Transfer a license - your system sends me into a CLOSED loop.

I tried a few weeks to transfer the license Photoshop CS5 to another owner to my account with little success. Your system always sends me in a CLOSED loop.  My next attempt was to fax the form to the number on the form to transfer about 1.5 weeks ago and I have had no response.  The license is transferred? How will I know? I can't save it on my account and it does not matter where in my account.

I finally got the license transfer accomplished.

However, the only way I could do that was to spend about an hour on the live chat.

I never found a way to get even a case number issued outside support cat.

The page that Nasser Khare suggested just sent me to the repetitive loop and I had already been there several times.

Tags: Creative Suites

Similar Questions

  • I get the error message "there was an error of analysis of the data on your system" when you try to use Windows Easy Transfer

    Original title: there was an error of analysis of the data on your system

    I get this error when trying to use Windows Easy Transfer to prepare to move from an XP PC to a Windows 7 PC. It passes through the part of the selection on where I later import files then says he is scanning the disc and fails with the above error.

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    It is a small (50 GB) HD who do not have much space available on it (I'm not in front of it now).  Is there a minimum amount of free space needed to run this executable? That is why it is a failure?

    Could there be other issues behind this failure?
    Thanks in advance

    Hello

    Follow these methods and check if that helps.

    Method 1:

    I suggest to download from the link provided below windows easy transfer tool and install it and then try to transfer the data back.

    http://Windows.Microsoft.com/en-us/Windows7/products/features/Windows-easy-transfer

    Method 2:

    Refer to step 2 and step 4 from the link provided below:

    http://Windows.Microsoft.com/en-us/Windows7/help/upgrading-from-Windows-XP-to-Windows-7

     

     

    Method 3:

    I recommend you to try different types of transfers using different media. You can also do a disk clean up of the Windows XP computer. Remove unwanted programs from the Windows XP computer. Do a disk clean, right click on the C drive, and then click Properties. Clean, then click on the disc.

    For use with different media windows easy transfer, you can click on this link for steps to follow:

     

    http://Windows.Microsoft.com/en-us/Windows7/transfer-files-and-settings-from-another-computer

     

    http://Windows.Microsoft.com/en-us/Windows7/transferring-files-and-settings-frequently-asked-questions

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    Hello

    Step 1:

    You can try to install Easy Transfer in safe mode and check.

    A description of the options to start in Windows XP Mode

    Step 2:

    You can also try to create a new administrator account and check.

    Create and customize user accounts

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    When I install the easy transfer on my laptop which has vista, IT COMES BACK THIS UPDATE IS NOT APPLICABLE to YOUR SYSTEM.  I chose 32 bit Vista which is my laptop. What can I do

    You don't say what operating system you are moving where.

    http://www.Microsoft.com/downloads/details.aspx?FamilyId=09d80814-2a73-4245-A63B-8e780d0430cb&displaylang=en

    Windows Easy Transfer for transferring from Windows Vista (32 bit) to Windows 7

    See you soon. Mick Murphy - Microsoft partner

  • "update does not apply to your system" error when installing Windows Easy Transfer for Vista 32 bit

    I downloaded and tried to install this update from my 32-bit Vista system and has received a notice of error "update does not apply to your system.

    Hello
     

    In Windows vista and Windows 7, you don't have to download Windows easy transfer.
    Windows easy transfer is incorporated.
    See the links below:
  • windows Vista easy transfer this update does not apply to your system

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    Hi JSmith,

    You can check the following thread link and advice given by Halima S, technical support engineer.

    With the help of simple transfer from vista to 7 gives an error "update does not apply to your system.

  • using simple transfer from vista to 7 gives an error "update does not apply to your system.

    using windows easy transfer

    I am trying to transfer my files from my old pc vista to a new pc windows 7 using easy transfer, but when I try to download Windows Easy Transfer, I get several times "update does not apply to your system. How can I download successfully? Thank you. Mike

    Hi MikeSen,

    If you transfer files from Windows vista to Windows 7, you don't have to download Windows easy transfer.

    In Windows vista and Windows 7 windows easy transfer is incorporated.

    See the links below and check if it helps.

    Transfer files and settings from another computer

    http://Windows.Microsoft.com/en-us/Windows7/transfer-files-and-settings-from-another-computer

    Transferring files and settings: frequently asked questions

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  • Can I transfer my license to upgrade to Windows 7 on a new computer? The system on which it is has reached the end of his life.

    At the launch of Windows 7 I bought one a version upgrade to upgrade XP on my Dell PC to W7 professional.  This PC has reached the end of its useful life, and I intend to give it up (literally).  I would like to transfer the license to upgrade for my Dell Netbook that W7 Starter Edition is installed.  Can I do this?

    Graham.

    Thank you very much, this is very useful.  Can I just confirm what constitutes an acceptable method of removing of Dell PC?  I have to do something to turn off allow it on the Dell PC before removing it?  I can't uninstall it (because the update of XP should be a clean install) so my options are delete and format the hard drive (my supported option, can I use it for storage) or go back to XP using an Acronis Disk image that I kept from the time of the upgrade.  Whatever it is, I imagine that Microsoft have to take my word that I removed?

    Graham.

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  • Prepare your system for Windows 8

    We are two weeks of the release of Windows 8 (26 October), so it is important that if you plan to upgrade to Windows 8 your system is prepared and ready to be upgraded. This is good information that will be useful in the preparation of this upgrade.

    Check your system for compatibility

    The system requirements for Windows 8 is listed below. If your computer does not meet the specifications, then you must upgrade the equipment before reviewing the upgrade still comes into play

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    There is a new store of Windows and to use it is a requirement of at least 1024x768pixels screen resolution.

    If you want to align the apps then you have even more to high a minimum resolution of 1366x768pixels.

    You can check hardware and software compatibility directly from Microsofts Compatibility Center.

    Compatibility for Windows 8 Center

    Gather your hardware drivers

    As the launch date nears manufacturers will begin to prepare their pilots to be available for download. Make sure that the drivers are available for your hardware components before making the crossing to Windows 8. Remember that you can find all the drivers HP directly on the site of HP.

    Find software and drivers HP

    Clean your computer

    Do your update as smooth as easy. Do all your normal computer maitenance before the upgrade to make the upgrade to go a little smoother. Don't forget that all additional unnecessary files on the system is a file more that the system needs to read. Clean this system as much as possible before hand.

    Computer maintenance and its importance

    Back up your personal files

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    Prepare for an experience totally NEW

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  • ACER Aspire 3100 died; Currently, using Dell Optiplex 745. Is it possible to transfer the license to new hardware?

    Separated from this thread.

    My ACER Aspire 3100 died.  I restored this Dell Optiplex 745 and want to run my old Windows7 Home Premium to my ACER on my current machine.  Is it possible to transfer the license to new hardware?  Here's the diagnosis:


    Product key of Windows7 Home Premium for AcerAspire3100

    Windows 7 Home Premium migrated to Dell computer

    Diagnostic report (1.9.0019.0):
    -----------------------------------------
    Given WGA-->
    Validation status: invalid license
    Validation code: 50

    Code of Validation caching: 0x0
    Windows product key: *-* - 74XYM - BH4JX-XM76F
    The Windows Product Key hash: KeYfcvXg/a1Q01x73 + f8IL/JC4Y =
    Windows product ID: 00359-112-0000007-85999
    Windows product ID type: 5
    Windows license type: retail
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {3E137034-9496-4E30-B0A9-557B440CD2E3} (3)
    Admin: Yes
    TestCab: 0x0
    WGA Version: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.140303 - 2144
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    WgaER data-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    WGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Enterprise 2007 - 100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {3E137034-9496-4E30-B0A9-557B440CD2E3}1.9.0019.06.1.7601.2.00010300.1.0.003x 32*-*-*-*-XM76F00359-112-0000007-859995S-1-5-21-144871190-1108465423-1748584281Dell Inc.                OptiPlex 745 Dell Inc.                2.3.1 20070521000000.000000 + 000FA803607018400FA04090409Mountain Standard Time(GMT-07:00)03DELL B8K 100100Microsoft Office Enterprise 200712Y9u6AV6ROLix7muKCr67SHEI3 + 4 =81599-872-5374781-651131 15FA07F43EF9ED0

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, retail channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-112-000000-00-1033-7600.0000-1292014
    Installation ID: 016760155910838136584500866031194393756542210431530004
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: XM76F
    License status: Notification
    Reason for the notification: 0xC004F009 (grace period expired).
    Remaining Windows rearm count: 4
    Trust time: 01/09/2014-21:49:48

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C532
    Beyond: PASS
    Event timestamp: 9:1:2014 21:48
    WAT Activex: registered
    WAT administration service: registered

    --> HWID data
    Current HWID hash: MAAAAAEAAwABAAEAAAACAAAAAQABAAEA6GFW3JyFTmu2hi73wOvS6a5dQj32JyqF

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0x0
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    REFERENCE DELL APIC B8K
    FACP DELL B8K
    HPET DELL B8K
    STARTING DELL B8K
    MCFG DELL B8K
    SSDT DELL st_ex
    ASF!            REFERENCE DELL B8K
    TCPA DELL B8K
    B8K DELL SLIC

    If the Windows 7 Home Premium pre-installed with Acer, the answer is no, you cannot transfer it.

    The OEM of Windows 7 versions are identical to the versions commercial full license with the following exception:

    -OEM versions don't offer any free direct support from Microsoft technical support Microsoft

    -OEM Licenses are tied to the computer first you install and activate it on

    -OEM versions allow all hardware upgrades except for an upgrade to a different model motherboard

    -OEM versions does not move directly from an older Windows operating system

    What is OEM software? :
    http://support.Microsoft.com/GP/oemsupport_1/en-GB

    Licensing FAQ:
    http://www.Microsoft.com/OEM/en/licensing/sblicensing/pages/licensing_faq.aspx

    If it is a license purchased in retail store, the answer is Yes, you can transfer, but you may need to reactivate by phone:

    How to activate Windows 7 manually (activate by phone)
     
    1) click Start and in the search for box type: slui.exe 4
     
    (2) press the ENTER"" key.
     
    (3) select your "country" in the list.
     
    (4) choose the option "activate phone".
     
    (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
     
    (6) explain your problem clearly to the support person.
     
    http://support.Microsoft.com/kb/950929/en-us

  • Is it true that I can only transfer my license FPP windows 7 10 times?

    Is it true that I can only transfer my license FPP windows 7 10 times?
    What should I do if I reach the limit?

    Is it true that I can only transfer my license FPP windows 7 10 times?
    What should I do if I reach the limit?

    You can reinstall and transfer your Windows FPP retail as many times as you like - there is no limit.

    However, there is a limit to how many times you can use the online activation. After awhile, you will need to use the phone activation when reinstalling.

    Installation and reinstallation of Windows 7:

    http://Windows.Microsoft.com/en-us/Windows7/installing-and-reinstalling-Windows-7

    Activate Windows 7 on this computer

    http://Windows.Microsoft.com/en-us/Windows7/activate-Windows-7-on-this-computer

    Case of failure of the online activation:

    Call Microsoft use the manual phone Activation

    Note: If you always install Windows page enter your product key, do not enter your key and uncheck the "Automatically activate when online" then click OK/next to complete the installation.

    1. open Windows Activation - click on the Start button, right-click computer, click Properties, then click the option to activate Windows now or change your key.

    2. click on show me other ways to activate.

    3 type your Windows 7 product key, and then click Next.

    4. click on use the automated phone system.

    5. click on the location nearest you from the drop-down list, and then click Next.

    6. dial one of the available phone numbers listed.

    7. do not select all options and wait for a person pick up, then explain what happened.

    Can move you to a new Windows 7 computer

    If it's a full license or upgrade retail - Yes. You can move it to another computer as long as it is installed on a single computer at a time (and if it's a Windows 7 Upgrade version the new computer must have its own qualification license XP/Vista/7). The previous installation of Windows 7 on the old computer must be formatted or deleted. You will have to perhaps call Microsoft and explain what happened to complete activation. Turning it on the second computer will automatically be in effect 'disable' the license for the first computer. The key works with 32 and 64 bit, but can only be installed at a time.

    If it's an OEM license - don't. OEM licenses, including Windows preinstalled on a computer before purchase and Windows purchased separately, are related to the first computer, they are installed on and cannot be transferred to another computer. To install Windows on another computer, you will need to buy another copy.

    Questions about installing Windows 7?
    FAQ - Frequently Asked Questions from Installation Windows 7 & responses

  • How many times can I transfer my license from one computer to another?

    How many times can I transfer my license from one computer to another?

    If it is a retail license, you can transfer as many times as you want as long as it is removed from the previous computer, on which it was installed.

    If it is preinstalled on your computer, it is related to the first computer on which it is installed.

    The OEM of Windows 7 versions are identical to the versions commercial full license with the following exception:

    -OEM versions don't offer any free direct support from Microsoft technical support Microsoft

    -OEM Licenses are tied to the computer first you install and activate it on

    -OEM versions allow all hardware upgrades except for an upgrade to a different model motherboard

    -OEM versions does not move directly from an older Windows operating system

    What is OEM software? :

    http://support.Microsoft.com/GP/oemsupport_1/en-GB

    Licensing FAQ:

    http://www.Microsoft.com/OEM/en/licensing/sblicensing/pages/licensing_faq.aspx

  • After RMA for camera, I need to transfer the license?

    Hello

    After that I did RMA for faulty camera and got cisco again, do I need to transfer the license agreement license tool?

    Transfer licenses for codecs all the time and there is no problem. but when I try to transfer the license for the cameras I get the following message is displayed:

    "

    [ERR. TA.7] we could not process the request. Please post the serial number provided for recording. The serial number is not recognized by our systems. Please try again. If the problem persists please open a Service request by using the of TAC Service request tool. Please have your valid Cisco.com user id and password available. "As an alternative, you can also call our main technical assistance Center at 800-553 - 2447.Additional Cisco Systems, Inc. of contacts in the world can be found here: http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html"

    So I thought that maybe it is not necessary to transfer the license if his opening touch camera or remote control?

    Thank you

    Shy

    Shy Hi,

    You are perfectly right for camera ' distance and touch screen you do not need to transfer the license that they have failed to work.

    Each end point who have software or special need to transfer the license.

    Kind regards
    Vivek

    Sent by Cisco Support technique Android app

  • someone from adobe can help immediately please?  I've already paid for the 1 year plan and your system tells me that I have only 30 days trial

    someone from adobe can help immediately please?  I've already paid for the 1 year plan and your system tells me that I have only 30 days trial

    Your subscription to cloud shows correctly on your account page?

    If you have more than one email, you will be sure that you use the right Adobe ID?

    https://www.adobe.com/account.html for subscriptions on your page from Adobe

    .

    If Yes

    Some general information for a subscription of cloud

    Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

    Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

    -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

    .

    If no

    This is an open forum, Adobe support... you need Adobe personnel to help

    Adobe contact information - http://helpx.adobe.com/contact.html

    Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

    -Select your product and what you need help with

    -Click on the blue box "still need help? Contact us. "

  • How can you transfer the license Photoshop Elements on a new computer with Windows 8

    How can you transfer the license Photoshop Elements on a new computer with Windows 8?

    Hello

    Before installing it on the new system, please follow the steps below to disable Photoshop Elements from your old system.

    1. launch Photoshop Elements.

    2 - go to 'help' option and select 'disable '.

    Once disabled, you can download Photoshop Elements from the link below.

    Download Photoshop Elements products | 10, 11, 12, 13

    Let us know if this helps!

    Kind regards
    Vivet

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