Transfer a license 5.5 Standard design from Windows to Mac
We have a windows machine dying that our employee graphics used and has since moved to a Mac. The problem is the license that I have does not work with the downloaded file mac. It works on my windows machine 8 with the media, but the media are windows only. When I try it on the Mac this is for me a invalid for this product error. I don't think that the licenses were attached on Mac or Windows. I would like to get the upgrade to 6 on the Mac, but would like to see 5.5 working first. Thank you
Hi MSirotz,
For a retail license you can be using it on a MAC or Windows computer. The same serial number wouldn't work on both platforms, as serial numbers are specific BONES. If you want to use the software on the Mac too, so you must purchase another license for sale at retail for Mac.
If you want to buy an upgrade to MAC, please see the policies set forth in the following KB: l http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm
Tags: Adobe
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