Transformation of the party calls for different incoming calls whose previous number value (0)

Community salvation.

If you see my other discussions created the last days, I managed to configure some functions on our 6.2.1 CallManager. that we really needed.

But there is a problem and I would like to ask you once again.

Our internal Cisco phones have 3-digit extensions, from 100 to 999. We had the problem one 0 prerequisite not indicated for missed calls, which I fixed in a translation model that adds two '00' to any incoming call. For outgoing calls, one is removed by the CallManager (PreDot), so called work very well.

BUT: the translation model that adds the two 00 only works 100% with 10 digits of the external numbers. For example: If a mobile with 0170555yyyy calls an internal number, it is translated to 00170555yyyyy (without translation, it is only 170555yyyyy) and recall works very well. If instead a mobile with 0170555yyyyyzz calls an internal number, it is translated to 00555yyyyyzz. The reason that seems logical: the translation has the value "00xxxxxxxxxx". So it works only with external 10-digit numbers.

What should I do to make it work with ANY external number? So who calls internal phone - gets two leading '0' being the tracking number by the rest of the caller id?

Can be simple - but I do not see the answer. :-(

Thank you. Kind regards.

Oh, I see what's wrong. You don't need any call mask part xform. Leave the field blank and just add the prefix...

Please note all useful posts

"opportunity is a haughty goddess who don't waste no time with those who are not prepared."

Tags: Cisco Support

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