Touchpanel EX90 does not allow Multisite

Hello

I have an EX90 with multisite license. I'm under TC4.2.4. The ability to add attendees doesn't show at all on the Panel. Any suggestions?

Thank you!

Chris

First of all, I would recommend to upgrade endpoint software you.

TC7.0.2 is the last.

http://software.Cisco.com/download/release.html?mdfid=283645026&softwareid=280886992&release=7.0.2&relind=available&rellifecycle=&RelType=latest

TC4.2 is some time ago and control via the advanced touch screen until then, so this could be the reason.

In addition, current systems have the ability to switch between multiway and multisite,

If multiway is enabled miltisite is disabled. Check the configuration of the system.

If getting lost, sometimes a factory default reset can also be useful (but which also requires that you know the basic settings)

Please also double check that the license key is actually present.

Please remember useful frequency responses and identify useful or correct answers.

Tags: Cisco Support

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