiskReport/index.html

    Those who can help you discover visually where all space is used. Then, you can determine what to do.

    After that - you want to check any physical errors and fix everything for efficient access"

    CHKDSK
    How to scan your disks for errors* will take time and a reboot.

    Defragment
    How to defragment your hard drives* will take time

    Cleaning the components of update on your Windows XP computer

    While probably not 100% necessary-, it is probably a good idea at this time to ensure that you continue to get the updates you need. This will help you ensure that your system update is ready to do it for you.

    Download and run the MSRT tool manually:
    http://www.Microsoft.com/security/malwareremove/default.mspx
    (Ignore the details and download the tool to download and save to your desktop, run it.)

    Reset.

    Download/install the latest program Windows installation (for your operating system):
    (Windows XP 32-bit: WindowsXP-KB942288-v3 - x 86 .exe )
    (Download and save it to your desktop, run it.)

    Reset.

    and...

    Download the latest version of Windows Update (x 86) agent here:
    http://go.Microsoft.com/fwlink/?LinkId=91237
    ... and save it to the root of your C:\ drive. After you register on theroot of the C:\ drive, follow these steps:

    Close all Internet Explorer Windows and other applications.

    AutoScan--> RUN and type:
    %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
    --> Click OK.

    (If asked, select 'Run'). --> Click on NEXT--> select 'I agree' and click NEXT--> where he completed the installation, click "Finish"...

    Reset.

    Now reset your Windows with this FixIt components update (you * NOT * use the aggressive version):
    How to reset the Windows Update components?

    Reset.

    Now that your system is generally free of malicious software (assuming you have an AntiVirus application), you've cleaned the "additional applications" that could be running and picking up your precious memory and the processor, you have authorized out of valuable and makes disk space as there are no problems with the drive itself and your Windows Update components are updates and should work fine - it is only only one other thing youpouvez wish to make:

    Get and install the hardware device last drivers for your system hardware/system manufacturers support and/or download web site.

  • ProBook 4440S missing TOO MANY DRIVERS after installing Windows 7 Home Premium repair

    Hello I had to reinstall Windows after a hacker locked my system. I had not had the unit for a long time, so don't lose tons of files or important data. (Yay!)  But, I had not had the time to really get to know my system either... so now I have the new number to try to determine what the material is that is not recognized.  I thought I'd come to hp.com, find my drivers to download and DO. Instead, I ask help in the identification of "devices", OR to be pointed in a direction that could help me get there?  (When I got to the driver download page and seen everything there was to choose from - this is when I'm here!)

    (HP ProBook 4440 S under WIndows Home Premium 34 bit)

    I have yellow exclamation points on the following devices in Device Manager:

    1. base system device

    2. base system device

    3. Ethernet controller

    4 > network controller

    5 Com Simple PCI device

    6. USB controller

    7 unknown Device

    If he wasn't SO MANY pilots, this could be simple!

    One who can help?  I'll appreciate it of course!

    Thank you!!

    Hello:

    Here are links to the drivers you need...

    First install the chipset driver and restart.

    http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229488&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_111367_1%257CswEnvOID%253D4058%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

    Basis of the system of the unit (both):

    http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229488&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_124666_1%257CswEnvOID%253D4058%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

    Ethernet controller:

    http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229488&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_123192_1%257CswEnvOID%253D4058%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

    Com Simple PCI device:

    http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229488&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_124514_1%257CswEnvOID%253D4058%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

    USB controller:

    http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229488&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_115974_1%257CswEnvOID%253D4058%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

    Unknown device:

    http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5229488&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_124200_1%257CswEnvOID%253D4058%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

    There may be several model HP wireless cards installed in your laptop, so I can't post just the driver for the controller network without more information.

    Follow these steps, and I'll post the link for the network controller driver, you must...

    Go to Device Manager, find the other devices category, click the network controller needing drivers.

    Then click on the Details tab at the top of the control of the network window.

    Now, you see a drop-down list of property and it is set by default to the Description of the unit.

    Drop down on it and select the second item in the list (Hardware ID).

    After the first string of characters that start with PCI\VEN.

  • How can I find the programs installed on the computer without my knowledge?

    Original title: How can I find out what my ex-husband installed and changed on my laptop when he stole?

    My ex-husband stole my laptop and I suspect that it has installed programs that have compromised my safety, accounts, logins and passwords, files, etc...  I don't know what to do...

    He changed the password to the administrator, re-installed Win7 & Vista on it there now.  He refuses to do anything when he understood outside the deletion of all without making a backup.  However, I have been coming on several files and programs that were downloaded and exported to Best Buy PC App that there a subscription paying with.
    If I don't take my question properly or write in the wrong forum, please inform me. :)
    Any feedback you can provide will be most appreciated!
    Thank you very much!
    Nikki

    No matter how much you dig around it's going to be difficult to be sure that you have a completely clean install of Windows.

    What OS was originally installed on the laptop. The COA below sticker should tell you and it was originally Vista but you had Windows 7, it is possible that he tried it back to Vista to recover 7 license.

    You can see the list of programs and features in Control Panel to see what is currently installed. However, the only way to be sure would be really to save the files, you must maintain and run the process of recovery if possible. Most of the PCs/laptops have a recovery partition which will reload the disc to factory specifications with the right sequence of keys at startup. Each manufacturer has a different way of doing the recovery mode, but if you Google the machine to followed by 'recovery' you will almost always get a help site to guide you through the process.

  • Is anyway I can make a bookmark when I click it it will run a program installed on the computer?

    Hello all - I regularly use Firefox for my internet-streaming/navigation needs, but to access a program that I use for my work that I use internet explore. I was wondering - is anyway to create an order or entry in the part of the location of the bookmark toolbar properties that would allow me to click on this link to open a program (e.g. internet explorer)?

    You can watch IE Tab and THE View.

  • too many programs in startup

    Im searching on why I have too many startup programs with my PC.  I understand 3rd party programs may start with my startup.  Im going to watch the video on how to determine what I can disable.  I understand that I must load the tool down.   is this tool save for down load?

    "Too much of" programs start when your computer starts all first is not really the right way to see things.  What you need to do is to decide what programs you need and that you do not.

    If you are concerned about 'slow' start, the usual culprits are programs that perform some sort of scan of your computer--which is what takes the time.  These are programs that you really want to keep, such as your antivirus and Windows Update program.  Some antivirus programs are more effective that others insofar as of the start of the scans are involved.

    Many programs can be prevented from boot to start Windows using the menu 'options' of the program and by unchecking an item that says something like "Start Skype" when I start Windows (obviously for Skype).

    Another thing to do is to click on the Start button, then all programs, then start.  The contents of the startup folder is shortcuts to programs.  If you don't want a program to start, simply delete the shortcut from the startup folder (this will NOT remove the program, you can always start it either from a computer point or its own entry in the start menu > list all programs).

    There are other methods that some programs use to automatically start, and that's why 'startup manager' utilities exist.  Some of them (e.g., Autoruns) should be used with caution, so that you do not disable something that should really be started (even if you don't think to do this).

    That your specific question, we have no way of knowing which video that you watch or what tool you are referring.  If you want advice on something like that, please provide the URL (web address) you are watching.

  • Error: Currently no program installed when trying to access Add/Remove Programs Control Panel.

    Actual title: Control Panel

    When I select "Add or remove programs" in Control Panel, I get no "installed programs".

    Hi Bcenviro,
    Thanks for posting your query in Microsoft Community.
    I understand that you have a problem with opening programs currently installed in Add / Remove programs in Control Panel. I'll be happy to help you with this problem.
    (1) do you receive an error message when trying to open Add / Remove programs?
    (2) you are able to access all the programs installed on your computer?
    (3) have you made changes on the computer before this problem?
    Method 1: I suggest you to follow the steps from the link and check the status of the issue.
    Incorrectly, Add/Remove Programs tool displays installed programs
    To do: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
    322756 (http://support.microsoft.com/kb/322756/ )
    How to back up and restore the registry in Windows?
    Method 2: Scan (Scan SFC) System File Checker
    SFC tool scans system files and replaces incorrect versions of system files by using the correct versions.
    (a) click on start.
    (b) choose run and type CMD.
    (c) type sfc / Scannow.
    I hope it helps. If you have problems in the future, please let us know. We will be happy to help you.
  • What and how many programs must be installed on the computer

    for example I have the flash player adobe, 10 plug-in, Adobe air, adobe flash player 10 activex. Adobe reade 9.4.0 and adobe showckwave player 11. all installed on the computer is it necessary...? ... I just bought computer from a previous owner and he had a lot of additional programs on it and I'm not sure if I remove these properly and not used to damage files if someone knows how to solve this withou restore computer to factory settings please answer thank you

    Hello

    I let the Adobe programs on the computer because they may be needed, but I stopped
    their loading at startup like that is really not necessary.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or
    Windows 7
    http://support.Microsoft.com/kb/929135

    How to change, add or remove startup programs in Windows 7<-- this="" link="" makes="" it="">
    http://www.SevenForums.com/tutorials/1401-startup-programs-change.html

    Autoruns - free - see what programs are configured so that it starts automatically when your
    system boots and you log in. Autoruns is also the full list of registry and files
    locations where applications can configure start automatic settings.
    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
    ================================================================

    If you want to uninstall a program, you are not sure, then do a Restore Point and backup
    the first program.

    How to create a System Restore Point in Windows 7
    http://www.SevenForums.com/tutorials/697-system-restore-point-create.html

    How to do a system restore in Windows 7
    http://www.SevenForums.com/tutorials/700-system-restore.html

    ================================================================

    A great program to use to remove other programs is Revo Uninstaller - free Version.

    Revo Uninstaller - Free Version
    http://www.revouninstaller.com/revo_uninstaller_free_download.html

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • How to uninstall security programs I don't have, I have more than one and do not know which to use. they clean too many files when uninstalled!

    How to uninstall security programs I don't have, I have more than one and do not know which to use.  they clean too many files when uninstalled

    Hello jillmarsden,

    It is not recommended to have multiple Antivirus or firewall installed at the same time because they can cause conflicts as PaulAuckNZ said. However, instead of remove antivirus in programs and features, you must go to the Antivirus website and use the removal tool which is produced by the manufacturer of the antivirus program.

    Microsoft has a free Antivirus called Microsoft Security Essentials. It provides protection for your PC in real time at home that protects against software viruses, spyware and other malicious software. It is simple to install, easy to use and always up-to-date with protection.
    You can download from the link below:

    http://www.Microsoft.com/securevista

    Be very careful on the acceptance of direct assistance to another user. If this user suggests that he use Remote Assistance to help you, be aware that it will have access to your computer and that your computer could be hacked.

    Please let us know if you have any other questions.

    Sincerely,

    Marilyn

  • Upgrade to Windows 10 erase all files and programs now on my computer, or make it unusable?

    Upgrade to Windows 10 erase all files and programs now on my computer, or make it unusable?  I have since I have not answered on this site, I headed to the computer store, 'Best Buy', to see if their staff or their staff of in-house computer repair people called "Geek Squad" could answer this question.  NONE OF THEM COULD.

    Well up to now, I had a lot of problems with windows 10. Some programs do not work. My wireless guard is disconnected. And when I restored it windows 8.1, my browsers did not work. It's just on a single computer. Others have not yet verified, I'm very satisfied with the situation. He also removed my antivirus program.

    The biggest problem is with the software I paid for and that you do not have a disk to reinstall. WHY - because today ' today, software publishers want you pay every month, and when things like that, go bad, there is no record of re - install the software. I spent hours trying to solve this problem, but until now I'm waiting for Microsoft's online live chat 194 minutes go.

    I would say that they should have ethics applied to developers of software for this kind of things don't happen. How unfair is that they release a product with a ton of bugs simply because developers are too lazy to correct the problems before its release. They must be charged a fine for lack of ethics in programming.

    So to answer your question - so far the files are still there, but has great difficulty with the programs works not as they did. In addition, if go back you to an earlier version of windows, it seems that they made it impossible for previous versions to work as before without having to reinstall all the software you have.

    I'd wait until they have corrected most of the bugs. I'm stuck, but you're not.

  • Too many programs from Start Up

    Hello

    Recently, I ran the 'Performance of difficulty' program in Microsoft Windows 7 Home Edition. A message to say he had too many programs starting, at the start of my computer - DO NOT FIXED.

    I am aware of that, but I can't find anything from Microsoft saying that each program is intended. I don't want to disable one where it is a criticism. Can someone tell me please what programs are required to start the computer, so that I can turn off then all others.

    Then if I do not clear and I start the computer, and then how to activate? I just click on their icon?

    Thank you

    JIMOA

    Hello

    Read this information.

    http://www.blackviper.com/service-configurations/black-vipers-Windows-7-service-configurations/

    ____________________________________________________

    Many programs under Tools > Options have an option "run at Windows startup" which you can uncheck too

    For what programs you start at startup, we know not what you have installed, but you will know what is installed and you need to start at startup:

    «How to use MSCONFIG in Windows 7»

    http://netsquirrel.com/Msconfig/msconfig_win7.html

    You can also use this free program to do, too:

    "Autoruns for Windows V12.03"

    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx

    See you soon.

  • There are several visual c installed on my computer programs are all nessasary?

    original title: many program

    There are several visual c installed on my computer programs are all nessasary. I am running window vista

    they may be needed. whenever you install a program, some of them requires Microsoft Visual C++ so it installs the version that needs. If you remove one of them, some of your programs do not work.

  • What I would do, my computer has so many unwanted programs, is to reinstall Vista and not all HP programs that I don't want.

    What I would do, my computer has so many unwanted programs, is to reinstall Vista and not all HP programs that I don't want.  It seems to make the computer too slow.  I don't have a Vista disc, only the recovery CD I did in the beginning. Can I recover and just reinstall Vista, or should I get back it?
    Thank you
    Bill

    original title: recovery

    If your "Vista recovery disc" is provided by the manufacturer of your computer, be it Dell, Gateway, Hewlett-Packard, etc... Then chances are he's doing a thing. Completely format your hard drive and restores your computer to the day you brought it home. It's a major nuisance for many people these days, as if you have an error and Windows says 'Please insert the Vista CD to fix it Windows' well, you do not HAVE the CD to correct the error. Your only option is a complete erasure of all data.

    So, my advice is to avoid ever NEED to use the recovery CD, and if you don't... hope you have backups of your important data (which is another thing, backup your important data often!).

  • too many programs running at startup

    the computer has infomed me that there are too many programs running at startup. can you please tell me which are not important. Thank you

    That's what I said the last time you asked.
     
    Type msconfig in the search on the left. Go to the Startup tab and disable this you
    do not use. I disable all. You probably want to keep your Antivirus
    etc.
     
     
     
    --
    ..
    --
    "ezee44" wrote in message news: f33099f6-06a0-4662-a50a-0064bed6baee...
    > computer infomed me was that there are too many programs running at
    > start. can you please tell me which are not important. Thank you
     
     

Maybe you are looking for

  • If someone tried to install windows 8 on the libretto W100?

    Hello Someone has already tried to download and install windows 8 on their book? It is said that windows 8 only need a processor Atom and 1 GB of RAM to run?

  • Installing XP on an Ubuntu machine

    I have:Started with a diskette of W98.Deleted Linux partitionsCreated a DOS partition.Formatted.Run the FDISK /MBR command to remove GRUB from the MBR. I always get "a problem has been detected and Windows has shut down to prevent damage to your comp

  • Tecra S2 suddenly turns off

    Hi on board, My Tecra S2 Portable turns suddenly turned off. It turns even abrupt shut down when I put a cup of coffee on the table.When he turned off the LEDs in before shine more. I have to unplug and connect the laptop to get them turned on again

  • A Turbo charger is for the car?

    I'm not wondering if Motorola (or other) is a car charger which uses turbo technology?

  • Cannot enable Bluetooth on my Ultrabook Windows 8

    I can not activate Bluetooth I downloaded and reinstalled the drivers to support, but still not good. Help, please. Already tried reinstalling the drivers disk and also downloaded support.