Top of the Tower stopped working, no reboot. Stop after BIOS and black screen then

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• After the updates of windows, the computer stops responding with a black screen at startup of the system

  Original title: Windows XP does not start after the update, no error message

  Has made no changes to the system, but the last thing that happened was an update of Windows security on stop.

  Now when I boot, the BIOS p.o.s.t. shows good HDs, good DVD-Rom, RAM, but Windows never starts, goes just a black screen, HDs are not accessed.

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  -Traded-in an old video card in case it was difficult to generate the higher res gfx, no joy.

  I was construction/upgrade / repair my own PC for 3 decades and can usually solve the problem and fix it myself, but this one me completely baffled.

  Any suggestions?

  Hi Cougarific,

  We recommend that you repair your Windows installation in according to method 2 of this article and check the result.
  See computer stops responding with a black screen when you start Windows XP
  

  Note: When you perform a repair installation, it restores the current installation of Windows XP to the version on the installation DVD. This requires you to reinstall all updates that do not appear in this version of Windows XP disc.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Sound and no sound with the top of the tower.

  I had problems with my sound to were I had no sound at all. I got the computer up-to-date with drivers, but the problem isn't that half fixed so to speak. When I turn on my computer I have no sound, but when I restart the computer or restart I have sound. This is the model that I have done my best to describe. I mean, it happens all the time. I just want sound without a reboot. I want to solve this problem. Any help would be appreciated.

  Top of the tower.

  Reference Dell

  Service tag 940BVI

  Product Inspiron 3520

  8.. 64 bit

  Have you spent at the store and installed the 8.1 update yet?  It solves several problems of hundreds, including audio problems.  I'd like to get this update before do you anything else, or you will waste your time.

  That said, you can try this quickly.

  1. Right click on the lower left corner of the screen (or on the +X), then choose Prompt Admin (important: it takes the admin option).

  2. At the Admin command prompt, type net stop audiosrv and press ENTER.  This will stop the Audio Service.
  3. Now, type net start audiosrv and press Enter again.  This restarts the Audio Service.
  4. Try to replay audio.

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  Hi Mihou,

  1 have. what changes you made before the question?

  2. What are the options you see in the advanced startup options?

  You can follow the methods in the article in order to solve the problem.

  Computer stops responding with a black screen when you start Windows XP
  http://support.Microsoft.com/?kbid=314503

  Azeez Nadeem - Microsoft Support [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

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• Blue screen and the computer goes into a reboot loop after every 15 minutes

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  Hi Lady Cole,.

  a. when the issue occurred?

  b. remember to make changes to your computer before the problem?

  Step 1:

  To disable the automatic restart in case of system error, follow these steps:

  a. restart your computer and start pressing F8 on your keyboard. On a computer that is configured to start to multiple operating systems, you can press the F8 key when the Boot Menu appears.

  b. Select disables automatic system failure reboot when the Windows Advanced Options menu is displayed and press ENTER.

  When a problem causes a blue screen of death or another major error that stops the system, the computer restarts automatically. Need to restart manually, and you would be able to note the error message and after return.

  A description of the options to start in Windows XP Mode: http://support.microsoft.com/kb/315222

  Step 2:

  Start your machine in safe mode and check if the problem persists.

  Step 3:

  If the problem does not occur in safe mode, I would like you to put your machine in a clean boot State in order to determine whether the problem is caused by a conflict of third party software. Clean boot helps eliminate the conflict of third party software.

  Note : do not forget to restart your machine as usual.

  Azeez Nadeem - Microsoft Support [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• I come from components to build a new computer. Try to use the Windows XP Pro computer old version but after BIOS and XP installation I get the error "file not found \i386\ntkrnlmp.exe. The error code is 7. "What should I do?

  New components is a new computer.
  Inserted the XP Pro CD in the drive but get the error "file not found \i386\ntkrnlmp.exe. The error code is 7. »
  Rebooted comp 5 times with the same problem after BIOS.

  Hi Milkshake83,

  Thanks for posting. Proceed as follows for this error.

  Method 1: Restore the default settings of the BIOS WARNING: this procedure may involve changing the semiconductor (CMOS) settings of the computer's complementary metal oxide and by changing the BIOS of the computer. Incorrect changes to the BIOS of your computer can result in serious problems. Change the CMOS settings of the computer at your own risk.

  To resolve this issue, restore the BIOS of the computer to its default settings. For more information about the correct settings of the BIOS of the computer and how to check and change these settings, see the computer documentation or contact the manufacturer of the computer.

  In addition, to confirm that the computer's BIOS is current, contact the computer manufacturer to inquire about the last update of the BIOS available for the computer.

  Back to top

  Method 2: Remove the faulty RAM to resolve this issue, remove the memory modules installed in the computer.

  NOTE: you must leave enough RAM for the computer to start and run Windows.

  For more information on the amount of RAM that is required to run Windows, click on the number below to view the article in the Microsoft Knowledge Base:

  304297 configuration (http://support.microsoft.com/kb/304297/) System requirements for Microsoft Windows 2000 operating systems

  If the error message described in the "Symptoms" section of this article appears again after removing the memory module, remove a different memory module. This procedure may ask you to restart your computer several times to identify the specific memory module that is not working properly.

  For more information about how to add and remove RAM to the computer, contact the manufacturer of your computer or see the documentation that came with your computer.

  http://support.Microsoft.com/kb/318729

  I hope this helps!
  Shawn - Support Engineer - MCP, MCDST
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think